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ICD-10 Documentation Improvement Strategies

Experts suggest that ICD-10 transition can hit Revenue Management cycles hard! Claim denials and rejections are expected to increase by 200% according to studies by CMS. These figures really question the provider’s ability to manage his revenue cycles. <br>For this, you need to stay focused on every aspect of your RCM,( http://bit.ly/1LTG6kp ) you need to monitor it continuously and eliminate all the non-value adding steps. It’s important to stay updated on all the regulatory changes associated with ICD-10 and the Affordable care act. Know all the policies, guidelines and system changes which are required to make sure you’re in the right direction. <br>Technology can only facilitate in a smooth transition to ICD-10 and improving revenue cycles, however it alone cannot guarantee success until and unless full commitment is shown on your part.<br>

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ICD-10 Documentation Improvement Strategies

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  1. ICD-10 Boot CampPart 4 – Documentation Improvement Strategies Presented by Evan M. Gwilliam, DC MBA BS CPC CCPC NCICS CCCPC CPC-I MCS-P CPMA Chief Product Officer

  2. Dr. Evan Gwilliam • Education • Bachelor’s of Science, Accounting - Brigham Young University • Master’s of Business Administration - Broadview University • Doctor of Chiropractic, Valedictorian - Palmer College of Chiropractic • Certifications • Certified Professional Coder (CPC) - AAPC • Nationally Certified Insurance Coding Specialist (NCICS) - NCCT • Certified Chiropractic Professional Coder (CCPC) - AAPC • ChiroCode Certified Chiropractic Professional Coder (CCCPC) - ChiroCode • Certified Professional Coder – Instructor (CPC-I) - AAPC • Medical Compliance Specialist – Physician (MCS-P) - MCS • Certified Professional Medical Auditor (CPMA) – AAPC, NAMAS • Certified ICD-10 Trainer - AAPC

  3. Overview • Part 1 - ICD-10 fundamentals and navigation • Part 2 - Coding conventions and guidelines • Part 3 - ICD-10 code selection strategies • Part 4 - Documentation improvement

  4. ICD-10 Documentation Strategy 1. Find the diagnostic statement from a recent patient note. 2. Locate the ICD-9 codes reported for that service. 3. Search for the ICD-10 code using one of these three methods: a. Code mapping (i.e. GEMs tables) b. A common ICD-10 code list c. Alphabetic Index 4. Look up the code in the Tabular List and review the 4th, 5th, 6th, and/or 7th character.

  5. ICD-10 Documentation Strategy 5. Review in-column instructions at the level of each character. Pay particular attention to inclusion, Excludes1, and Excludes2 notes. 6. Compare the new codes to the existing diagnostic statement. 7. Re-create the note to ensure that it supports the newly selected ICD-10 codes. 8. The next time a patient presents with that condition, document in the new way.

  6. ICD-10 Documentation Strategy 1. Find the diagnostic statement from a recent patient note. 2. Locate the ICD-9 codes reported for that service. 3. Search for the ICD-10 code using one of these three methods: a. Code mapping (i.e. GEMs tables) b. A common ICD-10 code list c. Alphabetic Index 4. Look up the code in the Tabular List and review the 4th, 5th, 6th, and/or 7th character.

  7. Sample Diagnostic Statement “Exam findings are consistent with cervical sprain/strain and acute cephalgia. The patient was the driver in a motor vehicle accident.” In ICD-9, the codes might be:   • 847.0 Cervical sprain • 339.21 Acute post-traumatic headache

  8. ICD-10 Documentation Strategy 1. Find the diagnostic statement from a recent patient note. 2. Locate the ICD-9 codes reported for that service. 3. Search for the ICD-10 code using one of these three methods: a. Code mapping (i.e. GEMs tables) b. A common ICD-10 code list c. Alphabetic Index 4. Look up the code in the Tabular List and review the 4th, 5th, 6th, and/or 7th character.

  9. Sample Diagnostic Statement “Exam findings are consistent with cervical sprain/strain and acute cephalgia. The patient was the driver in a motor vehicle accident.” In ICD-9, the codes might be:   • 847.0 Cervical sprain • 339.21 Acute post-traumatic headache

  10. Code map – page 124

  11. S16.1xx_ Strain of muscle, fascia, and tendon at neck level Common codes – page 47

  12. Alphabetic Index– page 470

  13. Sample Diagnostic Statement “Exam findings are consistent with cervical sprain/strain and acute cephalgia. The patient was the driver in a motor vehicle accident.” In ICD-9, the codes might be:   • 847.0 Cervical sprain These methods suggest the following options: • S13.4xx_ Sprain of ligaments of the cervical spine OR • S13.8xx_ Sprain of joints and ligaments of other parts of the neck

  14. ICD-10 Documentation Strategy 1. Find the diagnostic statement from a recent patient note. 2. Locate the ICD-9 codes reported for that service. 3. Search for the ICD-10 code using one of these three methods: a. Code mapping (i.e. GEMs tables) b. A common ICD-10 code list c. Alphabetic Index 4. Look up the code in the Tabular List and review the 4th, 5th, 6th, and/or 7th character.

  15. ICD-10 Documentation Strategy 5. Review in-column instructions at the level of each character. Pay particular attention to inclusion, Excludes1, and Excludes2 notes. 6. Compare the new codes to the existing diagnostic statement. 7. Re-create the note to ensure that it supports the newly selected ICD-10 codes. 8. The next time a patient presents with that condition, document in the new way.

  16. Tabular – pages 278 - 279

  17. Tabular – page 281

  18. Sample Diagnostic Statement “Exam findings are consistent with cervical sprain/strain and acute cephalgia. The patient was the driver in a motor vehicle accident.” In ICD-9, the codes might be:   • 847.0 Cervical sprain The excludes2 note leads us to consider in addition: • S16.1xx_ Strain of muscles, fascia and tendon at neck level Note: Sprain and strain are separate codes in ICD-10. GEMs crosswalks won’t tell you about this code, you need to know how to read the instructional notes.

  19. Sample Diagnostic Statement “Exam findings are consistent with cervical sprain/strain and acute cephalgia. The patient was the driver in a motor vehicle accident.” In ICD-9, the codes might be:   • 847.0 Cervical sprain • 339.21 Acute post-traumatic headache

  20. ICD-10 Documentation Strategy 1. Find the diagnostic statement from a recent patient note. 2. Locate the ICD-9 codes reported for that service. 3. Search for the ICD-10 code using one of these three methods: a. Code mapping (i.e. GEMs tables) b. A common ICD-10 code list c. Alphabetic Index 4. Look up the code in the Tabular List and review the 4th, 5th, 6th, and/or 7th character.

  21. Code map – page 61

  22. Common codes – page 47

  23. Alphabetic index – page 461

  24. Sample Diagnostic Statement “Exam findings are consistent with cervical sprain/strain and acute cephalgia. The patient was the driver in a motor vehicle accident.” In ICD-9, the codes might be: • 339.21 Acute post-traumatic headache These methods suggest: • G44.319 Acute post-traumatic headache, not intractable • G44.3- Headache, post-traumatic

  25. ICD-10 Documentation Strategy 1. Find the diagnostic statement from a recent patient note. 2. Locate the ICD-9 codes reported for that service. 3. Search for the ICD-10 code using one of these three methods: a. Code mapping (i.e. GEMs tables) b. A common ICD-10 code list c. Alphabetic Index 4. Look up the code in the Tabular List and review the 4th, 5th, 6th, and/or 7th character.

  26. Tabular List – page 151

  27. Sample Diagnostic Statement “Exam findings are consistent with cervical sprain/strain and acute cephalgia. The patient was the driver in a motor vehicle accident.” In the Tabular List, we find: G44.311 Acute post-traumatic headache, intractable

  28. ICD-10 Documentation Strategy 5. Review in-column instructions at the level of each character. Pay particular attention to inclusion, Excludes1, and Excludes2 notes. 6. Compare the new codes to the existing diagnostic statement. 7. Re-create the note to ensure that it supports the newly selected ICD-10 codes. 8. The next time a patient presents with that condition, document in the new way.

  29. Tabular List – page 150

  30. 34 specialty specific ICD-10 books • More than 70 pages which teach • Conventions • Guidelines • Implementation steps • Documentation strategies • Provider Documentation Guides • Specialty specific • GEMs mapping • Alpha Index • Abridged Tabular List • Use “CureMD20” to save $20 at InstaCode.com

  31. Sample Diagnostic Statement “Exam findings are consistent with cervical sprain/strain and acute cephalgia. The patient was the driver in a motor vehicle accident.” In ICD-9, the codes might be:   • 847.0 Cervical sprain • 339.21 Acute post-traumatic headache

  32. ICD-10 Documentation Strategy 5. Review in-column instructions at the level of each character. Pay particular attention to inclusion, Excludes1, and Excludes2 notes. 6. Compare the new codes to the existing diagnostic statement. 7. Re-create the note to ensure that it supports the newly selected ICD-10 codes. 8. The next time a patient presents with that condition, document in the new way.

  33. Documentation for ICD-10 “Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment.” The ICD-10 codes in this case are: • S13.4xxA Sprain of ligaments of the cervical spine, initial encounter • S16.1xxA Strain of muscles, fascia and tendon at neck level, initial encounter • G44.311 Acute post-traumatic headache, intractable • V43.53xA Car driver injured in collision with pick-up truck in traffic accident, initial encounter • Y92.411 Interstate as place of occurrence of the external cause

  34. Documentation for ICD-10 “Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment.” The ICD-10 codes in this case are: • S13.4xxASprain of ligaments of the cervical spine, initial encounter • S16.1xxA Strain of muscles, fascia and tendon at neck level, initial encounter • G44.311 Acute post-traumatic headache, intractable • V43.53xA Car driver injured in collision with pick-up truck in traffic accident, initial encounter • Y92.411 Interstate as place of occurrence of the external cause

  35. Documentation for ICD-10 “Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment.” The ICD-10 codes in this case are: • S13.4xxA Sprain of ligaments of the cervical spine, initial encounter • S16.1xxA Strain of muscles, fascia and tendon at neck level, initial encounter • G44.311 Acute post-traumatic headache, intractable • V43.53xA Car driver injured in collision with pick-up truck in traffic accident, initial encounter • Y92.411 Interstate as place of occurrence of the external cause

  36. Documentation for ICD-10 “Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment .” The ICD-10 codes in this case are: • S13.4xxA Sprain of ligaments of the cervical spine, initial encounter • S16.1xxA Strain of muscles, fascia and tendon at neck level, initial encounter • G44.311Acute post-traumatic headache, intractable • V43.53xA Car driver injured in collision with pick-up truck in traffic accident, initial encounter • Y92.411 Interstate as place of occurrence of the external cause

  37. Documentation for ICD-10 “Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment.” The ICD-10 codes in this case are: • S13.4xxA Sprain of ligaments of the cervical spine, initial encounter • S16.1xxA Strain of muscles, fascia and tendon at neck level, initial encounter • G44.311 Acute post-traumatic headache, intractable • V43.53xA Car driver injured in collision with pick-up truck in traffic accident, initial encounter • Y92.411 Interstate as place of occurrence of the external cause

  38. Documentation for ICD-10 “Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment.” The ICD-10 codes in this case are: • S13.4xxA Sprain of ligaments of the cervical spine, initial encounter • S16.1xxA Strain of muscles, fascia and tendon at neck level, initial encounter • G44.311 Acute post-traumatic headache, intractable • V43.53xA Car driver injured in collision with pick-up truck in traffic accident, initial encounter • Y92.411 Interstate as place of occurrence of the external cause

  39. Documentation for ICD-10 “Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment.” The ICD-10 codes in this case are: • S13.4xxA Sprain of ligaments of the cervical spine, initial encounter • S16.1xxA Strain of muscles, fascia and tendon at neck level, initial encounter • G44.311 Acute post-traumatic headache, intractable • V43.53xA Car driver injured in collision with pick-up truck in traffic accident, initial encounter • Y92.411Interstate as place of occurrence of the external cause

  40. Documentation for ICD-10 “Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment.” The ICD-10 codes in this case are: • S13.4xxA Sprain of ligaments of the cervical spine, initial encounter • S16.1xxAStrain of muscles, fascia and tendon at neck level, initial encounter • G44.311 Acute post-traumatic headache, intractable • V43.53xACar driver injured in collision with pick-up truck in traffic accident, initial encounter • Y92.411 Interstate as place of occurrence of the external cause

  41. Documentation for ICD-10 “Initial exam findings are consistent with whiplash sprain of the ligaments of the cervical spine and strain of the muscles at the neck level. The patient also has acute post-traumatic headache, which does not respond to over the counter medications.  Patient was the driver of a vehicle that collided with a pick up truck on the interstate and is now in active treatment.” The ICD-10 codes in this case are: • S13.4xxA Sprain of ligaments of the cervical spine, initial encounter • S16.1xxA Strain of muscles, fascia and tendon at neck level, initial encounter • G44.311 Acute post-traumatic headache, intractable • V43.53xA Car driver injured in collision with pick-up truck in traffic accident, initial encounter • Y92.411 Interstate as place of occurrence of the external cause

  42. ICD-10 Documentation Strategy 1. Find the diagnostic statement from a recent patient note. 2. Locate the ICD-9 codes reported for that service. 3. Search for the ICD-10 code using one of these three methods: a. Code mapping (i.e. GEMs tables) b. A common ICD-10 code list c. Alphabetic Index 4. Look up the code in the Tabular List and review the 4th, 5th, 6th, and/or 7th character.

  43. ICD-10 Documentation Strategy 5. Review in-column instructions at the level of each character. Pay particular attention to inclusion, Excludes1, and Excludes2 notes. 6. Compare the new codes to the existing diagnostic statement. 7. Re-create the note to ensure that it supports the newly selected ICD-10 codes. 8. The next time a patient presents with that condition, document in the new way.

  44. 34 specialty specific ICD-10 books • More than 70 pages which teach • Conventions • Guidelines • Implementation steps • Documentation strategies • Provider Documentation Guides • Specialty specific • GEMs mapping • Alpha Index • Abridged Tabular List • Use “CureMD20” to save $20 at InstaCode.com

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