How To Create An Awesome Employee Experience In A Post-Pandemic Era

2. Augmenting employee experience with technological aids • Employee experience is the average sum of employee perceptions about the experiential benefits of employment. • Great employee experience can lead to better employee engagement, resulting in improved organizational effectiveness. • Bad experiences at the workplace can be detrimental to an organization, emphasizing the importance of focusing on employee wellbeing. • Elements impacting employee experience include workflow management, pay benefits, and involvement in the organization's vision and mission.

3. Alleviating challenges associated with WFH • A recent poll indicates 48% of employees prefer remote work post-pandemic, prompting the need for a hybrid working model. • Employers must recognize and address challenges in remote work due to increased demand for flexibility. • Provide work essentials to improve employees' physical and emotional well-being while working from home. • Furnish ergonomic workstations, introduce flexible working hours, and encourage dedicated break times to reduce stress. • Accommodate employees' home commitments, especially important for women with additional familial responsibilities.

4. Fostering collaboration at the workplace • Timely and effective communication is critical in a workforce split between remote and traditional office spaces. • Well-defined individual goals aligned with the company's mission are crucial, along with sharing strategic updates and fostering collaboration among team members. • According to a BSC survey, 78% of high-performing organizations have a formal process to communicate strategy using multiple channels for hybrid workforces. • Managers should be transparent and open to feedback from their team members, especially during crises or when concerns impact deliverables. • Conduct dip-stick surveys, one-on-one meetings, and team gatherings to gauge areas of improvement in manager-employee relationships.

5. Empowering managers with accommodative HR policies • A recent SHRM report shows 78% of managers believe flexible work scheduling retains employees effectively without monetary incentives. • Customizing HR policies to suit every employee requires designing policies and processes with the end-employee experience in mind. • HR should be responsive to employee feedback and map employee journeys to create tailored policies. • Managers should be given flexibility to address individual needs in areas like work timing, weekly holiday management, and overtime allowances. • Adoption of digital tools can automate routine HR tasks, saving time and improving efficiency.

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