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There’s Nothing Wrong with Discovery Services that Can’t Be Fixed by the Reference Layer

There’s Nothing Wrong with Discovery Services that Can’t Be Fixed by the Reference Layer. Mike Sweet April 12, 2012. Opportunity – www.librariesthriving.org. www.librariesthriving.org. Opportunity. AGENDA. Known Item vs. Exploratory Searching Google and Wikipedia Discovery Systems

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There’s Nothing Wrong with Discovery Services that Can’t Be Fixed by the Reference Layer

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  1. There’s Nothing Wrong with Discovery Services that Can’t Be Fixed bythe Reference Layer Mike Sweet April 12, 2012

  2. Opportunity – www.librariesthriving.org www.librariesthriving.org Opportunity

  3. AGENDA • Known Item vs. Exploratory Searching • Google and Wikipedia • Discovery Systems • The Reference Layer

  4. NOT ALL SEARCHES ARE THE SAME Information need • Familiar with keywords or relevant search terms • Have specific information in mind (article, book, journal, etc.) • Know where to start (website, database, stacks) • Lack of subject orientation and familiarity with keywords • Need guidance to start searching • Need general information

  5. THE PROBLEM “For over three-fourths (84%) of the students surveyed, the most difficult step of the course-related research process was getting started.” OTHER16% GETTING STARTED 84% • Truth Be Told: How College Students Evaluate and Use Information in the Digital Age, Alison J. Head and Michael B. Eisenberg, Project Information Literacy Progress Report, University of Washington's Information School, November 1, 2010 (72 pages, PDF, 602 KB).

  6. SEARCHING ON THE OPEN WEB

  7. KNOWN ITEM SEARCHING IN GOOGLE Genome DNA forterre

  8. KNOWN ITEM SEARCHING IN GOOGLE

  9. EXPLORATORY SEARCHING IN GOOGLE

  10. Source: http://flic.kr/p/4XmARC

  11. EXPLORATORY SEARCHING IN GOOGLE

  12. WIKIPEDIA-What does Google know? Advantages • Provides background and vocabulary • Comprehensive, consistent, easy to access and use • Provides potentially useful links

  13. WIKIPEDIA-What do we all know? Limitations • Not always trustworthy and consistent • Not customized for audience • Doesn't reinforce connection to library resources

  14. Searching in Discovery Systems

  15. KNOWN ITEM SEARCHING

  16. KNOWN ITEM SEARCHING

  17. EXPLORATORY SEARCHING genomes

  18. OPPORTUNITY FOR INNOVATION What is the Wikipedia equivalent for the library and Webscale Discovery Systems?

  19. THE REFERENCE LAYER • Summary, overview and background information • Vocabulary building • Easily digestible • Links to relevant library resources

  20. Partnerships with Discovery • Serial Solutions – Summon • EBSCO – EDS • Ex-Libris – Primo Central

  21. REFERENCE SUPPORTING DISCOVERY

  22. CREDO REFERENCE TOPIC PAGE

  23. REFERENCE SUPPORTING DISCOVERY

  24. REFERENCE SUPPORTING DISCOVERY

  25. SUMMARY • Embed in the workflow and anticipate user needs • A reference layer can enhance discovery services for exploratory searching

  26. Questions?

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