The QuickBooks Desktop Payroll Error: A Comprehensive Guide

1. Resolving PS060 Error in QuickBooks Desktop Payroll: Troubleshooting Guide

2. Introduction The PS060 error is a known issue that can occur when attempting to download and install payroll updates in QuickBooks Desktop. This error can hinder your payroll processing and requires troubleshooting steps to resolve. In this guide, we will provide you with a comprehensive step-by-step process to resolve the PS060 error and ensure seamless payroll operations.

3. Check your QuickBooks Desktop version: Ensure that you are using the latest version of QuickBooks Desktop that is compatible with the payroll service you are subscribed to. If not, update your QuickBooks to the latest version. Verify your QuickBooks subscription: Confirm that your payroll subscription is active and up to date. Log in to your Intuit account and verify your subscription status. Renew or reactivate your subscription if necessary.

4. Update tax table: Ensure that you have the latest tax table updates for your QuickBooks Desktop version. Go to the "Employees" menu, select "Get Payroll Updates," and follow the prompts to download and install the latest tax table. Reset QuickBooks Desktop updates: Sometimes, outdated or corrupted update files can cause the PS060 error. Resetting QuickBooks Desktop updates can help resolve this. Go to the "Help" menu, select "Update QuickBooks Desktop," click on the "Update Now" tab, and then choose the "Reset Update" checkbox. Click "Get Updates" to initiate the update process.

5. Check Internet connection and security settings: Ensure that your computer has a stable internet connection and that QuickBooks is not being blocked by any firewall or antivirus software. Adjust the security settings to allow QuickBooks to connect to the internet and download updates. Run QuickBooks Tool Hub: Download and install the QuickBooks Tool Hub from the official QuickBooks website. Open the Tool Hub and run the "Quick Fix my Program" and "Program Diagnostic" tools to fix any issues related to the PS060 error.

6. Rename Paysub.ini file: Navigate to the Paysub.ini file location (usually in the Payroll folder within the QuickBooks installation directory) and rename the file to "Paysub.old" or any other name. This action forces QuickBooks to recreate the file when you attempt to download payroll updates again. Perform a clean uninstall and reinstall of QuickBooks Desktop: If the PS060 error persists, consider performing a clean uninstall and reinstall of QuickBooks Desktop. Follow the official QuickBooks guidelines for the uninstallation process and then reinstall QuickBooks using the installation media or downloaded installer.

7. Conclusion: The PS060 error in QuickBooks Desktop payroll can disrupt your payroll processing. By following the steps outlined in this guide, you should be able to troubleshoot and resolve the error successfully. Remember to ensure that you have the latest QuickBooks version, an active payroll subscription, updated tax tables, a stable internet connection, and correct security settings. If the error persists, don't hesitate to reach out to QuickBooks support for additional help.

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