IATA 2010-2012 ULD Roadmap

1. IATA2010-2012 ULD Roadmap

3. World Cargo Symposium (WCS) 2010IATA announced an initiative to reposition ULD as a core cargo activity by: Increase ULD profile amongst top executive key decision makers Integrate our approach to ULD standards with the other Cargo standards to ensure efficient, quality, safe and secure cargo supply chains under the umbrella of Cargo headquarters in Geneva Improve the quality of the ULD Technical Manual to ensure it is a vitally important document for the industry Interact more with key ULD stakeholders through: the Technical Advisory Group that reports to the ULD Panel to enhance the role of our ULD Strategic Partners International standards bodies (SAE and ISO) regulatory bodies (FAA and EASA) Industry initiatives Other bodies SAE - Society of Automotive Engineers and their aerospace sub group ISO � International Standards Organization FAA � Federal Aviation Administration EASA - European Aviation Safety Agency Industry Initiatives A planned initiative, known as ULDCare, aims to: raise awareness of ULDs amongst all air cargo stakeholders informs these parties of airline and operator concerns and logistical issues, such as timely return of ULDs that went off-airport deals with why we are moving towards high tech ULDs, what special needs these units need, how to handle them, and how to respect the airline or operators� assets It is hoped by starting this process, a point will be reached where this greater body of affected parties can meet and improve ULDs for greater benefit for all. Increase ULD profile amongst top executive key decision makers Integrate our approach to ULD standards with the other Cargo standards to ensure efficient, quality, safe and secure cargo supply chains under the umbrella of Cargo headquarters in Geneva Improve the quality of the ULD Technical Manual to ensure it is a vitally important document for the industry Interact more with key ULD stakeholders through: the Technical Advisory Group that reports to the ULD Panel to enhance the role of our ULD Strategic Partners International standards bodies (SAE and ISO) regulatory bodies (FAA and EASA) Industry initiatives Other bodies SAE - Society of Automotive Engineers and their aerospace sub group ISO � International Standards Organization FAA � Federal Aviation Administration EASA - European Aviation Safety Agency Industry Initiatives A planned initiative, known as ULDCare, aims to: raise awareness of ULDs amongst all air cargo stakeholders informs these parties of airline and operator concerns and logistical issues, such as timely return of ULDs that went off-airport deals with why we are moving towards high tech ULDs, what special needs these units need, how to handle them, and how to respect the airline or operators� assets It is hoped by starting this process, a point will be reached where this greater body of affected parties can meet and improve ULDs for greater benefit for all.

4. The 2010-2012 ULD Road Map At WCS 2010 IATA cargo set up a ULD steering group with key industry representatives including ULD Panel Chair, vice chair & Secretary Interline ULD User Group Chair Technical Advisory Panel Chair A 2010-2012 ULD Road Map was compiled in 60 days after WCS 2010 by the ULD Steering group The ULD Road Map will be reviewed on a regular basis by IATA ULD industry groups

5. The Issues ULD management is an under-recognized activity within the air cargo industry Associated risks generate costs for the industry stakeholders e.g. 1997 crash resulting in increased scrutiny by regulators Airline direct spend on ULD repair is estimated at US$ 150-200 million a year As long as it is seen as a separate silo activity this issue is likely to continue There is a lack of understanding that ULD must be designed, repaired and operated in accordance with the regulations

6. The Best Practices ULD must be designed, repaired & operated in accordance with the regulations and resolutions to increase safety (ISAGO) ULD is a valuable piece of equipment that stakeholders need to treat carefully and manage efficiently Appropriate and serviceable ULD in the right place at the right time, is critical to cargo operation and revenue management Adequate resources and working knowledge of the correct procedures for ULD operations is absolutely necessary Management needs to enforce the industry�s recognized best practices as per IATA recommendations and procedures

7. The Solutions Raise Awareness to change �attitude� Engage with the right Governance all stakeholders from the Supply Chain Define ULD scorecard to track ULD Key Performance Indicators (KPIs) Review all the relevant IATA standards, recommendations, specifications and training related to ULD (including baggage) Follow and influence legislations by liaising with International Standards and Regulatory Bodies Communicate on ULD at relevant industry events

9. The IATA Governance related to ULD The Cargo Committee set the Cargo Agenda priorities which is then developed by the Cargo Services Conference The Cargo Services Conference (CSC) establishes standards including ULD but delegates responsibilities to sub-groups The IATA Airport Services Committee (ASC) defines airport handling standards and recommendations concerning ULDs (e.g. handling, movements, load, safety) The IATA Ground Handling Council (IGHC) is setting the standards for ground handling. Contained in the Airport Handling Manual

10. The IATA Governance related to ULD The ULD Panel (ULDP) develops specifications, guidelines, recommendations and other technical material related to ULDs It includes the manufacture, assignment of ULD contour codes, handling, maintenance and control of ULDs. It liaises with other industry groups and other external organizations It ensures the commonality of parameters required for interlining ULDs and monitors the developments in aircraft containerization requirements This group is governed by Cargo Services Conference Resolution 681

11. The IATA Governance related to ULD The Technical Advisory Panel (TAP) represents the interests of ULD manufacturers and provides technical support to the ULDP Representatives are appointed by the ULDP from companies participating in the IATA Strategic Partnerships programme. This group is governed by Cargo Services Conference Resolution 681 The ULD Operations Task Force is a group of industry stakeholders It makes some recommendations on IATA standards and training manuals to deliver superior performance of ULD management for an efficient cargo and baggage transportation

12. The IATA Governance related to ULD The Interline ULD User Group (IULDUG) is an independent self-interest group that operates a ULD Control System tracks ULDs

15. The Objectives Scorecards with key performance indicators are needed to understand where the industry stand Scorecards allow to monitor the progress towards where the Industry needs to be Cargo Committee already monitor some scorecards for e-freight and CASS ULD scorecard monitored regularly by the Cargo Committee would raise the importance of ULD

16. The ULD Scorecard Delays : Number of incidents & related costs per year to flight and cargo delayed due to unavailability of ULDs Damages : Number of incidents & related costs per year to aircraft, ULD and cargo damaged due to improper handling of ULDs. Injuries: Number of incidents & related costs per year to internal and external staff injured due to improper handling of ULDs Theft: Number of incidents & related costs per year to ULD and cargo stolen or gone missing.

19. The Objectives IATA Resolutions, Recommended Practices & Specs related to ULD are all contained in 3 IATA manuals ULD items of the IATA Cargo Services Conference manual, ULD Technical manual and Airport Handling Manual must be aligned IATA Resolutions, Recommended Practices & Specs relating to ULD must be updated with industry groups Other IATA conference/ committees ( e.g. GHC) be involved in ULD matters

20. Cargo Services Conference (CSC) Manual Establishes standards and procedures to facilitate the handling and facilitation of multilateral cargo interlining 6 Resolutions and 3 Recommended Practices related to ULD must be reviewed 3 CSC sub-group owns the content: ULDP is authorized to adopt amendments to Resolution 680, 683 and 685 as well as Recommended Practices 1681; Cargo Business Process Panel is authorized to adopt amendments to Resolution 686 and RP1640 & 1654 CSC governs the other ones related to ULD (Resolutions 681, 682) CSC Content handover is July for a publication in October

22. ULD Technical Manual (UTM) Provides the minimum standards and recommended practices for designing and manufacturing ULDs Also provides limited guidelines for handling, servicing, interlining & safe movement of cargo and baggage in ULDs 9 Chapters (1, 2, 3, 4, 5, 6, 8, 9 and 11) of the ULD Technical Manual must be reviewed Governed by Cargo Services Conference RP 1681 with the ULDP owning the content: Chapter 1 & 4 relates to CSC 683/685 and 686/1640; Chapter 3 is related to AHM chapter 3, 4 and 5 Chapter 9 is related to AHM 454 UTM Content handover is May for a publication in October

24. Airport Handling Manual (AHM) Establishes standards and procedures for airport handling of passengers and their baggage, cargo and mail Comprises Recommendations and Specifications with some relating specifically to ULD 4 Chapters (3, 4, 5 and 9) of the AHM must be reviewed Governed by the Airport Services Committee Chapter 3 owned by the CSC sub-groups e.g. ULD Panel Chapter 4 and 5 owned by the Load Control and Aircraft Movement Working Group with inputs from ULD Panel Governed by the IATA Ground Handling Council Chapter 9 owned by the Ramp-Ground Services Equipment and Environmental Management Group AHM Content handover is July for a publication in January

27. The Objectives Moving ULD safely, according to standards and in costly manner training is a must Facilitating the mandate of some Governments such as Australia and New Zealand that require having two employees trained Ensuring that IATA Members have high level of proficiency of all staff engaged in load control as per AHM 591 recommendation Increasing the number of ULD professionals which is lacking due to the absence of any available cost effective ULD training Training on ULD is a key component to meet ISAGO (IATA Safety Audit and Ground Operations) requirements Providing a global training product that can be universally utilised, avoid confusion arising from multiple training products

28. ULD Training IATA Training & Development Institute (ITDI) owns IATA ULD training with IATA Cargo IATA would develop a ULD handling e-learning training module in the short term This e-learning training will participants provide basic information to understand: What is a ULD How to use a ULD Dos and Don�ts ULD handling classroom could be re-organized based on existing training material if sufficient participants

31. The Objectives Raise awareness of ULDs amongst supply chain stakeholders Include ULD presentations into relevant IATA conferences Dedicated ULD track at the World Cargo Symposium (March) Presentation at the Ground Operations Symposium (May) Presentation at the CNS conference (May) Include ULD presentation in non IATA conferences that are significant for the industry

33. The Objectives Keep up to date with on-going developments in the industry especially with legislation and rule making Participate in industry forums such as SAE and ISO Provide comments to authorities such as EASA and FAA to positively influence trends concerning ULD Coordinate with other international organizations parties such as FIATA, ACI