TFS - Leading Travel Food Retail Company

1. Case Study “Helping India's fastest growing F&B operator in travel retail to successfully migrate its infrastructure to Azure Cloud” Customer Highlights Travel Food Service ‘TFS’ is part of Global travel operator SSP Group. Customer is one of India's largest and fastest growing F&B operator in travel retail segment. “Alletec team used their knowledge and experience to design a stable, secure and scalable solution to host Dynamics NAV on cloud. We also suggested TFS to migrate their data centre to cloud” Customer has over 300 units across airports and railways severing more than 370000 customers each day. Executive Summary Travel Food Services ‘TFS’ was looking for a partner to implement Microsoft Dynamics 365 NAV to be used across 20 locations in India. TFS wanted to deploy the Dynamics NAV to azure cloud and wanted to optimize and consolidate its IT infrastructure in India. It was in the lookout for a partner who could offer an end-to-end managed IT hosting, migration and managed services for their primary and DR sites including disaster recovery solution & testing services to ensure Disaster Recovery (DR) readiness of their applications and services.

2. Migration The Challenges Improved Infrastructure Uptime Data Centre TFS’ was facing challenges with existing decentralized infrastructure. Systems were not connected and gathering data from different systems and location was quite challenging and time taking. TFS wanted to move all the critical work load to the cloud to increase the availability & reliability Lack of unavailability of data, Lack of data security and data sovereignty were hampering company’s growth. The existing infrastructure was not reliable Lack of timely and accurate information hampered the visibility & slowed decision making Disaster Recovery Setup Centralised Infrastructure The Solution The Benefits Alletec deployed Centralized Dynamics NAV ERP on Azure cloud enabling employees to access the platform from across all locations Alletec consolidated and virtualized clients' entire IT infrastructure including successful migration/transition to the entire DR set up Alletec teams monitors the system’s health and performance 24x7, promising 99.95% uptime. Alletec migrated TFS’s on premise data center to Azure cloud, leading to higher uptime and availability while reducing the maintenance cost. Implemented ASR (Azure Site recovery) for DR Improved availability of the applications Lower maintenance cost and easier to scale By maintaining infrastructure, our team allowed customer to grow its business and capabilities with optimized operation cost. Achieved desired RPO & RTO Improved user experience & availability of data for quick decision making Improved visibility & better monitoring across the ecosystem through anywhere anytime access to critical information and monitoring the “Your greatest contribution towards our cloud transformation is way beyond our expectation. Without you being part of this program we would not have reached the destiny so easily” Ramadass Selvaraj CIO Business Central Implementation by Alletec Info@alletec.com | A-1, Sector - 58, Noida - 201 301, India | +91(0) 120 3000 300 ©2019 Alletec. All rights reserved. The Alletec name and logo are registered trademarks. Other brand and product names are trademarks of their respective owners. Noida | Chennai | Kolkata | Bangalore | Australia | US