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Benefits of Touchscreen kiosk

Touch screen kiosk aka as an interactive kiosk is a computer terminal assembled with specialized hardware and software that provides access to information and applications for communication, commerce, education, etc.

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Benefits of Touchscreen kiosk

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  1. 5 BENEFITS OF TOUCH SCREEN KIOSK

  2. TOUCH SCREEN KIOSK • It is a stand-alone device that provides a touch screen interface and uses highly advanced programming software. • The term touch screen refers to touching the display of a device with a finger or hand. • The touch screen is a monitor based either on LCD or CRT technology that accepts direct onscreen input. • Mainly used in the retail or consumer industry. • Also placed in high traffic areas which enable to access information with a finger touch.

  3. TYPES OF TOUCH SCREEN TECHNOLOGY Main types include • Resistive • Capacitive • Infrared • Surface Acoustic Wave COMPONENTS OF TOUCH SCREEN • Touch Sensor • Controller • Software Driver

  4. BENEFITS OF TOUCHSCREEN KIOSK • Reduce Cost • Repurpose human power • Accurate • Enhance Customer service • Saves time

  5. REDUCE COSTS • Can be used instead of staff and it is a one - time investment • Provide answers to customers according to their buying concerns. • Reduces the labour cost by increasing sales volume. • Cost - effective solution and cheap

  6. REPURPOSE HUMAN POWER • Automated machines leads to layoffs and downsizing. • Replace traditional customer service roles. • Can provide a more important task to the employees at the same time. • Employees need only to handle customer service obligations that artificial intelligence can’t handle.

  7. ACCURATE • Provides accurate information. • Systematically programmed and tabulates the data in accordance with the preference of user/ customer • Can modify the data if any changes occured. • It avoids the confusion of datawhen compared to human memory. • Touch screen kiosks in dubai are much popular in accuracy.

  8. ENHANCE CUSTOMER SERVICE • Can perform multiple tasks . Eg:registrationprocess, clearing queries, on-demand functionalities, provides information. • Better service offered by touch screen kiosk improves customers purchasing experiences. • Eliminates the waiting time and improves the message retention. • Complex tasks can also be performed.

  9. SAVES TIME • Touch screen technology improves the speed. • Allow customers to serve themselves. • Businesses can offer shorter lines and reduced wait times. • Reduces the need to hire , train and pay to employees.

  10. THANK YOU

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