The Ingenious Industry 4.0 Companies To Watch

www.ciolookindia.com I N D I A + Industry Fundamentals Embracing the Developments The and Innovations of the Modern Business Arena ngenious Expanding Horizons Companies To Watch Leveraging Emerging Technologies to Enhance Business Operations in Industry 4.0 Mr Himanshu Jadhav CEO and Director Passionate about technology and focused on people. ISSUE 10 | VOL 01 | 2022

Optimizing conversion rates Testing new business strategies in various departments Monitoring key performance indicators (KPIs) and marketing metrics Experimenting with small updates or changes to campaign design or copy Scaling paid advertising campaigns Making reports for a company's stakeholders Reducing customer acquisition costs Updating content or copy Managing paid search channels

Editor's Note Abhishek Joshi The Deputy Editor abhishek.joshi@insightssuccess.com ngenious TRANSFORMATIONS REDEFINING MODERNIZATION Companies To Watch n the modern era of transformations, IoT, Artificial result, however, is more than all the sacrifices in terms Intelligence, and Smart Manufacturing are just of cost and efficacy. The innovations of the 4th Company Name Featuring Brief I some of the technological innovations that are part revolution also enhance the flow of supply and demand. of what has been called the 4th Industrial Revolution. Not only companies are obtaining enormous EroNkan is a prominent technology solution-providing company We live in an era of profound augmentation, where the advantages like the reduction of the costs of Ketan Parekh, EroNkan that has enhanced the business efficiency of numerous world is interconnected. Globalization is no longer an production, the improvement of the quality of the job, CEO and Co-founder Technologies Pvt Ltd organizations through precise technological applications. option but a fundamental that has already transformed and the possibility to render efficient processes. Some our economic system. consumers find themselves with customized products and services with unprecedented customization. The Moreover, many innovations have contributed to the breakthroughs we are witnessing are merging the IndustryApps is the world’s first ecosystem and platform Sandeep Sreekumar, IndustryApps drastic change taking place. But suppose we want to traditional spheres while enhancing the core aspects with an open marketplace for industrial solutions. Co-founder identify a turning point. In that case, the transition from through digital revolutions. analog to digital is a point of no return: transforming words written on paper to digital data has allowed us to So, at the bottom line, if we think relatively toward an Mr SA Ibrahim and Mistriijee is India's leading managed marketplace produce, catalogue, and organize a massive amount of undoubtedly significant aspect that drives this Mistriijee for B2B IoT-based Smart Annual Maintenance Mrs S Akhtar, information. As we can experience reliability with a revolution, we can see leading establishments basking contract (AMC) providing company. Directors Midas touch of efficiency, such novelties are no in the reflected glory by intensifying the new-age exception for emerging companies. solutions. Jendamark is an automation and technology company Himanshu Jadhav, Jendamark India A few organizations have commenced to familiarize On a quest to embrace the enthralling stories of such and an expert solution provider in the automation industry, CEO and Director Pvt Ltd themselves with and implement innovations as soon as prominent organizations, CIOLook India introduced its especially in the manufacturing technology sector. possible; the business operations are in-sync with the latest edition shining the spotlight upon ‘The Ingenious working methodologies of Industry 4.0. Industry 4.0 Companies To Watch.’ Flip through the pages and explore the unending horizons of transitions, By leveraging the advent of technology, these giving rise to new age augmentation towards the companies automate a process, collect data, process it industrial revolution. with AI, and connect devices large and small to the corporate network. It is not just a matter of envisioning Have a Delightful Read! new ways of working but also of training resources. The

C O V E R C C O O N N T T E E N N T T S T O R Y EroNkan Technologies Pvt Ltd 20 The Catalyst in Enhancing Mr Himanshu Operational Processes Jadhav CEO and Director 08 IndustryApps 24 Digitalize Your Enterprise 4.0 Your Way Mechskillz 32 The Leading Innovator of the Smartest E2E AMC Solution Articles Industry Fundamentals Expanding Horizons 28 16 Leveraging Emerging Embracing the Developments Technologies to Enhance and Innovations of the Business Operations in Modern Business Arena Industry 4.0 Passionate about technology and focused on people.

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Mr Himanshu Jadhav CEO and Director Passionate about technology and focused on people. Jendamark is an Automation and Technology Company and an Expert Solution Provider in the Automation Industry, especially in the Manufacturing technology sector.

The Ingenious Industry 4.0 Companies To Watch he modernistic sensation of Industry 4.0 is riding on the phenomenon of the digital revolution. It T fuses technological intelligence and advancements Passion and with human smartness, erasing the boundaries between physical, biological, and digital realms. tenacity are The industries in the world are completely enamoured by fundamental to this awe-inspiring necessity, trying to adopt it in their own ecosystem. Moreover, the manufacturing industry is very every individual eager to embrace all the automation technologies offered on a significant benchmark. in our team, As many industry experts around the globe feel that the regardless of Industrial Automation is an advanced maze of futuristic technologies–at the same time–adopting it is a very their role. intricate, elaborated, and time-money-efforts-driven process. This is why industries, especially the manufacturing ones, urgently need the professional expertise of a specialist like Jendamark India Pvt Ltd, which has mapped a clear path • Powertrains Assembly: Jendamark specialises in through the technological maze of the fourth Industrial automotive powertrain assembly, which include Revolution to take customers into the future of automotive engine, axle, transmission, and differential assembly manufacturing. lines from completely manual to fully automated systems. South African-based Jendamark Automation has been • Catalytic Converter Assembly Lines: Jendamark’s working with European countries for a long time while adaptive canning facilities accommodate the most ensuring knowledge sharing of this expertise, as well as the complex assembly requirements to meet BS6 exhaust latest Industry 4.0 technologies, to Jendamark India. The emissions norms. company's vision is to be a leader in manufacturing • Electric Vehicle Assembly Lines: Jendamark designs technologies that helps its customers work smarter and and manufactures battery packs, motor lines, e- build a better world for all. transmission, e-axles, and power electronics assembly systems for the electric vehicle market. In the expert words of Mr Himanshu Jadhav, the CEO • Aerospace Tooling: Jendamark India provides high- and Director of Jendamark, “We have adopted a nine- quality products to leading manufacturers in the pillar definition of Industry 4.0 to guide the way. Based on aerospace industry this definition, we have established a strategy to achieve these nine points.” • Digital Services: Himanshu explains that in the company’s Digital Services Jendamark is currently developing the first eight pillars: the CORE is human Centric approach towards Industry 4.0, this is what sets Jendamark apart from the rest of its Integrated Systems Predictive Maintenance Additive competitors. Himanshu shares that at Jendamark, they Manufacturing Augmented Reality Internet of Things believe in making the operators more efficient than just the Simulation Autonomous Robots The Platform machine more efficient. They also believe that one of the Jendamark is an Automation and Technology company most important driving factors for increasing productivity having its headquarters in Port Elizabeth, South Africa. and efficiency in developing countries is not machines but Globally it has a presence in India, the US, and Germany. the operators who work on and with those machines. This is Jendamark is the Expert Solution Provider in the the foundation of the ODIN Eco-system which is Automation Industry, especially in the Manufacturing Jendamark’s solution for the manufacturing sector looking technology sector. In India, it provides solutions in five to foray into the I4.0 world. business verticals:

People:We value Passion Solving the Riddle of Industry 4.0 through AI and ML Being an experienced leader, Himanshu's opinions on how Though we are a tech company, we value the spirit of our adopting modern technologies like AI and ML impacts people more than their technical knowledge. Passion and Industry 4.0 and how Jendamark is adapting to the change tenacity are fundamental to every individual in our team, are crystal clear. regardless of their role. With the right mindset, we can tackle any technical, commercial or customer challenge. We He reflects that the adoption of modern technologies like AI have proved this year after year in a global market. and ML has always been anticipated. In effect, they at Jendamark have been looking forward to identifying the Commitment:We never walk away right area where these can be deployed. As a tech company that is constantly pushing new frontiers, With their strategy now, they are very clear that AI will we sometimes make mistakes. But, no matter how painful definitely be a lot more useful in their context in Industry to the consequences, we always, always finish what we make decisions which are repetitive in nature and can started. We remain humble enough to ask for help, whether actually cause boredom to any operator. Such decisions are from a supplier or customer. However, we take difficult not because of the intelligence involved but responsibility for our commitment – and we never walk because of their repetitive nature. It is possible that an away., employee can overlook or can have oversight in such areas. Jendamark group MD Mr. Quinton Uren with Mr. Himanshu Jadhav at C4i4 lab at Pune. Truth:In our actions This can lead to serious quality or safety issues. A similar thing goes with machine learning as well. To adapt to these They are incredibly passionate about technology and keenly manufacturing system to adopt what has been worked out in We believe in being honest in our ideas and, most new technologies, they already have a strong development focused on people. They provide their customers with the Western World. He and his colleagues at Jendamark importantly, our actions. It always leads to a positive team in India and South Africa. They are continuously solutions with the latest innovative technology at cost- quickly realised that the solutions offered in the western outcome in the long run. Being candid with ourselves, working to identify, develop and integrate AI and ML in effective pricing. world would not fit as it is in the Indian market. customers and partners are challenging. But this has proven their existing machines and also develop new machine to be the bedrock of a great relationship. We strive to equipment solutions where the use of these technologies is Himanshu reveals, “We were the pioneers in setting up the Himanshu explains that there are several reasons which are honour the truth – it is the responsible thing to do and further enhanced. electric vehicle assembly lines way back in 2017-18. the main key differentiators between India and the rest of leads to business success for all. the world. One of the main differences is the huge “We also feel that the use of AI and ML should not be just Also, currently, we are the only company in India which has population and the effects that a huge population has on the Future-Centric: Remaining relevant to our partners, limited to equipment and machines, but it should be the know-how and has delivered the Catalytic Converter Social fabric, Economics, and Industry in general. securing our futures possible to bring these modern technologies into day-to-day Assembly Lines. We are very proud of being one of the only business practices, which will make the decision-making three suppliers in India selected by Boeing for the defence So, they agreed within their Board that they must have a We are always looking to the future. The relevance of our process more evolved and educated, causing fewer errors,” programmes and for sure one of the only automation Holistic approach, and after a lot of discussion and debate, company to our customers/partners is of utmost importance; believes Himanshu. companies which also has its own developed dedicated they formalised a strategy for Industry 4.0 which was not although proud of our achievements, we continually push digital service software to improve the efficiency of machine-centric but human-centric. new boundaries garnering strength from our successes and Learning Ventured Marching over Obstacles manufacturing lines. All in all, as you can see, we operate converted failures. We continually seek opportunities to Considering the current industry scenario, Himanshu in quite challenging areas and, at the same time, it gives us The core objective was to improve the efficiency of the improve for our suppliers, customers, and ourselves. accepts that challenges are numerous, but they at the chance to be innovative. That's our DNA.” operators and the humans who actually operate those Jendamark look at all challenges as opportunities. The real machines. Not just on the shop floor but also on the whole Community: Ubuntu – Humanity towards others challenge, he strongly believes, in the near future will be The Dynamic Leader Par Exemplar project cycle, they develop tools and solutions that enhance the availability and retention of the right talent required to Being the CEO and Director of Jendamark, Himanshu has efficiency and productivity throughout the project life cycle. We remember where we come from. We are successful drive their goals and targets forward. almost 18 years of successful experience providing For example, in the design phase, the use of Virtual Reality because of the community around us and have a strategic, fiscal and operations leadership in uniquely and Augmented Reality tools. responsibility to help those less fortunate in return. We do As a technology-oriented company, the team constantly challenging situations. He is a dynamic, result-oriented so with pride and passion. Ubuntu is an African philosophy challenges itself to create new solutions and be innovative. leader with a strong track record of performance in The Human Foundation of Technovations of “humanity towards others,” which is sometimes “For this, we are always looking for the right kind of turnaround and high-paced organisations. Himanshu adds, “To be honest, what sets us apart is not translated as “I am because we are.” We take Ubuntu to personnel, engineers, and solution providers to work with only our technical solutions but certain fundamentals with heart. us. The huge explosions of opportunities and in relation to Speaking about the Fourth Industrial Revolution, Himanshu which we operate our business and what we strongly those opportunities, the availability of the right skills to reveals that he heard about Industry 4.0 back in 2015-16 believe in. What differentiates us are the below five The above driving principles drive us to deliver precise work in these challenging situations is what I feel is going and felt that it is too early for companies in the Indian important aspects of our business. solutions to our customers.” to be a difficult challenge,” shares Himanshu.

To overcome these, they at Jendamark have already started before in the Interview. Being human-centric and value- their actions by having long-term agreements and driven is the key,” says Himanshu. associations with Universities across India. The idea is not Jendamark's just to have the agreement for getting access to their young Himanshu’s Wisdom of Tranquillity Engineers but to prepare the students before they leave the “To all the budding entrepreneurs who want to enter into colleges with what the company and industry expect. the venture of Industry 4.0, please, my sincere request is to Hall of Fame Himanshu states, “The examples of this can be seen in our identify what you really want to do and not aim or copy work which we are doing with MIT World Peace University somebody else,” appeals Himanshu. and D.Y. Patil College of Engineering where our team has given Cobots, machines, Industry 4.0 solutions, and Cloud Second, be ready to fail and don’t get disappointed with the E-Mobility : Industry Leadership computing systems to the students.” failures. He honestly shares that they, as a company, have Awards – Manufacturing week award had several projects kickstarted with a lot of enthusiasm. 2022 Jendamark not only just provide these hardware and He accepts, “We walked through them, and unfortunately, software but also conducts various seminars and webinars they didn't work out and could not be put in the market.” E-Mobility : Business Leadership : in these colleges to explain to students the usage of these. Automation & Robotics – EV State “This way, we feel that we will have a very strong But that never stopped them from trying to do the next best Summit LEADERSHIP Awards 2022 Industrial academia connection to overcome the challenge thing. And that's what Himanshu advises everyone, “Do of the right resource required for our Industry,” expresses your own thing, do what you believe in your venture and be EV Manufacturing & Design Show 2021 : Himanshu. ready to fail, and even if you fail doesn’t matter. Get up and EV Manufacturer of the year : start doing what you think is the next best thing. Eventually, India on the Path to Complete Industry 4.0 Adoption success will be yours.” Automation & Robotics When probed about when the Indian Industry will ultimately adopt the Fourth Revolution,Himanshu thinks Future’s Holistic Techno Lords Autodesk : Make an impact Award 2021- that we first need to change the definition and Revealing his plans on scaling Jendamark India’s D&M understanding of what the Fourth Industrial revolution is operations and offerings in 2022 and beyond, Himanshu with respect to India. “Because if you go on Google and try says that they don’t want just to get bigger but better!! to learn about Industry 4.0, you might really get confused. Their thought process is scaling up in terms of not only Is it really for me? Is it going to help me? Is it worth it? numbers but scaling up in terms of value that they bring to Such questions will arise in your mind,” says Himanshu. their customers. Since it’s quite challenging to understand what does it Himanshu adds, “Definitely, we are looking at more lateral really means. As there is too much information and too little growth and not just vertical growth. Lateral growth in terms actually to define as how to adopt it. So, in his opinion, first, of our offering in our technologies means we have already there needs to be a modification in people's understanding ventured into software; we have now done a foray into of the Fourth Industrial Revolution. delivering Cobots. These we feel will bring our company ahead by virtue of having a one-stop solution for most of We Don’t want He believes, “The adoption in totality will actually take a the industry's needs.” lot of time, but I think the process has already started. In just to get bigger fact, the adoption, in my opinion, got fast-tracked with Himanshu further says that employees are Jendamark’s COVID, and it worked as a catalyst to push the industry biggest strength, and they will be working extensively but better. towards the first step of the fourth Industrial revolution, within their company with external partners and with the which is digital transformation.” universities to scale their skills. Himanshu insists, “It’s essential for us that we develop the skills of our employees The first simple step in digital transformation is moving so that they can create future innovative solutions.” from paper-based to digital processes. Use simple and essential digital transformation tools, and once that is done “In terms of offerings, we see ourselves bringing in new in parallel, the industry is moving towards the Fourth innovative solutions. Also, new functionalities and products Industry Revolution. Himanshu is quite confident that in the under our Odin Manufacturing Ecosystems. We will also next four-five years' the industry will see mass adoption of launch Odin Education to bring education to the Fourth Industrial Revolution, “But again once we define underprivileged children,” promises Himanshu. the right way of the Fourth Industry revolution as I said

Embracing the Developments andInnovations of the Modern Business Arena usiness is a skill-based profession that has undergone changes regularly. Every day is a new day rising with new challenges. Businessmen have been prominent B examples of resilience and passion. To meet the needs and adapt to the market changes and the interest in offering quality product offerings, businesses have evolved completely through formats, strategies, variety, communication, and availability. To sustain and rise in the changing market situations, business organizations have made phenomenal progress across industrial sectors. Let’s identify various developments that were made over a period. • Process Management Systems Post-world war, Japanese companies like SONY, Mitsubishi, Honda, Toyota, Suzuki, etc., made outstanding developments in industrial manufacturing processes by innovating their own ways. The TQM i.e., Total Quality Management technique developed by Toyota management made deep-rooted changes in their systems right from the basics. The process control system of Kanban helped in the systematic tagging of the material and streamlined the production process. The Six Sigma process used the scientific process of using statistics and data analysis to evaluate the process and reduce errors or defects. KAIZEN system is derived from KAI, meaning Continuous, and Zen stands for improvement. It implemented the basic Japanese principles of the five elements of teamwork, efforts for improvements, personal discipline, quality circles, and improved morale. The other system of LEAN manufacturing aims at increasing production efficiency by reducing the production cycles and reducing the number of response times from suppliers, associates, customers, etc. • Process Outsourcing to Industry Experts As businessmen focused on increasing the efficiency of the various departments, it became increasingly essential for developing core specialties in each function. Industry Fundamentals 16 | October 2022 | www.ciolookindia.com 17 | October 2022 | www.ciolookindia.com

As the efficiency of the process became a major need of the idea on the practical feasibility of the product. It has helped hour, researchers identified the solution of outsourcing the product researchers greatly in making progress at very entire function to specialists who can offer good-quality limited expenses. production. The basic functioning of the automobile industry is based on controlled outsourcing. The car • Blockchain technology manufacturers do just the assembly of the vehicle from all other parts customized and manufactured by various OEMs Modern blockchain technology has helped modern (Original Equipment Manufacturers). businesses in the process of data management. It securely stores, secures, and helps retrieve the data on demand using Outsourcing has percolated deeper in the industry domains secure linking of the blockchain code linkages. The of accounting and finance, sole selling in real estate, complexity of the structure in itself makes the entire process very secure and non-hackable. All the risks from • Leveraging IT Technologies unknown sources can be easily averted with blockchain technology. The advancements in the IT sector have transformed the business sectors dramatically. The work of many people • Artificial Intelligence (AI)/Machine Learning (ML) now got made within minutes. Sales and marketing which was a largely physical effort-oriented and involved huge The recent advancements in the technologies of AI have budgets and uncertainties now is being done in a smarter, helped business organizations in systematically recording more controlled, and massive scale. and analyzing the data and building valuable conclusions from customer data generation, selection, and search • Segment-specific Software Applications patterns. It goes further in providing suitable replies, information, and guidance in business communication. The customized software applications mapped the business processes and quantified them into measurable units. This AI applications in businesses have boosted efficiency at was easier to understand, record, map, analyze and various levels. The recent self-speaking auto-assisting tools customize the changes. The software has a simple format of of Alexa, Siri, and Google have helped people with quick recording the process details with respect to the sizes, information, guidance, and support to the senior citizen and quantities, calibrations, and specifications. The details of the physically challenged. the inventory, manpower, process, and delivery to the customer are properly recorded with the guiding checklists • Internet Of Things (IoT) and evaluating parameters. The software applications gave a realistic overview of the business, helping the This technological development has brought ‘superpowers’ entrepreneurs make the required decisions and to the common people. This technology connects all improvements. electronic devices to the smartphone or web applications giving the users to control it remotely and seamlessly. This • Web and Mobile Applications includes access control systems, operating air-conditioners, TV, audio systems, Refrigerators, and many more. This has Modern businesses are easily accessible and available to helped the unnecessary physical movement for controlling, customers who can easily search from the convenience of a thereby helping in reducing energy wastage and saving computer or a smartphone to browse, select, make large amounts through energy optimization. payments and purchase a variety of products. The developments in the e-commerce industry paved way for Progressive Value-based Future the modern business enterprises to showcase their products/services and connect with customers for the same. Business innovations have been guided by the needs of the The customers, too, got control in the buying process by process, customer demands, and the necessity for rising selecting from a good variety of price variables and making above the competition. Modern technology has finely satisfying purchases. accelerated businesses to a higher level helping them achieve their business objectives with better ROI and effort • 3D Printing optimization. The future looks bright and opens up newer opportunities for growth and development. The new technology of 3D printing offered a solid and versatile scope for business leaders in their efforts of - Kedar Borgaonkar innovating newer products. It gave them a real-time quick 18 | October 2022 | www.ciolookindia.com

As the efficiency of the process became a major need of the idea on the practical feasibility of the product. It has helped hour, researchers identified the solution of outsourcing the product researchers greatly in making progress at very entire function to specialists who can offer good-quality limited expenses. production. The basic functioning of the automobile industry is based on controlled outsourcing. The car • Blockchain technology manufacturers do just the assembly of the vehicle from all other parts customized and manufactured by various OEMs Modern blockchain technology has helped modern (Original Equipment Manufacturers). businesses in the process of data management. It securely stores, secures, and helps retrieve the data on demand using Outsourcing has percolated deeper in the industry domains secure linking of the blockchain code linkages. The of accounting and finance, sole selling in real estate, complexity of the structure in itself makes the entire process very secure and non-hackable. All the risks from • Leveraging IT Technologies unknown sources can be easily averted with blockchain technology. The advancements in the IT sector have transformed the business sectors dramatically. The work of many people • Artificial Intelligence (AI)/Machine Learning (ML) now got made within minutes. Sales and marketing which was a largely physical effort-oriented and involved huge The recent advancements in the technologies of AI have budgets and uncertainties now is being done in a smarter, helped business organizations in systematically recording more controlled, and massive scale. and analyzing the data and building valuable conclusions from customer data generation, selection, and search • Segment-specific Software Applications patterns. It goes further in providing suitable replies, information, and guidance in business communication. The customized software applications mapped the business processes and quantified them into measurable units. This AI applications in businesses have boosted efficiency at was easier to understand, record, map, analyze and various levels. The recent self-speaking auto-assisting tools customize the changes. The software has a simple format of of Alexa, Siri, and Google have helped people with quick recording the process details with respect to the sizes, information, guidance, and support to the senior citizen and quantities, calibrations, and specifications. The details of the physically challenged. the inventory, manpower, process, and delivery to the customer are properly recorded with the guiding checklists • Internet Of Things (IoT) and evaluating parameters. The software applications gave a realistic overview of the business, helping the This technological development has brought ‘superpowers’ entrepreneurs make the required decisions and to the common people. This technology connects all improvements. electronic devices to the smartphone or web applications giving the users to control it remotely and seamlessly. This • Web and Mobile Applications includes access control systems, operating air-conditioners, TV, audio systems, Refrigerators, and many more. This has Modern businesses are easily accessible and available to helped the unnecessary physical movement for controlling, I N D I A customers who can easily search from the convenience of a thereby helping in reducing energy wastage and saving computer or a smartphone to browse, select, make large amounts through energy optimization. payments and purchase a variety of products. The developments in the e-commerce industry paved way for Progressive Value-based Future the modern business enterprises to showcase their products/services and connect with customers for the same. Business innovations have been guided by the needs of the The customers, too, got control in the buying process by process, customer demands, and the necessity for rising selecting from a good variety of price variables and making above the competition. Modern technology has finely satisfying purchases. accelerated businesses to a higher level helping them achieve their business objectives with better ROI and effort • 3D Printing optimization. The future looks bright and opens up newer opportunities for growth and development. The new technology of 3D printing offered a solid and versatile scope for business leaders in their efforts of - Kedar Borgaonkar innovating newer products. It gave them a real-time quick 18 | October 2022 | www.ciolookindia.com

The Ingenious Industry 4.0 Companies to Watch ising competition, demanding client requirements, challenging production scenarios, and mounting R manufacturing expenditures have pressured manufacturing organizations to balance the topsy-turvy act. It is a matter of utmost importance for the management Our goal is to help our customers leaders to take up strong measures to speed up the drops in produc?on quality. ““ production with the required quality. be?er understand the needs of their customers, get insights into Modern business applications apply technology solutions in opera?onal metrics like produc?on Artificial Intelligence (AI), Machine Learning (ML), Blockchain technology, and Internet of Things (IoT) for efficiency and aggregate data to analyzing, monitoring, informing, updating, and supporting help their customers avoid failures the real-time data that helps in providing high-efficiency in Ketan Parekh the production schedules with optimum utilization of the while also be?er monitoring CEO and Founder resources and manpower. These latest applications have EroNkan Technologies helped in remote controlling, monitoring, and faster Pvt Ltd production cycles with high-quality output. EronKan Technologies Pvt Ltd is a prominent technology solution-providing company that has enhanced the business efficiency of numerous organizations through precise technological applications. on the Industrial Internet of Things market. Our company provides Industry 4.0 solutions to help manufacturing firms Headed by its CEO and Founder, Ketan Parekh, reduce their losses, improve their capacity utilization, and EroNkan’s Industrial IoT Platform works towards providing improve their product yields. world-class infrastructure that enables IoT technology to be applied across various industries and verticals. We use IoT technology to capture and intelligently present real-time data from machines, sensors, and third-party EroNkan provides the tools, technology, and consulting systems to create an integrated data lake for manufacturing vision to better understand the floor’s KPIs and give all companies. We are one of the leading IoT solution levels of management real-time insight into the machine providers in the FMCG market, which is where we have performance at the shop floor level. Some of the other real- created substantial value and subject matter expertise for time features can create tremendous value for awareness clients. and better performance on the shop floor while further enabling the existing workforce. Tell us more about EroNkan’sofferings and what aspects make it stand out in the cutthroat competition. In an interview with the CIOLOOK India team, Ketan Parekh provided detailed insights about his professional I think our proprietary IIoT platform, Plant-Works has journey and the challenges he faced and tackled while multiple products created on top of it that cater to sharing his valuable opinions on the industry and his vision companies in specific verticals. As the vertical industry for the future. changes, our solution also needs to be customized. We have done a great job creating certain software products focused Ketan, please brief our audience about EroNkan on driving positive value, digitization, and benefits for Technologies Pvt Ltd, its USPs, and how you are companies in that space. currently positioned as one of the best Product/Service/Solution Providers. Please brief us about your journey in the industry and how they have made EroNkan excel in its niche. EroNkan Technologies is a company that operates in the vastly growing and quickly developing Industry 4.0 space. Before becoming the CEO and one of the co-founders of While Industry 4.0 is an ocean that includes multiple types The Catalyst in Enhancing Opera?onal Processes EroNkan Technologies, I completed the AMP program from of technologies and new adoptions, we are mainly focused 21 | October 2022 | www.ciolookindia.com

IIT Bangalore and have garnered 25+ years of experience in COVID didn’t help with this entire issue. However, the managing different functions across large MNCs and tech productization of our solutions has help us standardize our companies. I have been actively involved in the industry 3.0 offerings and has made our life easier. space since its inception and have experience with enterprise software as well, which helps EroNkan What would be your advice to budding entrepreneurs tremendously as our platform is a fusion technology that who aspire to venture into your industry? brings the best of both worlds together. Industry 4.0 is an industry where technology adoption is Being an experienced leader, share your opinion on how always a gradual process, and this is the technology of the the adoption of modern technologies like AI and ML is next 20-25 years. Be patient, focus on having strong impacting the Product/Service/Solution space and how technology and solutions and most importantly, focus on is EroNkan adapting to the change? solving actual client problems. AI/ML are becoming increasingly important in the new How do you envision scaling EroNkan’s operations and technology adoption space as this is extremely crucial in offerings in 2022 and beyond? preventing losses or issues on the shop floor before they occur. Even our company has had to leverage this technol- Our company is now in the scale up stage, where we need ogy to drive even more value on top of our superior data to capitalize on the created products in the FMCG space aggregation and strong manufacturing analytics platforms. and penetrate deeper into the space. We aim to triple our revenues and growth possibilities in the coming years as we Considering the current scenario, what initial challenges leverage our advanced technology and create solutions to did you face and what are the challenges now and how venture into new industries. you are overcoming them? One of the biggest challenges we have faced is the speed of technology adoption across companies of different sizes. There was no fixed formula to which companies moved quickly in that space and which didn’t, and this led to our sales cycles becoming slightly longer than expected – and 22 | October 2022 | www.ciolookindia.com

IndustryApps Digitalize Your Enterprise 4.0 Your Way he fourth wave of industrialization is astoundingly digital. With smart robots, machines, devices, and Sandeep shares, “We are a global organization of T equipment, the future is paving the way for smart passionate industry veterans, headquartered in Singapore. business processes, manufacturing and factories. In fact, Our mission is to democratize and accelerate the adoption digitalization has made sure that human intelligence gets of Industry 4.0 standards, tools and processes.” profoundly challenged by Artificial Intelligence (AI) and learned Machines. According to Sandeep, Industrial Digitalization is a unique skill. It requires a broad array of knowledge across However, almost all industries, sectors, and organisations Operational technology and Information technology. Most globally find it immensely challenging to digitalize their importantly, it requires hands-on experience in running enterprises comprehensively. The primary problem lies in projects in Factories. Successfully transforming a factory is the traditional close-looped approach of knowledge sharing, not about fancy AI, IoT, or AR/VR programs. They require innovation development, and practical applications or Apps, much grit and resilience as it is ultimately not about which makes it harder for entrepreneurial firms without technology but people. much dough to go for IT: the digitalization drive. This is where democratizing the Industry 4.0 ecosystem by open During his time in this business, Sandeep digitalized 110 standards is imperative. factories worldwide across 23 countries in Latin and North America, Europe, Asia, Turkey, India, and China, to name a Thanks to IndustryApps Pte Ltd, businesses do not have few. Sandeep informs, “I have not only helped companies in to worry anymore. Because IndustryApps helps you established markets but companies from emerging and digitalize your business, enterprise, and factories, in your developing markets as well. At IndustryApps, we are proud own way, at your own pace, and to your own requirements. to have been named one of the Light House sites under the World Economic Forum and were awarded the At IndustryApps online store, you can choose from the best leading Industry 4.0 site in China, Malaysia, and Indonesia globally proven apps, curated and tested by industry experts by the respective countries’ Industrial Ministries.” or talk to one of their industry experts about how you can work together to give you what you need. Built on industry Further, Sandeep believes in democratizing Digitalization. standards, you can set up your digital twin, secure and Larger companies enjoy the luxury of large IT/OT budgets, risk-free. This way, you have more choice, no silos, greater Expert groups and expensive consultants who guide and security, and more flexibility with IndustryApps guaranteed drive the strategy. There are more than 20 million Small and Autonomy, Security, Flexibility, and Interoperability. Mid-scale companies worldwide who equally need to be part of this journey. The value of digitalization does not Moreover, under the visionary leadership of Sandeep come from lighthouses. They come when the manufacturing Sandeep Sreekumar Sreekumar, the Co-founder, IndustryApps has the best industry operates as part of an integrated digital ecosystem. Co-founder range of Industry 4.0 apps offering secure, cost-effective, “This dream is what I carry on with IndustryApps,” says Industry Apps Pte Ltd innovative solutions in a simple, subscription-based, plug- Sandeep. and-play model. 24 | October 2022 | www.ciolookindia.com 25 | October 2022 | www.ciolookindia.com

The Ingenious Industry 4.0 Companies To Watch data. With subscription-based solutions, challenges I feel that some view AI and ML as the answer to every regarding licensing, upgrades, and support can be avoided. single challenge. For us, it is a means to an end. Our goal is to add value for the customer. If the customer is best served IndustryApps Through our platform, vendors can, almost overnight, move with an AI/ML approach, we will go down that road; if not, has the best range from a regional supplier to a global one. Vendors can do so we will deliver a different solution to our customer. That is of Industry 4.0 apps with minimal risk as the costs for sales, marketing, and our strategy in a nutshell. offering secure, local language support are significantly reduced. Also gone are the headaches of high-availability hosting, including Considering the current scenario, what initial challenges cost-effective, some compliance headaches which can come with that did you face and what are the challenges now, and how innovative solutions (e.g., data protection regulations in unfamiliar markets). On are you overcoming them? in a simple, top of that, a vendor’s solution instantly becomes more valuable the moment it goes on our platform as it comes There are many challenges when it comes to digitalization. subscription-based, with hundreds (over 300 at the time of this interview, and If I had to pick one that affects both our work as well as the plug-and-play model. the number is constantly growing) of connectors to existing customer’s, I would say it is viewing the subject as chiefly customer systems (ERPs, PLCs, etc.). an IT issue. This has been a challenge in the beginning and is a challenge today. For us, less so than it is for the Needless to point out, this is also a huge benefit for customer. Of course, you cannot achieve end-to-end manufacturers. They can connect all their existing systems digitalization without the help of a dedicated IT team. to our platform through those connectors and get access to a Sandeep spoke in an interview with CIOLook India, thoroughly curated list of enterprise-grade solutions to help First and foremost, though, it is a business challenge, and elaborating more on how through IndustryApps, they are them overcome the challenges they face. the projects’ goals should be based on input from the people democratizing Digitalization and increasing its scope and who will actually work with the solution you wish to roll reach across the globe. The highlights of that mind-boggling Being an experienced leader, share your opinion on how out on the shop floor. We overcome this challenge by, from interview are given herein. adopting modern technologies like AI and ML impacts the first day of a project, working with our customers to the Product/Service/Solution space and how your make sure that operations and shop floor people are heard Sir, please brief our audience about IndustryApps, its company is adapting to the change. and that their input drives the project so that the customer USPs, and how you are currently positioned as one of receives an outcome that adds value to his business instead the best Product/Service/Solution Providers. While some industrial solution providers seem to struggle of adding just one more IT system to his landscape. How do you envision scaling IndustryApps’ operations with adapting to this change, we fully embrace the potential and offerings in the future? IndustryApps is the world’s first ecosystem and platform of AI and ML. One of the very first partnerships we entered What would be your advice to budding entrepreneurs with an open marketplace for industrial solutions. With our a few years ago was one with Flutura. AI/ML is a core who aspire to venture into your industry? We aim to become the standard platform for digitalising plug-and-play ecosystem, industrial companies can component of our vision for the future. factories, the prime selection for customers, and a quick- digitalize their operations in a cost-effective, standardized, Whether you do it with IndustryApps, someone else, or on and-easy entry point to technology adaption. We want to be secure, and risk-free way. However, we always maintain sound judgement in the sense your own: Industrial digitalization has become a must. the frontrunners that pave the way for industry 4.0. that not every problem statement is a good fit for this Companies that do not see this will not survive the next Our goal is to onboard leading technology solutions from Tell us more about IndustryApps’ offerings and what toolset. Again, we are fully convinced of the enormous decade. But digitalization just for the sake of, say, going all around the world and to establish a presence in every aspects make it stand out in the cutthroat competition. potential offered by this new technology, but for us, it is paperless is not enough. industrial nation. part of our toolbox and not the solution itself. The biggest challenges of adopting technology in the The approach, the “how” of digitalization, and how industry are costs and complexity. Industrial solutions are operations and factories are digitalised is equally important. monolithic in nature, with limited flexibility for the The classic approach is based on lock-in agreements and customer. Most products resulted in lock-in conditions with proprietary technologies. high overhead costs for upgrades, maintenance, and support. I strongly believe that this is not a workable approach going forward. Digitalization must be based on open IndustryApps breaks up this entire model by creating a standards. Only with open standards will businesses keep smart factory environment for companies to plug-and-play their flexibility. Only non-proprietary standards will ensure modular capabilities in their factories. By using open businesses maintain ownership over their data. standards, the accumulated data is centralized and structured, enabling companies to subscribe and unsubscribe to solutions without losing control over their 26 | October 2022 | www.ciolookindia.com 27 | October 2022 | www.ciolookindia.com

Expanding Horizons usiness organizations in the modern age must adopt the process to Leveraging balance the business dynamics regardless of the external influencing B factors. Certain objectives will remain of core importance that, includes minimizing expenses, increasing productivity, optimizing resources, enhancing the business potential, and rising towards the business objectives. Emerging Technologies to In doing so, it becomes very necessary for business enterprises to adopt modern technologies to stay abreast in the competitive market scenario. The technologies have transformed businesses completely in the way they operate, narrowing down into the process intricacies and rapidly increasing the efficiency of the business system. Enhance Business • Autonomic Systems Operations in The new-age self-operating autonomic software systems are empowered with the capabilities to observe the surrounding, learn and adjust their algorithms quickly for maximizing the performance in complex ecosystems. ndustry 4.0 28 | October 2022 | www.ciolookindia.com 29 | October 2022 | www.ciolookindia.com

It supports new scenarios and guidelines, enhancing • Big Data and Analytics performance and protecting against various threats without the requirement of manual involvement. The features of Business operations at all levels generate data daily which carrying out various tasks that are typical-repetitive-dull gets accumulated to become an important resource for relieve the teams to focus on various other important high- business sustenance, developments, innovations, and value crucial ones. The computing environment is so forecasting. The new technology of Big Data Analytics uses created that it can manage itself and seamlessly adjust to the advanced computing capabilities that stream the data into changes regarding business requirements. precise actionable insights that can drive the decision- making for business leaders. The data sources include • Cloud-native Platforms information from lighting and refrigeration systems, IoT sensors from different shop floor locations, and, sales and The cloud-based platforms powered by assistive marketing functions. technologies enable organizations in creating new business architectures that are robust, flexible, agile, adaptable, and • Simulation Technology resilient in adapting to support the changes in digital upgradation. According to a recent study, approximately This modern technique is also known as a digital twin. It 53% of the current software applications are based on cloud creates a 3D representation of a machine or any real-world platforms for the advantages of safety, security, objects that include physical assets, operational systems, convenience, feasibility, and process economy too. The and various structures within the manufacturing facility. cloud-native technologies are used in application The technology has inbuilt IoT sensors that observe all the performance interfaces, software-defined infrastructure, machinery in a virtual format. It maps all the assets, status, microservices, and software containers. performance, and maintenance requirements much before its schedule. This has a deeper reach inside the big • Privacy-enhancing Computation machining systems where it’s practically not feasible and safe for the technicians to enter and check the status. This specific methodology aims to protect personal data in The simulation technology enables industry leaders to unpredictable contexts as it employs privacy-protection predict maintenance tasks and ascertain suitable times for protocols to extract value from the data while also meeting regulatory obligations. The applications use indirect use of better equipment utilization in avoiding unpredictable overlapping technologies that route the data circles in bottleneck situations. The aspect of organizing and complex structures. A similar process is implemented in the conducting employee training can be feasible with the blockchain technologies that have proven to be effective in digital twin technology as it gives complete, realistic data management in a secure, stable, and yet easily information of the machine in its working condition without accessible operating structure. spending any extra energy, time, effort and money. • IoT and Wearables Enhancing Progressive Roadmap The modern advancements in the Internet Of Things (IoT) As industrial business enterprises gear up for a challenging have brought all the major electrical appliances in easy scenario, they need to equip themselves with timeless and connectivity from the convenience of the user’s computer robust work systems that will condition their business and even a smartphone. It is remotely possible to operate, infrastructure towards a strong and shock-proof thereby saving on energy costs and reducing the physical functioning. The right application of the technologies have presence for operating tasks. The high-end technology strengthened the industrial manufacturers towards a wearables help doctors in monitoring the medical condition productive, controlled and self-operating ecosystem. of the patients and make an accurate diagnosis based on the consistent readings obtained from the wearables. These - Kedar Borgaonkar minimize the need for nurses or medical assistants in the monitoring process. The manufacturing sector is greatly benefited by its specific applications, thereby ensuring the safety of the operators, and tracing and tracking machine performance easily. 30 | October 2022 | www.ciolookindia.com

The Ingenious Industry 4.0 Companies To Watch Mechskillz (MSES)'s team is designed to meet the growing needs of all its customers, where the skillful workforce will render their best performance at clients' doorstep. The workstations can also avail of the corporate tie-up plan. Mechskillz Currently, they serve residential complexes, Hotels, hospitals, Colleges, schools, Restaurants, Manufacturing companies and IT and ITES Companies. Under the coherent guidance of a premium advisory board ofMechskillz - the core team is equipped with highly experienced and qualified professionals from IIT- revention might be better than cure, but prediction (AMC) providing company. According to Mr DebrajJana, Kharagpur, BESU-Shibpur, and ICFAI-Hyderabad. Their always trumps prevention. Because prevention Head of IoT presently, common issues faced by clients are Advisory Board comprises Alumni of IIM-Calcutta, P solves present problems, while prediction enables us Ÿ Nonuniformity of pricing in similar products, Entrepreneurs and Chief Engineers from CESC-Kolkata. to solve future problems. That is indeed simulated Ÿ Outdated technology which doesn't give any predictive smartness–Artificial Intelligence (AI) transforming maintenance, Intelligent Solutions for Severe Issues traditional preventive solutions into futuristic predictive Ÿ Unstipulated TAT for service delivery, innovations. Ÿ Untrained and non-standardized technical service, and If you don't clean and maintain the system, its performance Elaborating on the brand Mechskillz (MSES)'s offerings, Ÿ Multi-asset, multi-brand, multi-vendor will start to slip and eventually, the entire system will fail. Mr Partha Ghosh, AVP, Sales and Marketing, says that their The digitally integrated machines, learning continuously to This will force you to spend money on heating system Quality Maintenance solution, Standardization of service evolve in real-time in the close-knit ecosystem of This is where Mechskillz (MSES) differentiates itself by replacement. Regular maintenance ensures the HVAC category and Fixed-TAT-based resolution would be the key seamlessly connected Internet of Things (IoT), are offering a Single Roof Solution by first identifying potential delivers consistent performance and lasts after a long time. which makes them stand as winners irrespective of any revolutionizing every realm–from industry, corporates, and problems in connected devices, triaging problems, getting competitive situation. “Every year, Corporate loses around enterprises to personal and professional devices, gadgets, needed parts, dispatching field service technicians, and Smart Electrical AMC: Mechskillz (MSES) provides 20% of their work Productivity due to low maintenance of equipment management to asset maintenance. That is the finally wrapping up by delivering prescriptive maintenance. Smart, comprehensive Annual Maintenance Contract their Operating Assets. Apart from work loss, sometimes cyber cleverness of Mechskillz (MSES)–offering you the Mr Ibrahim says, “So a client would depend on us through solutions/Electrical AMC solutions, which include they also face serious mishap and fatal accident,” informs smartest AMC solution for your operating assets. a single window system to address multiple support systems Thermography, LT Panel, Transformer, Substation and Mr Ibrahim. The firm provides Smart AMC for operational on a Pan-India basis.” Distribution Box over a period of time (Annually, Half Assets like HVAC, electrical, plumbing, CCTV, elevators, Or, in the words of Mr SA Ibrahim, “We are India's yearly, Quarterly, Monthly basis) to corporate companies, IT Hardware, Software, etc., through the Mechskillz leading E2E (End-to-End) Smart AMC providing One of the senior officials adds, “IoT-based solution would IT/BT sectors, Medical facilities, multi-storied building, (MSES) apps platform. company.” be the most highlighted and predominant features we have Luxury Apartments, Shopping malls, Multiplex etc. Mrs S Akhtar and Mr SA Ibrahim, both Directors, started added in our USP.” The positioning and ranking as a Smart HVAC AMC: Like any other installation, the HVAC their journey in 2016 with great aspirations of making service provider depend entirely on the client satisfaction Smart Elevator AMC: Mechskillz (MSES)'s smart system requires regular maintenance and care. Mechskillz (MSES) a countable player in the industry. index and parameters. Which the entire team of MSES maintenance solutions include cutting-edge technology Their hard work paid off with the current portfolio of clients always think is a better yardstick to assess the positioning systems that maintain passenger security at the highest level like Flipkart, House of Johnson, Bluedart, Senco Gold, internally and externally. and re-activate our elevators in the shortest possible time in Decathlon, Apeejay, Godrej and many more such clients. cases of malfunction. They instantly notify building authorities and our technical service teams of the troubles in Mrs Akhtar shares, “We believe enduring success can only the building flow. “Thanks to our smart solutions, be built on a foundation of responsible business practices, passengers are also saved from the stress of being stuck in and that everyone gains by adopting the values of RISE the elevator during electric cut-outs,” says Mrs Akhtar. (Respect, Integrity, Service and Excellence).” Smart IT Hardware AMC: As per the IoT of Mechskillz, Mechskillz (MSES) is one umbrella to cater Repair, one realizes the value of an AMC (Annual Maintenance Maintenance and Project work on FMCD Segment (Fast Contract) only when one faces a computer emergency. With Moving Consumer Durables), like AC, Electrical, Fire Mechskillz (MSES), you can find instant and cheap Systems, DG Set, IoT based solutions paving the way for… solutions to computer emergencies like hard drive crashes, viruses, monitors on the blink, power fluctuations, and lots Fostering Industry 4.0 Revolution more. Pay for an annual AMC on your computer and get peace of mind. Mechskillz (MSES) is India's leading managed marketplace for B2B IoT-based Smart Annual Maintenance contract 32 | October 2022 | www.ciolookindia.com 33 | October 2022 | www.ciolookindia.com

As it will be an entirely AI-based phenomenon, the resources and capital infusion will be the key to industry We are India's leading growth. “Those who are ready and willing to invest and E2E (End-to-End) wait patiently while keeping innovating will ultimately Smart AMC providing reap the benefits,” he mentions. company. An Inclusive 360-Degree Satisfaction Matrix On envisioning scaling Mechskillz (MSES)'s operations and offerings in the future, Mrs Akhtar reveals that since Smart Fire System and CCTV AMC: Mechskillz Industry 4.0 Revolution is upon us, they will be focusing (MSES) is betrothed in providing Fire Extinguishers, on AI-based methodology. They are creating a new IoT CCTV, Fire Sprinkler, Fire Hydrant and Bio-metric system generation based on IR 4.0 revolution. Along Attendance system Maintenance Services to its patrons. with output-driven systems, predictive maintenance “Our experts have affluent industry skills and solutions with micro and macro-overviews of the system acquaintance of this area. Our experts always work with will be provided. full devotion to render this service within the prearranged time period,” says the service zonal head. This will bring utmost transparency on the client and service provider sides amidst the cutthroat competition. Optimum Predictive Maintenance “We will launch the proposed offerings inclusive in Dubai and Dhaka. Through the awareness program According to Mr Ibrahim, in the recent trends of across the industries to minimize maintenance cost with a changing scenarios of the maintenance industry, there 360-degree satisfaction matrix, we will lead the future,” will be more focus on predictive maintenance rather than concludes Mr Ibrahim. preventive maintenance, which is profoundly captured from AI-based methodology, which eventually optimize Exhibiting Excellence the service solution impacting maintenance categorically. “We highly appreciate with Mechskillz's timely AC PPM Beating the Challenges and Repairing Services. We are very much satisfied with the services offered.” When asked about the challenges they faced, Mrs Akhtar says that initially, the challenges were in terms of - Akshay Ingle – Maintenance Head – HO (Mumbai) - standard service quality with a balanced pricing method Prism Johnson Limited. for providing maintenance solutions either in the form of comprehensive maintenance or call maintenance or any “Mechskillz is really fantastic to serve for Repair, project work. Maintenance and Installation work for FMCD.” Partha Ghosh -AVP, Sales and Marketing, says, - Mr Abhishek Sarkar, Maintenance Manager of Sasta “Because, in a competitive scenario, pricing would be Sundar Health buddy. pivotal beforehand the service quality is tested; thus, it would take some time to build the confidence level at the “Mechskillz has been serving all due and customized client end.” services as and when required based on the situational aspects. The Service Team always connect and involve Tech-Infused Wisdom themselves with the magnitude of the situation to resolve the problem.” In his advice to budding entrepreneurs who aspire to venture into this niche, Mr Ibrahim says that it is the - Mr Tanmoy Mukherjee – Facility Management – industry where in the next three years, more infusion and Technical – Flipkart requirement of technical resources and more capital will be needed. 34 | October 2022 | www.ciolookindia.com

Business Strategy Bus ness is a clear set of Plans, Actions and Goals

The Ingenious Industry 4.0 Companies To Watch