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Who is Tomax?

Who is Tomax?. Software development company founded in 1981, in Salt Lake City, UT # 1 Workforce Management Solution in US Supermarket Industry Thin client solution deployed on 10g 10g Beta partner Oracle equity in Tomax.

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Who is Tomax?

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  1. Who is Tomax? • Software development company founded in 1981, in Salt Lake City, UT • # 1 Workforce Management Solution in US Supermarket Industry • Thin client solution deployed on 10g • 10g Beta partner • Oracle equity in Tomax

  2. Tomax, a solutions provider for the retail industry, won the Oracle Outstanding ISV award based on its ability to launch a number of successful vertical marketing campaigns for solutions based on Oracle technology, including Oracle9i Application Server and Oracle9i Real Applications Clusters. Oracle PartnerNetwork, November 12 2002 Tomax : 2002 OracleSoftware Vendor of the Year

  3. Tomax Retail.netWorkforce Management • #1 Controllable Cost in Retail • Labor Forecasting, Optimization and Scheduling • Improves service and customer loyalty • Helps retain qualified employees • Enables profits within tight margins • Track and Manage Labor Budgets • Corporate Budget Control • Store Manager Compliance • Analyze by Department across the Corporation • Simple and Intuitive to use

  4. # 1 Workforce Application in US Supermarkets • 5,000 to begin 1998 – 8,500 to finish 2002 – Nearly 50% of US Chain Supermarkets • Built using our clients insights • Many customers significantly increased their investment with us last year • 1100 to 1900

  5. Architecture

  6. Business and Technical Advantages • Upgrades are quick and painless • Training is simpler • Technical reside with the problem • Consolidated view of all information • Huge Payroll Savings (e.g. 10 to 15%) • Consolidating talent • Better deployment of Labor Costs • “Best Practices” identified and shared quickly

  7. Schedule quality can be deceptive! System 1 System 2

  8. Excess labor cost Poor customer service Forecast quality affects scheduling Required Forecast

  9. Neural network forecasting • Statistical model based on architecture of brain • Learns from history to improve forecast through experience - like the best managers • Can use other inputs too, like holidays, promotions, weather, football games • You tell it what happened, it decides if it’s relevant

  10. 50 45 40 35 30 Manager Neural 25 20 Neural 15 10 5 0 ci248 ci400 ci902 ci914 ci937 mi613 ro239 ro312 ro325 ro725 Store Average Daily Error in Manpower Based on Item Forecast Average Daily Error in Manpower Based on Item Forecast QuarterHours 1 2 3 4 5 6 7 8 9 10 Store

  11. Schedule quality measured System 1 Needed Over Short 63 5 5 System 2 Needed Over Short 63 21 21

  12. Immediate ROI is huge! Daily System 2 System 1 Overage 21 - 5 = 16 Excess hrs 5.25 - 1.25 = 4 @ $10.00hr $52.50 - $12.50 = $40 $1,460,000 = $40/day * 365 days/yr * 100 Stores

  13. Value Proposition • Cuts labor costs by reducing over staffing. Improves resource deployment resource when they are working • Reduces the amount of time spent solving the scheduling problem • Improves customer satisfaction by fitting forecasted demand to available resources – Increased Revenue • Optimizes labor allocation, allowing for employees’ skills and scheduling preferences. • Enhances employee morale and retention because schedules are accurate and fair.

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