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Coaching for Success

Coaching for Success. Flow. Coaching.. What? Coaching.. Benefits! Coaching.. Who? Coaching.. Why? Coaching.. How? Case Studies Final thoughts. Executive Coaching. Defined. The art and science of facilitating the personal and professional development ,

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Coaching for Success

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  1. Coaching for Success

  2. Flow • Coaching.. What? • Coaching.. Benefits! • Coaching.. Who? • Coaching.. Why? • Coaching.. How? • Case Studies • Final thoughts

  3. Executive Coaching. Defined. The art and science of facilitating the personal and professional development, learning and performance of an executive by expanding his/her options for behaving authentically.

  4. Case Study: Dealing effectively with conflict Background • Karthik - New CEO of Retail Company • Organisation keen to set him up for success • Assigned a coach for first 100 days

  5. Case Study: Dealing effectively with conflict “Collaborative & has strong interpersonal skills” “Needs to be able to deal with conflict”

  6. Case Study: Dealing effectively with conflict Increased Self Awareness • Uncomfortable with situations of conflict • Take it personally • Get defensive

  7. Case Study: Dealing effectively with conflict Process & Results • Action based: reading, case studies, observation, role-playing, & live feedback • Strengthened professional boundaries • Addressed conflict positively used it to drive culture of innovation • Now a successful CEO!

  8. Types of Coaching • Coaching for Success – Guiding people toward success in new or challenging situations. • Coaching for Improvement – Guiding people to improve unacceptable performance or work habits. • Managing Performance Problems – Addressing chronic performance or work habits problems or serious misconduct.

  9. Coaching In The Past.. • Focus on performance issues leading to career derailment • View negatively, applied to failing leaders • Seen as last ditch effort to salvage a career

  10. Coaching Today.. • Dynamic & competitive market, need to enable people to achieve business objectives • How to take good people and make them the best they can be • Applied to top performers whose leadership & growth potential are highly valued

  11. Coaching in India • Still considered ‘taboo’ and remedial in nature • Need to change current perceptions • Coaches are Retired CEOs, Running Training Organisations, Heads of HR • Cost from INR 15,000 to 1 Lakh, per session • Monthly sessions, 2-3hours, focused on one client need

  12. Indian Companies Using Coaching

  13. Case Study: Being Less Perfectionistic Background • Priyanka • Recently promoted to director of IT infrastructure and quality assurance • Large MNC, IT company.

  14. Case Study: Being Less Perfectionistic • ESTJ Practical, realistic, matter-of-fact, with a natural head for business. Not interested in abstract theories; want learning to have direct & immediate application. Like to organise & run activities. Often make good administrators are decisive, quickly move to implement decisions; take care of routine details. “Highly confident & achievement orientated” “Needs to be less critical of others’ performance”

  15. Case Study: Being Less Perfectionistic • Reflected on output • ‘Unlocked the Situation’ • Realised self prescribed perfectionist • None of team taking ownership • Little work-life balance • Overlooking ‘big picture’ • Short-changing development of subordinates

  16. Case Study: Being Less Perfectionistic Results • Address fears about delegation and producing less-than-perfect results • Delegated low-risk to more high-risk tasks • Less critical of others • More time for strategic planning & family

  17. Why is Coaching Successful? Creative Questioning Deep Listening Rapport Building Giving Feedback Goal Setting Intuition Presence

  18. The Achieve Model

  19. Research Data Widely Used 59% of 300 organizations survey currently offer coaching to their managers and executives. Manchester, Inc. GE, Sony, HP and Johnson & Johnson use coaches. Ernst & Young will spend $2 million this year on them. Forbes Magazine. Quantifiable ROI An average return on investment of 5.7 times the initial investment in a typical executivecoaching assignment, or a return of more than $100,000. Industrial & Commerical Training.

  20. Research Data Productivity Center for performance excellence found coaching increased productivity, diversity, team member satisfaction, customer satisfaction, & teamwork. Industrial & Commercial Training. Management training program increases a manager's productivity by 22 %, but when combined with eight-weeks of one-to-one coaching, the manager’s productivity exploded to more than 85 %.Coaching.com.

  21. Case Study: Influence for Success Background • Ashok, HR Manager at an Automotive company • Facing challenging situation • Little support of function heads, turnover at 30%, & MD asked to leave

  22. Case Study: Influence for Success “Open to feedback & Adaptable” “Needs to build stronger relationships with peers”

  23. Case Study: Influence for Success Process • Acted as sounding board to express frustrations • Change of place • Tried something new • Observe those good at influencing, practice new technique, & received objective feedback

  24. Case Study: Influence for Success Results • Supporting Resource > ‘Business Partner’ • Coaching function heads • Built stronger peer relations • Stronger influencing skills to get support for candidate for new MD position

  25. Coaching Bodies

  26. Final thoughts...

  27. Ensuring Fit • Alignment of Values • Wisdom, Insight, & Intuitive Leaps • Human Chemistry

  28. Beware! • Coach Dependency • Triangular Relationship • Psychotherapy

  29. Do you need Training? A Coach? Or Both?

  30. Questions?

  31. To Recap.. • Coaching.. What? • Coaching.. Benefits! • Coaching.. Who? • Coaching.. Why? • Coaching.. How? • Case Studies • Final thoughts

  32. Contact India Chennai 5/2, 5th Avenue, Besant Nagar, 600 090 Mellissa Ferrier +919677145544 mell@consultpurplepatch.com

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