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Six Sigma certification is indeed a great milestone in your career. The<br>certification acts like a ticket to a management level job. Besides that, Six<br>Sigma process is required in any quality-oriented job. So, if you are aiming<br>to climb the management ladder, Six Sigma certification is a must. Six<br>Sigma is a set of tools and techniques designed to improve quality
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Howusefulis SixSigmaCertification inacustomersupportrole?
SixSigmacertificationisindeedagreatmilestoneinyourcareer.The certificationactslikeatickettoamanagementleveljob.Besidesthat,Six Sigmaprocessisrequiredinanyquality-orientedjob.So,ifyouareaiming to climb the management ladder, Six Sigma certification is a must. Six Sigmaisasetoftoolsandtechniquesdesignedtoimprovequality. Itaimstoreducedefectsanderrors,improveproductivityandcutcosts.Six Sigma is not just a certification; it is a way of thinking. It is an effort to be moreeffectiveandefficient.ASixSigmastarterkitisacombinationoftools and techniques which aims to reduce waste and errors in the processes and systems. This can then be deployed to various kinds of work: manufacturing,IT,Healthcare,Retailetc.
ASixSigmastarterkitcanbeusedinanyindustryasitisnotrestrictedtoASixSigmastarterkitcanbeusedinanyindustryasitisnotrestrictedto manufacturing like some imagine. Certification is not necessary for someonetounderstandSixSigmaanddoesnothavetohaveSixSigma certificationtoapplyit.Howevercertificationdoesaddcredibilityandisa goodwaytoshowthatyouareseriousaboutthediscipline. HowisaSixSigmaCertification BeneficialinCareerGrowth? SixSigmacertificationisrecognizedbyleadingorganizationsaroundthe world and is a measure of the level of quality and process capability to provideahighlevelofcustomersatisfaction.ASix Sigmablackbeltisthe highestlevelofcertification.
TheSix Sigmaapproachisbuiltonthepremisethattheorganizationknows besthowtosolveitscustomers'problems,sotheprocessofimprovement shouldbegeneratedfromwithinthecompany. Six Sigma's value lies in the commitment of the organization to make continuous improvement a part of its business strategy. The certification thatapersonreceivesaftercompletionoftheproject,inessence,provides an indication of the skill sets that individual possesses, and is a valuable assettotheindividualinhiscareer. He is much more valuable to the company that he works for. Many top companies offer big paychecks to those employees who have received thiscertification,andtherefore,itisinone'sbestintereststocompletethe projectandgetcertified.
v ImprovingHelpDeskFunctionsbyUsing LeanSixSigma ALeanSixSigmaapproachtohelpdeskfunctionsisagreatwaytoachieve processimprovementsandincreasecustomersatisfaction.LeanSixSigma is an approach of reducing defects in an organization by bringing order anddisciplineinprocesses. ThemainbenefitofLeanSixSigmaisthatithelpstheorganizationfocuson themostimportantpartoftheirjobandletthemdevotefocusonthecore part. The help desk functions as an important component of many companies.
It serves as a customer support system, assisting customers with difficultiesorissuestheyhave.Thesecustomerassistancedemandsare usually referred to as service requests. The help desk helps to increase customersatisfactionandloyaltybyprovidingassistance.Italsohelpsto reduce costs by providing assistance to those customers who require service and support. Lean Six Sigma is the application of Lean principles and Six Sigma's quality improvement methodology in order to eliminate waste from business processes and products. Using Lean Six Sigma to improve customer service has a direct impact on the customer. The impact can be seen in the reduction of service request costs as well as increasedcustomersatisfaction. MindCypresswillhelpyouwiththetraining. CONTACTUSTODAY!
