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1. www.since1930.co Our Hotels & Resorts •TSG Aura Resort •TSG Blue Resort and Spa •TSG Grand Hotel •TSG Emerald View Hotel and Spa Welcome To Pakelo Lubricants sales@since1930.co +91 74060 63311 © Copyright 2023. Since1930.co

2. www.since1930.co About Us Pakelo Lubricants stands as an Italian enterprise renowned for its expertise in crafting top-tier lubricants designed for a wide array of applications. Its inception dates back to 1930 in Padua, Italy, and over the years, it has flourished into a worldwide powerhouse, catering to customers across over 80 countries globally. URL: https://since1930.co/about/ © Copyright 2023. Since1930.co

3. www.since1930.co PRODUCT CATEGORIES | CARS © Copyright 2023. Since1930.co

4. www.since1930.co PRODUCT CATEGORIES | MOTOR BIKES © Copyright 2023. Since1930.co

5. www.since1930.co TRANSMISSION FLUIDS © Copyright 2023. Since1930.co

6. www.since1930.co Pakelo Lubricants © Copyright 2023. Since1930.co

7. www.since1930.co How To Order We have diligently undertaken each measure to make sure that your shopping journey on since1930.co intuitive as it can be. Your thoughts and feedback are immensely valuable to us. If you have any comments or suggestions, please don’t hesitate to reach at sales@since1930.co. is as user-friendly and out to us via email • • • • Browsing The Online Store Adding Items To Your Shopping Cart Reviewing And Changing The Items In Your Shopping Cart Checking Out © Copyright 2023. Since1930.co

8. www.since1930.co Billing & Payment since1930.co enables online verification and authorisation of payments through Razopay The following payment methods are accepted through the Razorpay payment gateway: 1.Credit Cards: Domestic and International Visa, MasterCard and American Express credit cards. 2.Debit Cards: Debit cards issued by most of the major banks. 3.Net banking: We allow net banking transactions from nearly 50 major Indian banks. 4.UPI 5.GPay © Copyright 2023. Since1930.co

9. www.since1930.co Shipping & Delivery At since1930.co , our goal is to efficiently and securely ship our products at an affordable cost. We provide delivery services to 511 destinations across India. What are the delivery charges for orders from the Online Shop? In our commitment to providing a seamless and customer-friendly shopping experience, we have decided to offer free delivery services across all regions of India. This means that regardless of your location within the country, you won’t incur any additional charges for the delivery of your orders from our Online Shop. How long will delivery take? The delivery time depends on your location and the products you’ve ordered. We make every effort to ensure prompt delivery. You can usually expect your order to be delivered within 4 to 10 business days. You’ll receive a confirmation email with tracking information once your order is dispatched. What exactly happens after ordering? After placing your order, you will receive an order confirmation email that includes the details of your purchase. Our team will process your order and prepare your items for shipment. Once your order is dispatched, you’ll receive another email with tracking details so you can monitor the progress of your delivery. Do I receive an invoice for my order? Yes, you will receive an invoice for your order. The invoice will be sent to your registered email address once your payment is confirmed. This invoice will include a detailed breakdown of the items you’ve purchased, their prices, any applicable taxes, and the total amount paid. © Copyright 2023. Since1930.co

10. www.since1930.co Return & Refunds Our return policy covers the following scenarios: Returns will be accepted under the following conditions: •If you receive a product different from your order. •If you receive a damaged or incomplete product. In these cases, a replacement product will be sent to you free of charge after a thorough investigation and verification. Once we receive the returned product, we will assess its condition to ensure it meets all criteria before proceeding with a replacement or refund. We will not accept returns for the following reasons: •Attempted use of merchandise, parts, or products. •Evidence of use or condition alteration. •Installation or attempted installation on a vehicle. •Opening or breaking the seal of oil cans, bottles, or containers. •Damaged or destroyed packaging. •Unused items with missing or damaged packaging, tags, components, or hangers. •Products purchased on sale, clearance, or special offer. •Product issues not reported within 3 days of receipt. •Products not shipped back to us within 5 days of receipt. Cancellation Policy: •Cancellations are accepted if requested before shipment. Once shipped, cancellations cannot be accommodated. Refunds will be processed as follows: For Credit Card/Debit Card/Net banking or Paypal Transactions: •As the charge on your credit card / account would have already been done online at the time you made the purchase and authorized the payment, we will provide a refund into the original mode of Payment. •In the case of refunds, banks normally take 4-5 business days to process a refund once it has been successfully initiated from our end. •Refunds will not be applicable incase a customer has self-shipped the item(s) and the package is lost in transit. If you have any questions or uncertainties, please don’t hesitate to contact us © Copyright 2023. Since1930.co

11. www.since1930.co Thanks! For More Information Contact Us +91 74060 63311 sales@since1930.co © Copyright 2023. Since1930.co