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QuickBooks Error 12002 is a common error that occurs when QuickBooks is unable to access the internet connection to update or access a website. This error is usually caused by network timeouts, connectivity issues, and firewall or security settings that prevent QuickBooks from connecting to the internet.
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QuickBooks error 12002 arises while trying to install payroll updates in the application. This error code can put the entire payroll processing to a halt, preventing users from running the same. The error can arise due to many possible reasons, like incorrect internet settings. If you are getting the QuickBooks error code 12002, you can use the reasons and solutions provided in this article below to address it once and for all. If you are having trouble understanding the steps or resolving the error code on your own, you can reach out to us at +1-855-948-3646 to get assistance from our team of QB professionals.
Possible Factors leading to the QuickBooks Desktop Error 12002 QuickBooks error message 12002 can arise due to the following common reasons – The internet explorer settings are not correctly configured, and the setup might be faulty. You are not using internet explorer as your default browser for running the QB payroll updates. Your QuickBooks Desktop is not correctly installed, and the installation files might be damaged, corrupted, or missing. There are network issues or a time-out error in the system, which is triggering the 12002 error. Windows firewall or an anti-virus program is blocking QuickBooks, preventing it from downloading the updates.
Practical Solution to Terminate the QuickBooks Update Error 12002 • QuickBooks payroll update error 12002 can be easily resolved by performing the step provided below – • Step – Verify the Internet Connection and Reconfigure Internet Explorer • You can dismiss the QB error code 12002 by verifying the internet connection and performing a reconfiguration. • Open QuickBooks and click on the Help menu to check the connection by selecting the Internet Connection Setup option.
Verify that the settings are using your computer’s internet connection and click on Next and Done, followed by opening Internet Explorer and going to the Gear icon from the top right corner. • Select Internet Options and then navigate to the Security tab to click on the Globe icon and make sure that the security is not set as High. • Now, from the Connections tab, choose Never Dial a Connection and access the LAN settings to checkmark the Automatically Detect Settings checkbox. • Deselect the Use a Proxy Server checkbox and enter the correct Address and Port Number to ensure it is showing as 80. • Make sure that you do not uncheck the Use a Proxy Server option and click OK, followed by navigating to the Advanced tab. • Click the Restore Advanced Settings option and scroll down to the Use TLS 1.2 checkbox to select the TLS 1.2 option, and once done, hit OK and exit Internet Explorer. • Lastly, restart Windows and try to run the QB payroll updates to check if the 12002 error code is tackled.
Conclusion To reliably rectify the QuickBooks error 12002, you need to follow the troubleshooting step provided in this article. If the error persists, you can call us at +1-855-948-3646 to get assistance from our QB experts.