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Outsourcing IBM AS400 Support & Services

Some companies that rely on IBM iSeries services have a clear vision of operating without it as more of these companies turn to outsourcing their iSeries operations. But it is crucial to understand why outsourcing is an attractive solution.<br>

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Outsourcing IBM AS400 Support & Services

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  1. Reasons Why Businesses Have Started Outsourcing IBM AS400 Support & Services? The primary role of companies using iSeries is to manage their operations, and many sources have constantly highlighted the same. According to the latest IBMi Strategy and Roadmap, more than 150,000 companies worldwide use the IBM iSeries platform. Some companies that rely on IBM iSeries services have a clear vision of operating without it as more of these companies turn to outsourcing their iSeries operations. But it is crucial to understand why outsourcing is an attractive solution. Well, in this blog post, we have listed a few reasons for the same. Have a look: 1- Need for iSeries Expertise One of the main drivers of iSeries outsourcing is the decrease in the skilled pool of experts, as many of these organizations have found that their experts are retiring or planning to do so in the near future. Every company sees digital transformation as an operational necessity. While recruiting, they should focus on the latest IT skills and talents to put the business in a better position.

  2. By outsourcing management of iSeries services, these organizations get on-demand access to highly experienced technicians who can troubleshoot and resolve issues quickly. The lack of expertise directly resulted in outsourcing and increased operational efficiency and help desk support for many companies. 2- iSeries Help Desk Support From an iSeries perspective, businesses need help desk support that understands the IBM iSeries operating system and its applications. At the internal help desk, level 2 and 3 support technicians deal with a variety of issues. And it is not common for many companies to have skilled engineers in these positions who also specialize in legacy system requirements related to legacy applications. In such a scenario, IBM iSeries services outsourcing can provide multi-level helpdesk support that can handle ticket requests. 3- Increase in Functionality of iSeries Increasing operational efficiency goes hand in hand with management and maintenance for IT teams, as legacy servers and their operating systems can pose challenges. Adding things like enhanced uptime improvements, big data management, and integration of cloud services in all possible with IBM iSeries services. Unfortunately, IT teams only have limited time, and other mission-critical projects require more part of their time. IBM iSeries outsourcing provides scalable support to the service provider based on projects and business needs of iSeries operations. Businesses benefit from increased uptime by enabling secure and reliable server infrastructure with a 24/7 support model. This could include any number of server and operating system improvements that increase flexibility and integrate new services such as the Internet of Things, big data, and cloud options. Read More: https://medium.com/@awillium/reasons-why-businesses-have-started- outsourcing-ibm-as400-support-services-330a705ad0cf

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