Development Planning and Administration MPA – 403 Lecture 22

2. Development Planning and Administration MPA – 403 Lecture 22 • FACILITATOR • Prof. Dr. Mohammad Majid Mahmood Bagram

3. Reflections

4. Characteristics of Effective Planners and Administrators

6. Common Deep Personal & Professional Problems of Planners & Administrators • How to reach the career goals set without losing personal and family life? • How can I keep a promise I make to myself? • There’s so much to do and there’s never enough time. • How can I manage my life effectively?

7. Common Deep Personal & Professional Problems of Planners & Administrators • Two people can see the same thing, disagree and yet both be right. • The more we examine the way we see things, the more we can test them against reality. • Listen to others and be open to their perceptions, to get a broader view.

8. Exercise • Think of two habits you have, one good & one bad • Are you willing to break away from bad habits? • If so, tell us one thing you will do immediately to break away from it.

9. Can We Create a HABIT? • We are what we repeatedly do • Excellence, then, is not an act, but a habit • Habits are learned and unlearned • We are not the habits, hence we can change them

10. Habits • Our character is a collection of our habits , and habits have a powerful role in our lives. • Habits consists of knowledge, skills and desire. Knowledge allows us to know what to do Skills gives us the ability to know how to do it Desire is the motivation to do it

11. We are always conditioned by the gripping power of HABITS

12. The Seven Habits Move us through Stages • Dependence: the paradigm under which we are born, relying upon others to take care of us. 
 • Independence: the paradigm under which we make our decisions and take care of ourselves. 
 • Interdependence: the paradigm under which we cooperate to achieve something that cannot be achieved independently.

13. Paradigms • Paradigms are frames of reference ‘we see the world not as it is but as we are,- or sometimes as we are conditioned to see. • Our paradigms, correct or incorrect, are the sources of our attitudes behaviors & ultimately our relationship with others -STEPHEN R. COVEY

14. The Power of a Paradigm • A Paradigm is: • A perception, assumption • The way we perceive, understand & accordingly interpret and judge things. • A mental map.

15. Principles of Growth and ChangeA child learns to sit up, to crawl and then to walk and run. Each step is important and each one takes time. No step can be skipped.

16. A New Level of Thinking“The significant problems we face cannot be solved at the same level of thinking we were at when we created them.”–Albert Einstein.WE NEED A NEW LEVEL, A DEEPER LEVEL OF THINKING

17. The 7 Habits Can Help Organizations Experience:

18. Habit 1: Be Proactive

19. Be Proactive • Our behavior is a function of our decisions, not our conditions. • We have the initiative and the responsibility to make things happen. • Highly proactive people do not blame circumstances, conditions, or social conditioning for their behavior. 1

20. “Anytime we think the problem is out there, that thought is the problem”

21. Habit 1: Be Proactive Responsibility: “Response Ability”, the ability to choose your response. Highly proactive people recognize that responsibility.Reactive People are those who are affected by their physical and social environment. If the weather is good they feel good, if it isn’t it affects their attitude and their performance. PROACTIVE PEOPLE CARRY THEIR OWN WEATHER WITH THEM.

22. Habit 1: Be Proactive LANGUAGES OF PROACTIVE AND REACTIVE PEOPLE • There’s nothing I can do • That’s just the way I am. • He makes me so mad. • They won’t allow that. • I have to do that. • I can’t(target). • I must • Let’s look at our alternatives. • I can choose a different approach. • I control my own feelings. • I can create an effective presentation. • I will choose an appropriate person. • I choose. • I prefer. REACTIVE PROACTIVE

23. CIRCLE OF CONCERN CIRCLE OF INFLUENCE

24. Circle of Circle of Circle of Influence Circle of Influence Concern Concern PROACTIVE FOCUS (Positive energy enlarges the Circles of Influences) REACTIVE FOCUS (Negative energy reduces the Circles of Influences)

25. Habit2: Begin with the end in mind

26. Begin with the End in Mind • To begin with the end in mind means to start with a clear understanding of your destination. • It means to know where you’re going so that you better understand where you are now and so that the steps you take are in the right direction. 2

27. Habit 3: Put first things first

28. Put First Things First 3 • Habit 1 says that you are the programmer. Habit 2 says to write the program. Habit 3 says to run the program. • Schedules • Priorities.

29. “Things which matter most should never be at the mercy of things which matter least” Goethe

30. Habit 3: Put First Things First • You need to necessarily work on your priorities

31. Habit4: Think Win/win

32. Think Win/Win • Win/Win is a frame of mind and heart that constantly seeks mutual benefit in all human interactions. • Win/Win means that agreements or solutions are mutually beneficial, mutually satisfying. • With a Win/Win solution all parties feel good about the decision and feel committed to the action plan. • Win/Win is a belief in a Third Alternative. It’s not your way or my way; it’s a better way. • And if a solution can’t be found to benefit both parties they agree to disagree agreeably—No Deal. 4

33. Habit 4: Think Win/Win It’s not your way or my way, it’s a better way

34. Most people listen with the intent to reply, not to understand.

35. Seek First to Understand, Then to Be Understood • Listening with the intent to understand is called empathic listening. • Empathic listening gets inside another person’s frame of reference. • You look out through it, you see the world the way they see the world, you understand their paradigm, you understand how they feel. • Empathy is not sympathy. • You aren’t just listening with your ears, but also with you eyes and your heart. 5

36. Seek First to Understand, Then to Be Understood 5 • Empathic listening is so powerful because it gives you accurate data to work with. • When you present your own ideas be clear, specific, visual, and most important, contextual—in the context of a deep understanding of the other person’s paradigms and concerns. • You will significantly increase the credibility of your ideas.

37. Habit 6: Synergize Differences should be seen as strengths, not weaknesses

38. Synergize • Simply defined, it meant that the whole is greater than the sum of its parts. • Without doubt, you have to leave the comfort zone • The essence of synergy is to value differences—to respect them, to build on strengths 6

39. Habit 6: Synergize “When we are left to our own experiences, we constantly suffer from a shortage of data”

40. Habit 7: Sharpen the Saw

41. Sharpen the Saw 7 Physical Mental Social • This is the single most powerful investment we can ever make in life—the investment in ourselves. • We need to recognize the importance of taking time to regularly sharpen the saw in all four ways. Spiritual

42. Habit 7: sharpen the saw Physical Exercise, Nutrition Stress Management Mental Learning, reading, writing, and teaching. Social/Emotional Making social and meaningful connections with others. Spiritual Value Clarification & Commitment

43. Human Maintenance • The Physical You: food, water, exercise • The Mental You: learning and education • The Social/Emotional You: relationships • The Spiritual You: beliefs and values

44. Thank you for your kind attention! • FACILITATOR • Prof. Dr. Mohammad Majid Mahmood