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Driven by a new generation of consumers, data, automation, and Artificial Intelligence (AI), a u2018digital firstu2019 earnestness is sweeping across the insurance ecosystem. Robotic Process Automation (RPA) is proving to be an imperative step in this transition.<br>Download now: https://www.cigniti.com/resource/white-papers/digital-rpa-in-insurance/
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The Digital impact of RPA in the Insurance sector Abstract Driven by a new generation of consumers, data, automation, and Artificial Intelligence (AI), a ‘digital first’ earnestness is sweeping across the insurance ecosystem. The USD 5 Trillion global insurance market is amid a game-changing course correction that will re-define ‘business as usual’. Robotic Process Automation (RPA) is proving to be an imperative step in this transition. This whitepaper delves on how RPA can help the Insurance industry grow the digital way. Implementing RPA has a strong impact on multiple segments of the Insurance sector such as Life, Property & Casualty (P&C), Auto, Business, Marine, Home, Agri, Travel, Re-Insurance and more. This paper showcases multiple use cases of RPA across the segments, gleaned from the most credible research reports and conversations with global Insurance CXOs. Disruption & Digitalization of the Insurance Industry – a COVID-19 aftermath Insurance, a relatively stable industry, was first shaken by Insurtech, and then hit badly due to the COVID-19 pandemic. The former facilitated a technological shift that has helped the global market to deal with the negative effects of the latter. Even though Insurtech was not as widely accepted in the industry before, it will be a crucial aspect of the insurance sector’s recovery plan from this global crisis. To drive digital transformation, Insurance leaders need the right digital platforms, a technical foundation for the future, and an enterprise-wide agile way of working. Technology trends like Machine Learning, AI, RPA, and advanced data analysis are propelling major changes in the business models to help every player in the global Insurance industry.
The Digital impact of RPA in the Insurance sector Use cases of RPA in Insurance Task automation via integration - Extracting data from one application and making it available in another where no back-end integration or API is available. Enabling citizen developers - Empowering citizen developers to build automation scripts using low-code intuitive interfaces, guided navigations, and easy generation of workflow design. Administration and process life cycle management - Reinforces governance of automation across all use cases including segregation of duties, data access and security controls, as well as administration of the environment. Augmenting knowledge workers - Enhancing the ability of knowledge workers to get work done, typically saving them effort by extracting needed information to better serve customers Read Full White Paper at: https://www.cigniti.com/resource/white-papers/digital-rpa-in-insurance