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Explore how Uber-like food delivery apps work in-depth. Learn about the typical workflow of these apps before you start developing yours. For more Visit: https://www.gojekclone.com/food-app
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Uber-like Food Delivery Apps Powered By: gojekclone.com
UBER-LIKE FOOD DELIVERY APPS INTRODUCTION Online food delivery apps have strengthened their foothold in multiple countries across the world. It wouldn’t be wrong to say that Uber-like food delivery platforms have become an indispensable part of our lives. These apps have constantly improved and changed the way people used to order food from restaurants near them. But have you ever wondered how on-demand food delivery apps work?
What Is the Purpose of a Food Delivery App? It brings together all the top local eateries or restaurants on one platform where customers can easily browse their menus and order their food. The application helps users to get their food delivered in the shortest time possible It helps the users to provide their feedback about the service, quality of food, and delivery. In case the customer faces any issue with their order, they can use the application to connect with the restaurant or customer support system.
A SIMPLE WORKFLOW OF A FOOD DELIVERY APP LIKE UBER User App For a food delivery app a "user" is someone who wants to order food from a nearby restaurant and get it delivered to their location To place the order, the user first needs to download the app from the Apple App Store (iPhone users) or Google Play Store (Android users). Once they download and install the app on their smartphone, they need to undertake the following steps: 1. Sign up using their phone number, email, or social media account, or Login with their Face ID/Fingerprint Scanning. 2. Select their location on the map and provide their complete address. 3. Start browsing/searching the restaurants nearby.
The application uses various algorithms and then shows the most relevant results. Well, based on the following algorithms, the food delivery app displays the restaurants: Popularity Personalization The application displays the restaurants that are frequently ordered from and have higher ratings by other users. the app considers the user's past orders, their location, and their preferences to display relevant options. Proximity Real-time data The application displays restaurants with a shorter wait time as users may find them more convenient to order from. Restaurants that are closer to the user's location are displayed on the top.
Now, the user can select any restaurant from the list on the screen. They can then select the item they want to order from the menu. Subsequently, the user has to select their preferred payment option to place the order. The user will receive all the updates about their order via push notifications and Live Activity. Simply put, they will receive prompt alerts about the order status such as: "RESTAURANT HAS ACCEPTED YOUR ORDER." "RESTAURANT IS PREPARING YOUR FOOD." "YOUR ORDER IS ON THE WAY." "DELIVERY PARTNER HAS REACHED YOUR LOCATION."
Restaurant App Depending on the food item availability or pending orders, the restaurant app owner/manager will accept or reject the user's order request. As soon as the restaurant owner/manager accepts the request, the user is notified about the order confirmation. In case, the restaurant cancels the order, the user will be instantly notified about the same, and the app system will initiate the refund if the order is already paid for. To be precise, the Uber-like food delivery app for restaurants helps the manager/owner receive the orders. Thereafter, it is their responsibility to get the food ready and pack it for delivery. The restaurant app enables the manager/owner to contact the user. Also, they get complete control over their orders and operations. Restaurants can pause accepting orders temporarily if they are currently unavailable for service. Moreover, they can adjust the availability of the item and update the status as "Sold out" or "Available tomorrow." Using the app, restaurants can also manage their operational hours and connect with the support team if they need assistance. Once the order is delivered to the user, the restaurant receives payment.
Delivery Partner App The delivery partner delivers the food from the restaurant to the user's doorstep. A delivery partner's primary responsibility involves delivering the food quickly to the user. Once that is done, they receive their payments for each order they deliver. For cash-on-delivery (COD) payments, the delivery driver needs to collect the cash from the user and transfer the received money online to the food delivery app admin. For online paid orders, the app admin deducts the commission from the delivery partner's income from completed deliveries and then transfers it to their in-app wallet or bank. The delivery partners can use the Uber-like app to: • Make money as per their schedule. • Cash-out the money they earn. • Connect with the support team if they need assistance. • See their earning statistics.
App Admin Panel The online food delivery app admin controls and manages the business. Using the robust app admin panel, they can track all the activities across the users, restaurants, and delivery partner's apps. Also, they can manage discounts and PROMO codes, respond to inquiries, manage restaurants, and user profiles, verify documents, set commission rates, and much more. Apart from controlling and managing the business, the app administrator can also use the panel to access customer insights, advanced reports, and analysis. Using these reports, they can improve the food delivery business further, solve issues, and simply make more money.
Finally, Given that the majority of people prefer online food ordering today, it isn’t difficult to believe that the demand for apps like Uber for food delivery is increasing exponentially. People would love to invest their money in ordering food online from an app that is convenient, easy to use, and offers exemplary services. Therefore, when developing your Uber-like food delivery app, make sure that you offer people value for their money. Consider glancing through the workflow mentioned here again when designing one for your mobile app.
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