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United Airlines Implementing a Successful EFB

United Airlines Implementing a Successful EFB. 1/10/07. Potential (Air borne Inter Net) Applications. Passengers Passenger rebooking Irregular operations Buy-on-board programs Customer profiles Radio TV Movies Email Internet browsing. Flight Operations Weather Flight manuals

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United Airlines Implementing a Successful EFB

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  1. United AirlinesImplementing a Successful EFB 1/10/07

  2. Potential (AirborneInterNet) Applications • Passengers • Passenger rebooking • Irregular operations • Buy-on-board programs • Customer profiles • Radio • TV • Movies • Email • Internet browsing • Flight Operations • Weather • Flight manuals • Navigational charts • Cabin surveillance • Surface moving maps • Flight papers, performance data • Maintenance • Minimum Equipment Lists • Logbooks • Flight data downloads • Problem reporting

  3. Hardware • 2 Class II EFBs per Aircraft, mounted by egress window, fully articulating mount • 10” diagonal display, landscape mount • Data input: software keypad. No keyboard • Need best of breed solutions for readability and data entry

  4. Deployment • EFB on the aircraft • Provide near real-time weather displays with decision-making tools • Replace paper navigation charts • Replace paper aircraft flight manuals • SkyNet on the ground • Intranet provides EFB products via the web • Dispatchers have same information as pilots

  5. Operational Concepts • Pilots “carry” manuals and charts on a memory stick • In domicile, pilot downloads revisions to memory stick • On aircraft change, pilot inserts memory stick into EFB, which checks for/uploads data revisions • Pilot confirms currency on EFB and matching EFB data

  6. CONDOR BERLIN Architecture • No wireless aircraft network • No wireless ground network • No integrated ground network providing data transfer or vendor visibility wirelessly to the aircraft Weather Link United Airlines

  7. Project Implementation Goals • Implement an easy to use EFB • Overcomes differences in computer literacy • Maximizes intuitiveness, minimize complexity • Employs consistency across applications • Provides functional training for features • Maintain project benefits and ROI • Minimize technical risk • Demonstrates improved usage over time

  8. Sample Altitude Legends

  9. Sample Search Engine

  10. Pathways to a Successful EFB • Human factors and operational performance engineers using pilot centered designs • Cross application consistency • Effective meta data • Effective pilot training • Measurement for continuous improvement • Best practices procedures with SOPs • Excellent project management

  11. Thank You!

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