Market Leader Brings Relief to Monitoring Concerns

1. Market Leader Brings Relief to Monitoring Concerns According to the reputable team at Bell Integration, a brand with global recognition to its name, their recipe to success is that they first identify the market needs and then leave no stone unturned to find affordable, workable solutions to these concerns. It is exactly what they did when they initially launched their IT monitoring solutions. It is the kind of service that caters for a range of needs from one single point of contact. Through this service solution, their clients have access to support 24/7 every single day of the year. One of the main attractions to opt for this service they offer is that it offers seamless management and increased quality while remaining highly affordable. The team identified a challenge amongst their clients to keep up with technology that advances at a rapid pace. This increases the complexity of operational processes, that as a result required more complex cloud architecture. Coupled with evolving hybrid workloads, the situation dumped IT execs in a position where they had to face numerous challenges and support was one of the main concerns. Not only were the demands they had to deal with increasing, but it was forever evolving as well. As most of their clients didn’t have the resources or expertise to keep up with these changes, and they struggled to integrate Iaas and Paas solutions, the Bell Integration team stepped in. The solution they offered brought about several highly appreciated key attributes. First, it delivered easy transition as they would appoint a transition manager to the task. The main concern that this professional had to address was to ensure that they gain a deep understanding of the current working environment and its key attributes. A transition manager would take responsibility for mapping out key features and tasks, define and evaluate existing technology and procedures and make the necessary recommendations. These recommendations would serve as a platform for any remedial activities. The team would suggest and incorporate new processes to help the current system and procedures to align better with best practices in the field.

2. Transformation is another key attribute and the team ensures that all processes and activities, as well as the new systems, are set up and operating according to the best practice policies in the field. When it comes to any project of this magnitude, it is vital to have accountability in place. It is here where the trusted team is once again stepping up, true to their reputation in the field. Their appointed service manager takes full accountability for ensuring customer satisfaction and sustaining the current service level. The manager would ensure that the processes remain within the definition and take care of reporting on various aspects either on daily, weekly or monthly interims. These reports become the foundation from where recommendations would be made and improvements can be suggested and incorporated. Innovation has always been part of the Bell Integration brand identity and it is why they take care to continuously ensure updates and improvements are part of their service solution when it comes to IT monitoring. The driving force behind constant innovation is the desire to improve and optimise existing structures and processes to enjoy the enhanced performance. They structured their service solution in such a manner that their clients can easily access their systems via a range of platforms, including mobile devices. Lastly, they take care to ensure that their clients remain informed regarding any concerns, progresses and changes through regular reporting done via email. It is just one of the many ways how they set themselves apart as a leader in this competitive industry. About Us The core of our business is to offer outstanding IT services and consultancy to help our clients to overcome the obstacles in their way to success. But we also offer more, we are a company where our staff is both pushed and supported to achieve their highest levels of success, a place where we value our staff and appreciate their contribution in steering our team to grow and excel. Throughout our values guide us forward. Values such as honesty, integrity, transparency and being always agile and responsive. Visit our website at http://www.bell- integration.com/ and explore how our team can help you to achieve greater success.