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Shift-left your focus to migrating your digital offerings

Technology support providers and in-house IT teams require a collaborative service model that includes both technology and the human component to thrive in a digital environment. &quot;Shifting Left&quot; solves these needs by bringing knowledge closer to clients through software delivery strategies.<br>Read more: https://www.cigniti.com/blog/shift-left-migrating-digital-offerings/

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Shift-left your focus to migrating your digital offerings

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  1. Shift-left your focus to migrating your digital offerings

  2. Shift-left your focus to migrating your digital offerings Technology support providers and in-house IT teams require a collaborative service model that includes both technology and the human component to thrive in a digital environment. “Shifting Left” solves these needs by bringing knowledge closer to clients through software delivery strategies. As firms turn to technology as a key conduit for satisfying customer expectations – without losing the personal touch – implementing this transformative approach will become vital. Shifting Left strives to improve the customer experience by blending the accuracy and productivity of innovation with the intelligence of human knowledge and the warmth and customization of great customer care to find solutions or complete tasks with the maximum possible customer satisfaction. This innovative method positions technology support providers to better fulfil the needs of new customers. Shifting Left aims to break down organizational silos, allowing suppliers and customers to solve problems and manage issues more rapidly and cost efficiently, resulting in value co-creation. Digital transformation is disrupting technology support services: help desks have been replaced by automated response systems, chatbots have replaced call centers, and software is now utilized to evaluate businesses rather than just as a system of record. As digitalization progresses, businesses risk losing touch with their customers physically.

  3. Shift-left your focus to migrating your digital offerings The goal of software quality assurance (QA) is to achieve quality at every stage of the software lifecycle. Testing methods must develop as firms become more digital. A well-rounded product benefits from more testing, earlier testing, and broader testing. Even if it sells a tangible product, any company that wants to remain must consider the digital impression and connection it makes with its customers. Organizations have reimagined their business structures and consumer strategies as a result of the shift to digital-first. Traditional QA methods and infrastructure must be completely overhauled as part of a successful digital transformation strategy. Cigniti’sDigital Assurance & Testing solutions handle the many facets of digital transformation while maintaining agility and customer centricity at their core. We test your complete digital value chain, including digital marketing, web portals, web content, digital assets, web analytics, and the full digital ecosystem, which includes cloud, mobility, big data, and connected devices. Need help? Get in touch with our experienced team of digital assurance and testing experts for a smooth digital transformation. Read more:https://www.cigniti.com/blog/shift-left-migrating-digital-offerings/

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