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Sports Product HSS 5263 Sport Marketing Brian Turner What is the sport product? “… a good, a service, or any combination of the two that is designed to provide benefits to a sports spectator, participant, or sponsor” What is the sport product? Goods Services Pure Goods Pure Services
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Sports Product HSS 5263 Sport Marketing Brian Turner
What is the sport product? • “… a good, a service, or any combination of the two that is designed to provide benefits to a sports spectator, participant, or sponsor”
What is the sport product? • Goods • Services Pure Goods Pure Services
What is the sport product? • Tangibility • Standardization/consistency • Perishability • Separability
Branding • “…name, design, symbol, or any combination that a sports organization uses to help differentiate its products from the competition”
Branding • Brand names • Guidelines • Positive, distinctive, generate positive feelings and associations, be easy to remember, and easy to pronounce • Translatable to a dynamite attitude-oriented logo • Imply the benefits the sports product delivers • Consistent with the image of the rest of the product lines, organization, and/or city • Legally and ethically permissible
Branding • Brand mark or logo • Trademarks • Identify that a sports organization has legally registered its brand name and/or brand mark and thus prevents others from using it
Branding Process • Brand awareness • Brand image • Brand equity
Branding Process • Brand Loyalty
What is a licensed product? • “… not manufactured by leagues, teams, or schools, but rather by independent companies under an agreement with a sport entity.” • Licensing • “…a contractual method of developing and exploiting intellectual property by transferring the rights of use to third parties without transfer of ownership.”
What makes licensing work? • Licensee advantages • Positive association with the sports entity • Greater levels of brand awareness • Save time/money in building brand equity • Receive initial distribution with retailers • Expanded and improved shelf space • May be able to charge higher prices • Licensee disadvantages • Athlete, league, or sport may fall into disfavor • Success depends on success of team • Styles change quickly
What makes licensing work? • Licensor advantages • Expansion into new markets • Generate awareness of the sports entity • Increase its brand equity • Very little risk • Licensee disadvantages • May lose some control over the elements of the marketing mix
How does licensing work? • Licensees pay an initial, one-time licensing fee • They take on production issues and assume risk by manufacturing product • They then pay a royalty for the use of specific trademarks on specific products
Licensed-Product Revenues Retail Sales of Licensed Sport Products in the US • 1990 - $5.3 Billion • 1995 - $10.4 Billion • 1996 - $13.8 Billion
Approach of ProfessionalSport Leagues • NFL • MLB • NHL • NBA
Collegiate Licensing • Up to the 1970s, manufacturers did not pay royalties • Significant revenues began in the late 1980s
Quality • Service quality • SERQUAL • Reliability, assurance, empathy, responsiveness, tangibles • TEAMQUAL
Quality • Product quality • Performance • Features • Reliability • Conformance • Durability • Serviceability • Aesthetics • Perceived quality
New Sports Products • New products from organizational perspective
New Sports Products • New products from the consumer’s perspective
New Product Development • Idea generation • Idea screening • Analysis of the concept or potential • Development • Test marketing • Commercialization
New Product Success Factors • Product considerations • Other marketing mix considerations • Marketing environment considerations
Product Life Cycles • Introduction • Growth • Maturity • Decline
Product Life Cycles • Fad • Classic • Seasonal