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Every Salesforce user is aware of the fact that Salesforce doesnu2019t provide any default messaging capability. So, Salesforce SMS API makes it feasible for Salesforce users to integrate SMS into CRM to send and receive messages.<br>
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360 SMS Everything you need to know about Salesforce SMS API Powered by 360 Degree Cloud Technologies Scale Texting in Minutes| Reduce Turnaround Time CEO Siddharth Sehgal
What is the significance of Salesforce SMS API? Every Salesforce user is aware of the fact that Salesforce doesn’t provide any default messaging capability. So, Salesforce SMS API makes it feasible for Salesforce users to integrate SMS into CRM to send and receive messages.
Which channels to expect from the best Salesforce SMS API service?
Different Channels to expect from the best Salesforce SMS API service provider WhatsApp WhatsApp messaging in Salesforce helps to interact with audiences where they are. Also, users can use WhatsApp live chat for Salesforce to improve support services.. MMS MMS Salesforce to strengthen your text messages by adding a visual appeal like images, audios, etc. SMS SMS Salesforce for connecting with audiences at scale for marketing, advertising, follows-ups, and much more. FB Messenger FB Messenger helps to connect with Facebook lovers over their preferred channel and increases the audience base.. Viber Viber helps to target Eastern Europe and Asian audiences and enables users to send customized keyboards. WeChat WeChat to increase audience base and win the trust of the Chinese audience by connecting them through their most popular messaging platform.. Voicemail Voicemails allow you to add a human touch to your interactions without being dependent on calls and cut back on typing work. . CTI CTI, along with SMS, helps manage call operations effectively and improve customer experience by sending relevant information while on call.
Must-have capabilities to look for in a Salesforce SMS API No-code Automation No-code automation eliminates the need for developer’s assistance and allows you to design your own Chatbot, Surveys, etc., based on specific use-case. Text Scheduling SMS scheduling capabilities help you to schedule messages to go out at a specific date and time and reduce manual intervention while sending each message. Scalability Look for an SMS API that supports scalable interaction in no time and allows you o connect with millions without any governor limit on audience size.
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