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Benefits Plus Overview

Benefits Plus Overview. Benefits Plus A group auto and home insurance program for associations. A partnership that is mutually beneficial. Association Name. Agency Name. Travelers. Personal insurance to meet individual needs. Why Travelers?.

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Benefits Plus Overview

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  1. Benefits Plus Overview Benefits Plus A group auto and home insurance program for associations

  2. A partnership that is mutually beneficial Association Name Agency Name Travelers

  3. Personal insurance to meet individual needs

  4. Why Travelers? • Industry leader with over 5 million auto and home insurance policies • 30+ years experience doing group auto and home insurance programs for leading credit unions • Member confidence in Travelers’ strong brand recognition • Unparalleled property casualty claims service with over 8000 claims staff • Financial stability: A+ rated by A.M. Best

  5. Advantages for the Association • No direct cost. Travelers pays all program costs • Travelers and Agency handle all administration so you can focus on critical strategic tasks • Helps attract & retain residents & shows your commitment to them by helping them get excellent coverage from local insurance experts • Another protection for the association: the more insured the residents are, the better protected you are in case of a large loss

  6. Advantages for the Residents • Special program rates • Free, easy insurance check-up by a local agent • Access to many brand name insurance carriers • Quotes by phone, mail or fax • Convenient payment options • No Down Payments or EFT service charges • 24 hour claims by phone or Internet • Participation is voluntary

  7. Proven Communications Plans • Our customized awareness plan may include: • Articles in newsletters on safety and other topics • Inserts for billing statements or other resident communications • Pamphlets in new resident packets • Brochures and posters • E-mail reminders • Customized Intranet information • On-site awareness events • Other items you suggest

  8. Enrollment is easy • Residents become aware of the program via the communication plan • Easy access to Agency’s licensed insurance counselors • Residents receive quotes by phone, mail, or fax to the agency • Coverage can begin immediately • Enrollment any time of year

  9. Claim service you can depend on • Toll-free, 24-hour claim reporting • Online claim status information • Mobile catastrophe teams on-site in 24-hours of disaster • Countrywide service: • 8300 claim personnel nationally • 42 major national claim centers • Local adjusters & state-of-the-art technology • 1500 pre-approved body shops and 3000 auto glass repair locations • Monthly customer surveys on service quality

  10. Travelers’ Role • Coordinating overall program • Developing resident communication pieces • Providing competitive products • 24-hour claim handling • Providing feedback about resident participation

  11. Agency’s Role • Professional quoting, counseling and enrollment services • Providing oversight of the program • Acting as the liaison between the Association and Travelers

  12. Association’s Role • Support of the communication efforts • Provide feedback to enhance the program

  13. We recommend this valuable benefit for your members. • Association Name Let’s work together to make it happen.

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