Leading Medtech Companies 2022 (1)

| | VOL. 11 ISSUE 01 2022 Building it right Five Reasons Why the Right Healthcare Architecture is Vital Digital Health Telehealth and its Scope in the Post-Pandemic World Gaurav Agrawal Managing Director Innova?on Imaging Technologies Pvt Ltd – IITPL INNOVATION

MAGNETIC DYNAMISM MOVING EARTHL Y ENTERPRISING entrepreneurs as they have succeeded in emerging very successful enterprise is the culmination of a from the debris of darkness and destruction brought in strong entrepreneurial will and amalgamation of by the pandemic. They have also pulled up their E resolutely indomitable leadership force – to businesses from the labyrinth of depression and bring a positive transformation. Clout to extend one’s Company Name Featuring Brief enlightened a new flame of technological firepower and transformational attitude into the business drive one the novel dawn of the fifth wave of industrialization. carries out employing others in an endeavour. Then IITPL designs and Manufactures Cath Labs with World Class Innovation Imaging Gaurav Agrawal, marching together and leading them to the zenith of X-Ray Imaging for Cardiovascular, Neurovascular and Technologies Challenging times come and go, but since these their professional achievements. By fulfilling the goal of Managing Director Peripheral Vascular Procedures. Pvt Ltd – IITPL powerful entrepreneurial spirits are untethered, they establishing and triumphantly running a growing and keep the flame of enterprise permanently enlightened. prospering business entity. Their persona brings positivity in times of depression, Saket Singhi, JVS Group has created and delivered comprehensive solutions balance in chaotic situations, and harmony in a time of Entrepreneurial Energy is the fundamental force JVS Technologies to streamline IT Industry with core expertise in eCommerce Founder and turbulence. driving the phenomena of civilization, industrialization, Pvt. Ltd Solutions and Healthcare Domain. Managing Director globalization, and digitalization. Just like the These are the business arena's success empowerers, gravitational power of our starry lord Sun not only making a positive impact of the optimistic difference in moves earth and other planets around it forever, but it MedOnGo's Smart Health Platform is easy to use, Balaji P. Krishnammagaru, MedOnGo the social and business mindset. CIOLook India brought also is the founding principle for life on earth, the efficient systems to deliver primary care. Managing Director Health Pvt Ltd this edition to celebrate their entrepreneurial journeys, magnetic dynamism of ‘Entrepreneurs Of The Year stories, achievements, accomplishments, and success. 2022’ is moving earthily enterprising entities around them and the founding principles of every industry ever Read on to learn, live, laugh, and celebrate with them built and proliferated. In their transcendental nature and get mesmerized by them. You will also find some lies the depth of oceans, robustness of mountains, and trendy articles crafted by our in-house editorial team to currency of seasons which compels even social, enchant you further with their stories. Hop in and have national, and global perspectives to take notice and a delightful reading drive! perceive differently than before. After the dreadful lull of almost three years, the world is looking with renewed respect at all these prevailing

C O N T E N T C o v e r S t o r y 08 INNOVATION Articles Building it right JVS Technologies Pvt Ltd Five Reasons Why the Right 16 Fostering Tech-Empowered Healthcare Healthcare Architecture is Vital 20 Digital Health Telehealth and its Scope 24 MedOnGo Health Pvt Ltd in the Post-Pandemic World Smart Primary Healthcare to the Last Mile Populace 28

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Cover Story INNOVATION IMAGING TECHNOLOGIES PVT. LTD. A Made in India Pinnacle for the Global MedTech IITPL, a Bengaluru-based MedTech start-up is on a mission to make cardiac care accessible to everyone. Gaurav Agrawal Managing Director Innovation Imaging Technologies Pvt Ltd – IITPL

The Leading MedTech Companies - 2022 n the modern, western-influenced lifestyle, the heart Before co-founding Innvolution and IITPL, Gaurav was the has a tough time surviving the increasing stress, marketing manager, of Asia pacific for Abbott Vascular and I hypertension, obesity, poor nutritional habits, diabetes went on to head India's only MedTech Unicorn Meril Life mellitus, physical inactivity due to long hours of sitting, and Science in 2010. He co-founded Innvolution in 2010 advancing age. intending to bring cutting-edge technologies and democratized cardiovascular care to the country. Although experts agree that the western lifestyle demotes healthy living, due to globalization, industrialization, and Today, Innvolution serves over 1500 hospitals with life- urbanization, it is the major reason for cardiovascular risk saving cardiovascular devices and IITPL has 175 Cath Labs factors which are significantly rising in low and middle- in 114 cities across India. income countries. Redefining Medical Imaging Standards As Cardiovascular Diseases (CVD) are increasing in developing countries like India, cardiovascular treatments IITPL is one of the nine companies across the globe and are gaining traction. However, studies conducted so far and only the second company from India which makes Cath overall estimates suggest that cardiovascular care remains Labs. IITPL started its journey with its revolutionary expensive and thus out of bounds for those who need it the Pinnacle Cath lab, which addressed an unmet need for a versatile Cath Lab under ₹2 Cr. Pinnacle is designed to most. In many situations, the treatment depletes family meet global standards in medical imaging. Here, savings and wreaks havoc on low or middle-income supercomputing algorithms are used for the first time in families. Cath lab Manufacturer in India, positioned at number 2 in Medical Imaging Technology, resulting in Sharp, Virtually terms of unit sales. Leading User Interface- State-of-the-art user interface on Noise Free, High-Resolution Image quality. A general estimate states that in India, a simple coronary Tab. The ergonomic layout of the joystick and buttons. angiography may cost ₹10 to 20K, open heart surgery from IITPL's first revolutionary Cath Lab "Pinnacle" has won 11 Lean, smart, sleek, user-friendly design. Pinnacle’s other features include, ₹1.75 to 4.5 lakh, valve surgery from ₹2.5 to 4 lakh, and national and International awards. It is the only company to bypass surgery up to ₹4 lakh. This cost is due to the cost of win both Good Design and Red Dot awards for Its Cath Lab Aspire Image Quality- High-quality, high-speed noise conventional foundation-based Cath Labs, which may range Optimized Radiation Dose- Effective use of collimator "Pinnacle". Also one of the youngest receivers of the India reduction algorithms that enhance image quality, and offers between $2 to $2.5 million for a 1000 to 1500 Sq. ft space. and filters. significantly lower peak output current Medical Device Company of the year award in 2020. high contrast and perfect image sharpness. Enables the Similarly, a flat panel Cath Lab may cost from ₹3-4 crore compared to market-leading Cath Labs. leveraging the visualization of fine details for complex cardiac and and upwards. Again these flat-panel Cath Labs had to be image processing chain to reduce radiation dose to the IITPL has a 90 % customer satisfaction rate across 175 + vascular procedures. ordered from foreign countries with sometimes six months doctors, patients, and clinical staff. Using the best imaging installations so far and less than 48 Hrs. of downtime at any to a year of the waiting period. technology practices to ensure superior radiation safety. installation since its inception, under the able leadership of Single, Large Ceiling Mounted Display Monitor- All its visionary leader Gaurav Agrawal, Managing Director required clinical/technical information/images on a single Furthermore, their installation and regular upgradation were (MD). screen. Multiple Layouts – Customized to suit clinician’s not assured by most of these international Cath Lab sellers. needs and procedural requirements. Adaptable window – All these factors made cardiac care inaccessible to common An Adept Visionary MedTech Leader can integrate hemodynamic/IVUS/OCT/vFFR display in a people. single screen. Gaurav completed his B. Tech degree in Biomedical This scenario was prevalent before the arrival of Eleven national and Engineering from the first ever batch at Manipal Institute of Image Modes- DSA, Roadmap, Cine, Stent Clarity ( Innvolution Imaging Technologies Pvt Ltd – IITPL, a Technology in 1996 and later, an executive MBA from IIM International Digital Stent Enhancement), Pulse Fluoro. Bengaluru-based MedTech start-up with a mission to make Kozhikode. His career spans over a quarter of a century cardiac care accessible to everyone. IITPL is the country’s awards are a testament working with some of the biggest names such as Dornier, Other Features- Touch Screen and physical controls, tab- fastest growing and Asia’s most awarded Cath Lab 3M, Boston Scientific and Abbott Vascular, and Meril Life to our superlative based patient data control, first in the industry to have a manufacturing company. Sciences. tablet-based interface that allows all patient data to be product design. controlled easily and efficiently, and table control with a Asia's Most Awarded Cath Lab Company Gaurav has nearly two decades of vast experience in the capacitive switch. cardiovascular device industry. In his professional journey, IITPL is a joint venture between VJ Technologies, New he understood and identified gap areas of reach, access, and Its 2nd generation Cath Lab ‘Pinnacle Agile’ further York, Ex-Alpha X-ray Promoters, Germany and India, and cost of therapy as big limiters or decelerating factors in strengthened the platform and IITPL's presence in India, by Innvolution Healthcare, New Delhi. With more than 240 making cardiovascular care more accessible to a large part giving enhanced mobility options that make it the most sold units and 175+ installations in India, IITPL is a leading of society. versatile Cath Lab in the market. Pinnacle Agile gives

doing Neurovascular to Tibial Interventions on the same 6. Real-time verification of the stent positioning With more than 250 sold units table. Presenting Class Leading table sweep length offering head-to-toe coverage for a 6 feet tall patient 7. A unique combination of Technology and Design to and 185+ installations deliver high-quality images at a low dose. in India so far, IITPL recently launched its latest and most advanced Cath IITPL is a leading Cath lab Lab ‘Premier,’ a floor mounted single plane Cath Lab, Superlative International Benchmarks which provides unmatched space optimization enabling a Manufacturer in India, wide range of Cardiac, Neuro, and Peripheral Vascular Gaurav shares, “At IITPL, we have always been committed positioned at number-2 procedures. to creating a product that is at par with any other international contemporaries. Eleven national and in terms of unit sales. Some Key features of Premier: International awards are a testament to our superlative product design. We have introduced various first-time 1. Floor Mounted Single Plane Lab, For Cardiovascular, features in our segment which were not there earlier.” Peripheral Vascular and Neuro Vascular Diagnostic and Interventional Procedures. Ÿ Lifetime free software upgrade on the machine Ÿ Only company to provide Hassle-free upgradability dependent on Medical electronics. Other challenges are lack 2. +120 Gantry movement provides unmatched Space option from the base model to the top model of component availability and unfavourable public Optimization enabling wide range of Cardiac, Neuro and Ÿ Pinnacle - World's smallest Fixed Flat Panel, fully procurement. Peripheral Vascular procedures. digital Cath Lab Interventionalists the freedom to do any Ÿ Pinnacle Pro- World's most affordable Fixed Flat Panel He shares, “At IITPL, we believe that the test of character is Cardiovascular/Peripheral Vascular Procedure with Ease. 3. Non -Touch Based Anticollision Sensors for Detector & Cath lab in resilience. We keep our engine of innovation running and L - Arm Ÿ Pinnacle Agile - The most versatile Cath Lab in the try to find innovative solutions to the problems. With Pinnacle Agile’s other features include, Market various first-time features in our product segment, IITPL 4. Table pivot Movement of +/- 90 Deg, Provides Greater Ÿ Lowest radiation dose across all the Cath labs has always paved the way for creative solutions.” Lower Table Height- Now able-bodied patients can sit up flexibility to do Vascular Hybrid cases & greater access to and sit out of the table without the need for a patient trolley. the patient for resuscitation during emergencies. Innovating MedTech with the Latest Along with this, IITPL has also set up a state-of-the-art Class-leading minimum table height to facilitate ease of Cath Lab manufacturing facility in Bengaluru, which is patient transfer. 5. Better ROI with Versatile capabilities such as Cardiac, Being an experienced leader, sharing his opinion on how capable of producing 240 Cath Labs in a year and can cater EP, Pacemakers, Vascular & Neuro procedures. the adoption of modern technologies like AI and ML is to half of the annual demand for Cath Labs in the country. Sharp, High-Resolution Clinical Images- Visualise the impacting the MedTech space and how is IITPL adapting to most distal and tortuous vessels with our High Definition the change, Gaurav says that the three big tech trends that Gaurav is also part of various advisory panels on Flat Panel Detector, a First-in-Industry. they, at IITPL, are extremely bullish about are policymaking where he advocates and suggests ways to make India Atmanirbhar in the MedTech Device industry. Variable Source to Image Distance- Now take deeper Ÿ AR/VR angles with greater ease with the up and down movement of Ÿ Robotics the flat panel detector. Ÿ AI/ML Full Body Coverage- Agile gives you the unmatched He adds, “We have in collaboration with leading academic advantage of doing Neurovascular to Tibial Interventions institutions like IITs and IISC, leveraged these tech trends on the same table. Presenting Class Leading table sweep to achieve the following goals,” length offering head-to-toe coverage for a 6 feet tall patient. Ÿ Make cardiovascular therapy safer ASPIRE™ - Advanced Supercomputing Based Pinnacle Ÿ Make it more precise Image Resolution- Proprietary Super Computing Ÿ And improve its use experience Algorithms used for the first time resulting in the sharpest Image Quality which allows clear visualization of all Committed to Make India Atmanirbhar in MedTech details. When probed about what kind of challenges he faces and Table Swivel- Now Perform Trans Radial procedures and how he drives IITPL to overcome them, Gaurav says that CPR without worrying about the table obstructing the field the current landscape is that India imports nearly 80% of its of operation. Agile gives you the unmatched advantage of consumption of medical devices and is almost 90% import-

dependent technologies in the country and ride this Gaurav Agrawal, MD of IITPL, economic wave by making the country truly Atmanirbhar.” is also part of various advisory IITPL’s Future Global Expansion panels on policymaking, where he advocates and suggests ways Regarding envisioning scaling IITPL’s operations and to make India Atmanirbhar in offerings in 2022 and beyond, Gaurav mentions that within a short span of four years, IITPL's growth has been the MedTech Device industry. tremendous. IITPL is now the number-2 Cath Lab-selling company in India. Building on the great performance in India, IITPL is now set to install a dozen Cath Labs in International markets such as Europe and South East Asia. Along with this, the product roadmap also has some advanced Cath Labs and other diagnostic modalities in India. “Among the upcoming launch is the next-gen Cath Lab on Premier Platform and TAVI Planning Software Solution,” informs Gaurav. He firmly believes that with the right Policy and Regulatory framework, India will be among the Top 3 producers of Medical Devices in the world very soon. A Truly Revolutionary Wisdom Gaurav’s advice to budding entrepreneurs who aspire to venture into the MedTech space is astute. He says that India is truly at the cusp of the MedTech revolution. The industry is expected to grow 5-fold from 10 bn USD in 2020 to 50 bn USD by 2025. He says, “I would urge all budding MedTech entrepreneurs to take the plunge and ensure that we develop import-

dependent technologies in the country and ride this Gaurav Agrawal, MD of IITPL, economic wave by making the country truly Atmanirbhar.” is also part of various advisory IITPL’s Future Global Expansion panels on policymaking, where he advocates and suggests ways Regarding envisioning scaling IITPL’s operations and to make India Atmanirbhar in offerings in 2022 and beyond, Gaurav mentions that within a short span of four years, IITPL's growth has been the MedTech Device industry. tremendous. IITPL is now the number-2 Cath Lab-selling company in India. Building on the great performance in India, IITPL is now set to install a dozen Cath Labs in International markets such as Europe and South East Asia. Along with this, the product roadmap also has some advanced Cath Labs and other diagnostic modalities in India. “Among the upcoming launch is the next-gen Cath Lab on Premier Platform and TAVI Planning Software Solution,” informs Gaurav. He firmly believes that with the right Policy and Regulatory framework, India will be among the Top 3 producers of Medical Devices in the world very soon. A Truly Revolutionary Wisdom Gaurav’s advice to budding entrepreneurs who aspire to venture into the MedTech space is astute. He says that India is truly at the cusp of the MedTech revolution. The industry is expected to grow 5-fold from 10 bn USD in 2020 to 50 bn USD by 2025. He says, “I would urge all budding MedTech entrepreneurs to take the plunge and ensure that we develop import- I N D I A

Building it right 1. Good architecture can make people feel more hen people fall sick to an extent, they seek confident expert medical attention for a quick recovery W with proper treatment. However, the One of the primary goals at a hospital for is to make the architecture and the design of the hospital are not among patients feel better as they are in a place that provides the their pressing concerns. Five Reasons best quality care for them. Bright lighting, positive and Imagine visiting a top-notch restaurant or a luxury hotel, catchy colour scheme, with well-utilized spaces, and modern first thing people appreciate is the lavish interior design, furniture can lead to an increase in the confidence of the well it is the mindset and the thoughts while visiting such Why the Right facility’s adequacy and competence of the staff members places. who are engaged in the process of healing those patients In a hospital, people are more concerned about the who are loved ones for their families. condition of their loved ones, wishing for their quick recovery and want them to feel better as soon as possible. The noise level of a hospital could lead to such assuredness However, architecture and design matter more and vital Healthcare as well. If an environment is too loud and noisy, it can lead more than people think. Here are the five reasons why: to cause irritation within their staff and their patients as well. Architecture is Vital 16 | www.ciolookindia.com | November, 2022 17 | www.ciolookindia.com | November, 2022

With proper soundproofing, adequate utilization of the 4. Well designed architecture can boost staff morale and space can reduce the sound waves, resulting in patients to productivity carefully listen and focus on the physician’s instructions or other home care instructions. In addition to patient wellness and health care on priority, hospitals are designed with a contradictory colour scheme 2. Thoughtful architecture design can improve patient which enhances the mood and creates a positive mindset of safety the staff members and the patients. Architecture design can influence patient safety in myriads Ergonomic workspaces could retain strain, while the dining of ways. The single-bed specialized treatment ward can area for the staff members is designed with a special theme help in stopping the spread of infection. that can eventually enhance their mood. The research indicates the facts which reveal, if these The architects also design the dedicated areas for outside special treatment wards are designed with flexibility in team members, such as social workers and clergy, who are mind, where care needs to be implemented in the not involved with the patient healthcare directly but still are designated manner, problems like medication errors and required within the hospital environment. falls are likely to reduce to a greater extent. Those people can focus on their work and in the areas that It is easier to observe the patients throughout the healing are separate from but accessible to where doctors and and medication process. Besides, it may not be a necessity nurses’ work. anymore, to move the patients to different departments, such as from intensive care to step-down care unit if their 5. Architecture influences patient healing and stress- rooms are more adaptable and compatible with the ease management accessibility of the required equipment. This enhances patient safety and increases the continuity of Eventually, people will recognize that architectural design the care, as the patients are getting enough rest and are not affects the patient healing process. Beginning with the getting shuffled around to different departments. basics, the windows play a vital role and are the pioneers to start the natural healing process. 3. Architecture assists in emergency evacuations When human brains recognize the calm and ambience Few, but crucial reasons behind evacuating hospitals - if enhancing sunshine through the window, it starts to think there is any fire incident or gas leak in the premises. During positively about the surroundings, which initiates the this situation, the staff must decide which patients to move healing process. first, and which can be the safest way to evacuate the patients safely. Some of the healthcare facilities offer garden facing patient Professionally designed wide hallways, anti-slip surfaces rooms that allow bed-bound people to enjoy nature, even if and backup lighting can help all the personnel to move they cannot go out. Nonetheless, healthcare facilities are throughout the building during these emergency situations. prioritizing the use of natural materials like wood, and stone within their interior design, resulting in the surroundings, Architects design the structure with a stable base, feeling warmer and inviting. accordingly with the concerns of natural calamities. Some of them also safeguard against progressive collapse, which means that one damaged portion of the hospital will not Building it right: create a domino effect and disturb the other stable portion of the building. These factors are leading the healthcare facilities to create a friendly and supportive environment for their patients. Also, these healthcare buildings are elevated for protection People will soon realize that the only fundamental which is against heavy rains or floods so that the water cannot enter driving these facilities by increasing the engagement with the premises with the concerns of preventive measures that their patients by creating a positive atmosphere is can make the situation less dangerous. happening because of precisely designed healthcare architecture. - Abhishek Joshi 18 | www.ciolookindia.com | November, 2022

The Leading MedTech Companies – 2022 ech-enabled healthcare is the present and the future developed countries. Since 2007, JVS has been an official of our society. Concurrent advancements in partner of the Cardiological Society of India in successfully T communications, information and digital running the National Interventional Council (NIC) - technologies have far-reaching applications in different Clinical Data Registry. functional areas of the healthcare sector. JVS provides one solution that includes all the hospital It has helped in optimizing the resources, digitalization of system's basic functionalities, mobile apps, patient portals, JVS Technologies is the entire process, fast and versatile communication, and and patient health management apps. Very few companies “ offers higher control with accuracy to the medical in the world provide an all-in-one application for the working on AI and ML professionals. In short, it is rapidly transforming so far Healthcare Industry. scattered healthcare industry into an integrated health-tech to make the software ecosystem. Our experts comprehend all fraternities from the Medical smart enough to reduce vertical, which includes MBBS and MDS, to specialists and Similarly, JVS Technologies Pvt Ltd is transcending surgeons and all people working under them, from the physicians’ workload healthcare organizations into futuristic wellness brands with receptionists to nurses. It also covers the Account and its innovative tech solutions under the guiding light of Billing discharge departments. and help them in decision Saket Singhi, the Founder and Managing Director. making, which will reduce Tell us more about the offerings of JVS and what aspects “ Headquartered in Ahmedabad, Gujarat, the company offers make it stand out in the cutthroat competition. the instance of medical customized solutions in hospital information systems, electronic health records and electronic medical records, We are among the best as our focus is to save paper and errors. with more than 18000 physicians using the applications money. Hence, we encourage doctors to go digital from having more than four million registered patients across 45 anywhere and help patients at their fingertips. We are not in countries worldwide. competition with anyone; we work towards making the MedTech world digital by taking feedback and suggestion In an interview with CIOLook India, Saket shared his from our clients and improving our products and services. experience, professional journey with JVS Technologies, and challenges he tackled successfully, further elaborating Currently, we are offering sign-ups of 1000 free wallet on the objectives and vision for the future. credit for OPD for the first 1000 clients and LAB 1000 free wallet credit for the first 500 Lab only. The company’s Saket Singhi Following are the excerpts from the interview. flagship product – SoftClinicGenX- is Intelligent Hospital Management Software, which assists healthcare providers Founder and Saket, please brief our audience about JVS, its USPs, in gathering, organising, analysing, and managing patients' Managing Director and how it is positioned as one of the best MedTech health and financial data for the healthcare industry, which Providers, today. ultimately supports better decision-making. JVS takes pride in connecting more than two million patients worldwide to The company was founded in 2002. It’s been a challenging digital health. journey, as in 2002, there was no matured market in India in Healthcare IT. Being a 100% product-based company made JVS has some of the world's largest consumer brands as it more difficult for us as we were walking a lonely path. clients, including Fortis Hospital Group, Apollo Hospital JVS But JVS team worked hard to develop the market. Group, Kokilaben Dhirubhai Ambani Hospital and Asian Heart Institute. Headquartered in India, the company feels With our unique approach to providing integrated its presence in cities such as Ahmadabad in India and New Healthcare IT solutions, JVS provides one solution that York, the USA, from overseas. SoftClinic not only complies includes all the hospital system's basic functionalities, with the various international standards such as HIPAA, Technologies Pvt Ltd mobile apps, patient portals, and patient health management HL7, and ICD-10 but is also a browser-based and App apps. based solution. Fostering Tech-Empowered Healthcare Having well-established products being used by clients in more than 35 countries, JVS has clients from war-prone countries like Palestine, Afghanistan, Somalia, and 21 | www.ciolookindia.com | November, 2022

Please shed some light on your journey in leading JVS This will save significant time for patients and physicians What would be your advice to budding entrepreneurs to excel in this industry. by cutting down the travel and waiting time for follow-up who aspire to venture into the MedTech space? appointments. Like any other organization, the proper I was born in Rajasthan. Later, our family shifted to the functioning of a Digital Healthtech platform is highly The best advice for any health-tech entrepreneur would be United States, where I finished my schooling. Eventually, dependent on management. With volumes of data to analyse to know your interest area first. If you love healthcare and the love for the country brought us back to India. And I at hand, AI can fill the loopholes, automate tasks, prevent IT, you only should get into the healthcare-tech industry. finished my master’s from Sukhadia University in Udaipur. care gaps, and improve the process. However, if you dare to dream, you can observe your Soon I started working for JVS Group. surroundings and pursue your dreams. With consistency, Introducing big data analytics and artificial intelligence (AI) you are surely going to become successful. Back then, the focus was on just creating a product-based makes our software smart enough to reduce the user’s technology company that empowered healthcare businesses workload and increase accuracy. It has launched an Whether you are starting with a team of co-founders or as a to do more with less. I am an entrepreneur with a broad integrated and scalable Digital Healthtech platform for bootstrapped company run by a solopreneur, make sure you base of experience in IT product development and physicians, clinics and hospitals covers most healthcare IT invest in a good team. I can understand the attraction of marketing functions. My primary areas of expertise are in areas. being the lone hero of one’s success story. Study current Healthcare IT. market and competitors, check who your end-users are and Considering the current scenario, what initial challenges where you see your product success in the near future. In addition to the extensive experience running a product- did you face, and what are the challenges now that you based IT company, I have demonstrated a strong ability to must overcome? How do you envision scaling JVS’s operations and incubate and build new teams and functions, resolve offerings in the future? business issues quickly with innovative processes, A few years back, very few investors were willing to invest technologies, and leverage existing investments to develop their money in IT product companies. I am glad that the JVS is looking forward to accelerating the growth rate and new business solutions with significant results and minimal situation in the Indian IT market has drastically changed in expanding its business in other parts of the world. JVS is investment. recent years. working towards making all products multilingual and mobile compatible, which will help us reach healthcare With the JVS team's dedicated efforts, we have created a My love of technology, coupled with a clear understanding professionals in all non-English speaking countries and all market over these years, and now more and more mobile users. of- and empathy for the business, has High-launched physicians are willing to maintain patients’ records in multiple successful healthcare IT products SoftClinicLegacy, SoftCath, JVS- DiComPlus, OncoSoft electronic format. Another of the biggest challenges of JVS With the core vision of providing innovative healthcare IT and SoftClinicGenX many more. was the unregularized market of Healthcare IT in India. As products to enable patients to take control of their health, 90% of the global Healthcare IT spending is targeted JVS will be one of the leading companies in the healthcare A Visionary Leader Over the last 17 years of operations, we have achieved towards the US, its SoftClinic product initially grew slower. IT space. much more than that–we have created a sophisticated product-based function that solves real-world problems for However, in the past three years, its growth has catapulted We also regularly participate in various international With a broad experience in IT product healthcare companies, leading the market in innovation and off the charts, and by the end of 2020, the company expects conferences that discuss the future of healthcare IT to stay development and marketing functions, Saket Singhi, customer service, and becoming the launchpad for high to double its customer base. Healthcare Industry has started relevant and keep us ready for the future. We aim to take Founder and Managing Director, have repeatedly workplace standards. supporting our vision of providing good clinical software the initiative towards saving the environment as 25 lakhs demonstrated a strong ability to incubate and solutions to healthcare professionals to encourage patient trees are cut annually for prescription paper and patient files develop new business solutions with significant Being an experienced leader, share your opinion on how clinical data management and research. To overcome these in India, averaging five trees per doctor yearly! results and minimal investment. adopting modern technologies like AI and ML impacts obstacles and fuel the company’s growth, we are expanding His primary areas of expertise are building the MedTech space and how JVS is adapting to the our business in other developing countries in the Middle change. East, Southeast Asia, and Africa. new teams and functions, quickly resolving business issues with innovative processes and technologies, JVS Technologies is working on artificial intelligence (AI) With Legacy clients who are on the desktop version of our and leveraging existing assets. and ML to make the software smart enough to reduce the software, we are moving them to a web-based version, and physicians’ workload and help them in decision making, they are happy with our support and Customer Service in In addition to his extensive experience running a which will reduce the instance of medical errors. On the India and our international clients. product-based IT company, his love for technology patients’ side, JVS envisions offering innovative health coupled with his understanding and empathy for the applications to help patients connect with their physicians business gave him a unique ability to develop via smartphones and open a channel for the doctor to do e- futuristic, technical solutions. consultation. 22 | www.ciolookindia.com | November, 2022 23 | www.ciolookindia.com | November, 2022

Telehealth and its Scope in the Post-Pandemic World Digital Health OVID-19 is a big term in today’s world. Since the pandemic, if people have experienced something good, it is delivery of C health care, and health information services via remote technologies. Before the pandemic started visiting a doctor, or a hospital, or a clinic was a hectic task to do which involved longer waiting time and delayed appointments. The efficiency, effectiveness and cost associated with telehealth were rewarded with disbelief by providers and patients alike. However, the pandemic and the lockdown have pointed out telehealth as an essential and a good innovation to have, especially in the crisis. Post-pandemic, we can experience telehealth resulting in virtual check- ups and remote diagnosis with effective measures to treat the patients with the best methods possible. During the pandemic, many people started to use these services to fulfil their medical needs. In the process, people discovered that telehealth is providing far more amenities compared to video visits between the patients and healthcare providers. We can assume the numerous advantages of telehealth for both patients and healthcare providers post-pandemic. • Convenience and comfort One obvious advantage of telehealth is the comfort and convenience of having a medical visit without physically travelling to the doctor’s office or clinic. Telehealth visits will easily fit into patients’ busy schedules. As the patients will have an option to meet their health experts or physician using any electronic gadget such as phone, tablet, laptop, or 25 | www.ciolookindia.com | November, 2022

computer, patients can access or schedule an appointment • Telehealth will be responsible for family connections whenever they will have free time. It will be helpful for the patient to have a family member In addition, those patients who are injured or in the stage of with them when they will be undergoing treatment or a recovery will not have to travel to the clinic or hospital for consultation with their doctor. A family member will be their check-up as telemedicine will allow these patients to able to help the patients to answer the questions or stay in a safe and comfortable environment. additional information. In addition, a family member will be able to keep and • Suitability of care maintain a record of valuable information from the visits. With telehealth, the patients will easily receive the care • Efficient cost-saving and management when they will need it and they will not have to wait for an appointment. In emergency cases, telehealth will allow the Telehealth visits will not require patients to travel, and it patients to receive care immediately, and help them until will help in lowering the secondary expenses. Telemedicine they will reach the hospital. will offer time and cost-saving by decreasing transportation One of the advantages of telehealth we will experience soon costs, reducing the need for childcare, and reducing time that is: telemedicine will be accessible on weekends and away from work. holidays, especially when healthcare and clinics are closed. Telehealth will offer us an alternative source of immediate Analysis from the research indicates that patients who will care. use telehealth will spend less time in the hospital and that is going to reduce the associated cost of the additional • Controlling the spread of infections hospital bills and other expenses related to hospital medication. Telehealth is currently an excellent way to help and control the diseases that cause infections and illness, recent Eventually, telehealth will contribute towards reducing the example is COVID-19. Telehealth protects both healthcare overhead medical costs, as healthcare providers will pay professionals and patients by holding patient-clinical less amount of money towards their facility’s additional meetings at a distance, making it the most effective way to expenses. control the spread of infections. By using telehealth in medical practices, even doctors can Experts already assume that telehealth will soon come up make medical appointments easier, more convenient, and with enhanced methods to control the spread of infections less expensive for many of their patients. and treat the patients with additional precise medication required with advanced technology. The bottom line • Telehealth will provide a better assessment Telehealth has been an invaluable tool, especially during the COVID-19 pandemic. It has offered numerous advantages, It will be an advantage for some specialists to treat the both in treating the patients suffering from COVID-19 and patients in their home environment when they will be treating patients with unrelated conditions from a distance, assessing their condition. Observing the surroundings will contributing its services to prevent the spread of the disease. provide the doctors with the data that will help to understand the patient’s condition. However, looking at the advantages of telehealth we can experience now, it can be assumed that these services will As per the experts’ prediction, neurologists and physical contribute more efficiently and will continue to apply in the therapists will find it easier to observe the patient’s ability post-pandemic world. to navigate their home environment while undergoing treatment. - Abhishek Joshi. 26 | www.ciolookindia.com | November, 2022

The Leading MedTech Companies – 2022 edongo realized early on in 2014 for Healthcare in Golden Hour interconnected, real time, primary care system M and even implemented much before Pandemic. Speaking about MedOnGo’s USPs, Quality, and last-mile Pandemic made us realize that our healthcare system availability of Healthcare, Balaji says that in their position, remains vulnerable to novel threats no matter what. Post they cater to 10+ states in India in association with NGOs pandemic further made us realize urgent need of and Govt. institutions. Some of their major ongoing projects MedOnGo intends to deliver interconnected Smart Health Grid which is available and are Mohalla Clinic in Delhi, Sanjeeveni Clinics in primary care to the last man effective. This made us realize at policy level for Universal Rajasthan, Aapla Dawakhana in Maharashtra, etc. Health Coverage SDG Goals must be accelerated. And standing with all available create a globally inclusive primary ecosystem founded on Elaborating more about MedOnGo’s offerings and aspects means, including Smart the invincible principles of advanced technologies and that make it stand out in the healthcare sector, Balaji says predictive and preventive innovative healthcare. that they are giving integrated multi-channel service Clinics, Health kiosks, delivery from phones to smart clinics and everything in Medicine Vending Machines, Just imagine a world where primary healthcare ecosystems between. Effective care and making it available at the time are integrated into a multichannel service delivery model to of need in the golden hour is their primary focus. Tele-Consultations, and create MedOn Go Health Pvt Ltd powered Smart Health At-Home Care. Grid. Balaji mentions, “We call our Service Delivery Model as,” Envisioned by Balaji P. Krishnammagaru, Managing MedOnGo Smart Health Grid Balaji P . Krishnammagaru Director–who firmly believes that primary healthcare is the first line of defence for individuals, families, communities, Managing Director and nation–MedOnGo focuses on giving curative aspects at MedOnGo Health Pvt Ltd the onset of symptoms so that the subject need not get hospitalized at all. This is the primary goal. To achieve this, MedOnGo intends to deliver primary care to the last man standing with all available means, including Smart Clinics, Health kiosks, Medicine Vending Machines, Tele-Consultations, and At-Home Care. Made On Noble Goals MedOnGo was established in 2014 to serve the business needs of some of India’s top organizations. Balaji shares, “Our healthcare solutions, 24/7 support, integrated technology, and comprehensive software modules are unparalleled throughout the industry. Our services are customized to meet the appropriate needs of our healthcare partners and will continue to remain at the cutting edge of the field of Smart Health.” MedOnGo closely works with corporates, NGOs, government institutions, and healthcare departments to improvise and provide the necessary infrastructure for healthcare. Balaji feels, “As evidenced in our mission, we believe delivering a quality healthcare experience is primary to fulfilling our mission of the care and improvement of Health Health human life. We can achieve this by providing care that recognizes the diverse cultures and backgrounds of our patients, doctors, and providers where everyone is treated with fairness, dignity, and respect.” 28 | www.ciolookindia.com | November, 2022 29 | www.ciolookindia.com | November, 2022

The MedOnGo Smart Health Grid’s fundamental elements The Grandmaster of Core IoT Beliefs are Balaji P. Krishnammagaru started his journey as an Smart Clinic: Smart Clinics with end-to-end primary care engineer in the late nineties. Involved in some of the firsts services. in the world, like the first eCommerce platforms to smartphones to mobile payments and pre-dominantly CliniSmart Kiosk: Virtual Consultation, Automatic worked with Japanese OEMs, ODMs and Operators till Medicine Vending Machines in the areas having inadequate 2006 and started his first company. The core of Balaji’s health facilities. belief is to create devices and an ecosystem for devices to solve particular problems in the early 2000s and now what Health App: An all-in-one Health App primarily to address we call IoT today. He realized Heath IoT and wearable is primary care, preventive care and to serve as aggregator of the way forward for healthcare, and he further narrowed other health apps. his focus on primary care as it was THE MOST important and MOST neglected field. CliniPort: Home-based preventive screening and consultation delivery through frontline health workers or MedOnGo started looking at the primary care ecosystem. trained technicians (Bike Model) on demand. The initial aim of MedOnGo was to measure and improve the quality of Doctor-Patient encounters. Balaji says, “This Mobile Unit: Smart services for Medical Mobile Units we started calling Patient Engagement. During the course (MMU). of time, we realized that effective consultation and availability of consultation are two different things given a Phone Services: In case of emergency, on road, disaster, to situation.” Dawn of the Revolutionary Healthcare core offering and relegated technology sales to the back provide health services and advice when no other channel is side. available. Tech-Patient Engagement According to Balaji, the challenges faced by them are numerous, and failures are common. Each is critically This had a huge impact on MedOnGo thinking and Still, with Patient Engagement as the core of its offering, evaluated to better the service delivery. “It’s impossible to improving technology as by being a service provider, MedOnGo started selling Technology. Around 2015-16 state few at this stage as we are at the dawn of a revolution MedOnGo itself was consuming its own technology, MedOnGo clearly decided that delivery of service as its in healthcare. Consider we are in `1990 in IT\PC and “Where we started with 100 consultations a day in 2015 Mobile Era and that how we see healthcare technologies went to 10K consultations in 2018, and now MedOnGo today,” expresses Balaji. does about 1.5 Lakhs consultations per day,” reveals Balaji. MedOnGo started looking at treating patients at the earliest Balaji’s only advice to budding entrepreneurs who aspire to onset of symptoms. Now moving towards predictive and venture into the MedTech space is ‘Empathy,’ period. preventive care, these will become a significant part of its service offerings, both in-person consultations and remote Ruffling Feathers Globally consultations. When probed about how he envisions scaling MedOnGo’s Enhancing the Benchmarks operations and offerings in the future, Balaji says, “We are not going to divulge, but sure to ruffle feathers worldwide. Balaji shares his opinion on advanced technologies like AI We are working in some of the remotest parts of India with and ML’s continuous impact on the MedTech industry, high disaster to the core of our Political and Financial saying, “We experienced with users that when we deploy the capitals of India. Sure, we will ruffle feathers with people solution, we need to train health workers\users who never who have Health Dedicated Super Computers at their used email; and also, some extremely experienced ones who disposal.” used Super Computers in giving care.” “We at MedOnGo are delivering smart primary health care The most challenging is to get a baseline for healthcare for to the last mile population almost for no cost, with current the best and most experienced doctors and for fresh doctors successful establishments in 13+ states, and expansion is to use the same technology and keep improving the quality- under progress,” he concludes. of-service delivery. 31 | www.ciolookindia.com | November, 2022

Leading Medtech Companies 2022 (1)

Leading Medtech Companies 2022 (1)

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