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The Open Source IP PBX

The Open Source IP PBX. Niche Product or Disruptive Technology?. Open Source in the SMB. Are you already using any open source software? Linux servers File servers Web Servers Mail Servers Desktops Applications SugarCRM MySQL OpenOffice. More Common OSS Projects. GAIM/Pidgin Firefox

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The Open Source IP PBX

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  1. The Open Source IP PBX Niche Product or Disruptive Technology?

  2. Open Source in the SMB Are you already using any open source software? • Linux servers • File servers • Web Servers • Mail Servers • Desktops • Applications • SugarCRM • MySQL • OpenOffice

  3. More Common OSS Projects • GAIM/Pidgin • Firefox • Thunderbird • Filezilla • VNC • Bugzilla • ClamAV • Putty • IPCop/M0n0Wall/pfSense/Smoothwall

  4. Open Source Telephony Projects • SIPx • CallWeaver • FreeSwitch • Asterisk • trixbox / Elastix • FreePBX • VoiceONE • VICIDial

  5. Can you rely on OSS Telephony? • Stability / Reliability • Hundreds of thousands of businesses running today • Support • Hundreds of certified support technicians • Digium & Fonality both have training programs • Paid support options from parent companies • Digium & Fonality both have paid support options • Certified Hardware • Heavy duty testing ensures interoperability • Enterprise-ready hardware • Digium, Rhino, PIKA, Sangoma, Polycom, Aastra

  6. Is OSS Telephony just a fad? • Are these just a niche or fad product? • Huge investments by big companies • Matrix Partners • Intel Capital • Companies are building commercial products on top of the open source components • Fonality PBXtra / trixbox Pro • Digium Asterisk Business Edition • Numerous appliances coming to market • Fonality, Digium, 3Com, PIKA, Rhino, Xorcom

  7. Is it a disruptive technology? • Brings Fortune 500 PBX features to the SMB • Enables advanced features previously unavailable • Branch offices • Telecommuters • VoIP Service Providers • Queues / Conference Rooms / Follow-Me • Softphones • Intra/Extra Company Connections • Pricing is far less than legacy systems

  8. Allows new class of resellers • PBX systems have always been the domain of legacy resellers/VAR’s • IP PBX system can now be installed by IT Techs • Systems are easy to install and configure • Runs on existing data network • Utilizes TCP/IP • Uses commodity PC hardware • Interfaces through existing switches and firewalls • This is the domain of the IT Consultant!

  9. OSS PBX Systems Evolve • Systems are evolving at a rapid pace • New features • Greater reliability • Easier maintenance • Easier to support • VoIP quality is improving • More companies providing training

  10. All Roads Lead to OSS! • Is OSS Telephony right for the SMB? • Pricing is great • Features are incredible • Consultants are getting trained • Parent companies offer support • Parent companies certifying hardware • Systems are getting easier to use • The time is now right to consider an OSS telephony platform!

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