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Incorrect hosting setup is the main reason why the QuickBooks error H505 occurs. To resolve this issue, you need to review hosting settings on your workstation and run the QuickBooks File Doctor Tool from the QuickBooks Tool Hub. To know the solutions in detail, you can follow the steps provided in this article, or you can get assistance from our team of experts by dialing 1.855.738.2784.
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QuickBooks error H505 – How Do You Fix it All online applications require a good network connection for proper functioning. The same implies to QuickBooks. Issues with the network while switching QuickBooks from single-user mode to multi-user mode result in issues like QuickBooks error H505. The error pops up on the screen with a message that reads, “This company file is on another computer, and QuickBooks needs some help connecting.” The error takes place when something restricts QuickBooks from accessing file over the server. Let us understand other reasons behind the error in the blog below and effective solutions to fix it. If you got stuck with QuickBooks error H505 and looking for a perfect solution to fix it, give a call on our toll-free number 1.855.738.2784 to get direct consultation from the QuickBooks technical support team
What causes QuickBooks multi-user error H505? There are multiple factors that lead to error h505 in QuickBooks. Have a quick look at a few of them listed below: Presence of corrupted Network Data and Transaction Log files of QuickBooks. Incorrect hosting set up on the server computer and the workstation. Restrictive Firewall settings stops QuickBooks from accessing the server.
Advanced Troubleshooting Methods to Deal with QuickBooks Multi-User error H505Method 1. Reset hosting settings on the server computer and the workstation Go to any of your workstations getting QuickBooks error message h505 and open QuickBooks. Instead of opening the QuickBooks company file, go to the File menu and choose Utilities. If you see the Stop Hosting Multi-User Access option under Utilities, select it. Don’t click the Host Multi-User Access option. Follow the same steps to check hosting on all workstations and then go to your server computer. Start QuickBooks on your server computer, select the File menu and choose Utilities. Select the Host Multi-User Access option. If you see Stop Hosting Multi-User Access option under Utilities, don’t click it.
Method 2. Test connectivity between the server computer and the workstation Ping your server from the workstation getting error h505. To do that, you need to enable Network Discovery on the server computer and the workstation. Here’s how. Click the Start menu on the server computer and the workstation, type Network in the search, then open Network and Sharing Center. There, choose Change advanced sharing settings, go to the Network Discovery and File and Printer sharing sections to ensure Turn on network discovery is selected. Next, get your server name. For this, open Run window on the server computer and type CMD. Tap Enter, type ipconfig in the CMD window and press the Enter key. Find and note down the Host Name given at the right of the Windows IP Configuration section. Move to your workstation, open Run window and type CMD. In the CMD window, input ‘ping[server name] and press Enter. Follow the same steps to check the connectivity of all workstations with the server.
We hope the resolutions discussed in the blog above will help you fix QuickBooks error H505 without any hassles. If you are confused or feel stuck at any part of the troubleshooting, feel free to connect with the certified QuickBooks expert’s team by dialing 1.855.738.2784.