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Must-Have Features of the Best Salesforce SMS Marketing App<br><br>Salesforce 360smsapp is the worldu2019s #1 CRM platform that lets an organization perform and manage all their sales, marketing, and service operations from anywhere and keep their customers happy.
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360 SMS Must-Have Features of the Best Salesforce SMS Marketing App CEO Siddharth Sehgal
Bulk Texting People can market their business offerings to millions in one go and connect with audiences at scale. This makes 360 SMS a perfect and scalable Salesforce SMS marketing app.
2. Drip Campaigns People can schedule a series of text messages at different intervals overdifferent channels to run multi-channel drip campaigns and can send emails if required.
3. Link Tracking For more drill-down reports and attributes, you can send auto-shortened URLs and gauge people’s intent through click-throughs. Also, you can track the source of traffic using UTM parameters.
4. Decision Trees You can configure Surveys, Questionnaires, and chatbots on your own using no-code and simplify data capturing for informed business decisions.
5. CTI Apart from being a Salesforce texting app, the app also supports advanced calling capabilities to reinforce marketing over calls and manage them better.
6. Sender ID management The app allows you to be consistent with the sender ID every time you send a text to any customer, which helps to instill trust in customers and maximize responses.
7. Automated texting You can automate text messages with simple point-and-click without coding knowledge, which eliminates your dependency on experts.
8. Multiple Channel This Salesforce SMS Marketing app provides you with 11 pre-integrated channels for marketing and business communications, which prevent you from separate Salesforce integration for different channels.
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