1 / 3

Provide an Amazing Customer Service Experience with these 5 Best Wireless Headsets

So, to help you out, here is a list of the best wireless call centre headsets that provide the best customer service experience.

EVoIPStore
Download Presentation

Provide an Amazing Customer Service Experience with these 5 Best Wireless Headsets

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Provide an Amazing Customer Service Experience with these 5 Best Wireless Headsets Hello, Sir! How can I help you? Sorry, I can’t hear you properly. Could you repeat? Oh, I’ll try to fix that. Can you hear me now? <Bip, bip, bip> Do you recognize the above scenario? If so, you know that no one likes being in such a situation. Neither your agents nor your customers. Background noise, low volume, disturbance, screaking, all of them can affect how well you perform during the call. If the wireless headset you use is of poor quality, so will be the service you provide. In order to give your customer the best customer service experience, you have to use the best wireless call centre headsets. So, to help you out, here is a list of the best wireless call centre headsetsthat provide the best customer service experience. 1.Sennheiser CC 550 IP

  2. Sennheiser is one of the leading names in audio headphones. The German manufacturer has even broken into the wirelesscall center headsetsmarket. The CC 550 IP has the precision sound that is expected from all Sennheiser products. This wireless headset also has a USB connection and a noise-cancelling microphone. The headset delivers superior sound quality along with voice clarity. This headset also reduces the echo so the customer can hear the representative clearly. The ActiveGard technology ensures protection against sound surges and acoustic shock. And, the padding around the earpieces helps distribute the pressure to provide a comfortable wearing experience. 2. Jabra Pro 930 The Jabra Pro 930 is a wireless headsetthat allows users an option to purchase the duo or the mono variant of the headset. Of course, it depends on the needs of the call centre as to which one best suits its needs. Agents can take calls from up to a distance of 120 meters away from their desks. The less-expensive version of these wireless headsets allows users to make calls from their desk or computer phone. Setting this wireless call centre headset if really easy. You only need to connect the headset to their computer using Bluetooth and you are all set. 3. Plantronics Call Centre Headset: HW261N Plantronics headset HW261N is a professional-grade wireless headset that is available at a very competitive price. Being lightweight and simple, the Plantronics headset is comfortable enough to wear for an extended period of time. The audio quality is enhanced due to its flexible, noise-cancelling microphone and the headset has a stereo output that may work for you if you need a headset with a single microphone. 4. VXi BlueParrott B350-XT VXi BlueParrott B350-XT is a relatively inexpensive variant in the line of wireless headsets. The Bluetooth headset comes in a single ear unit that enables noise cancellation of up to 96%. This allows the agents to keep their calls away from the background noise. The VXi BlueParrott B350-XT headset comes with buttons for volume control, power, and a Parrot button that can be customized. The Parrot button can be customized via the BlueParrot MySay app. This variant provides almost 24 hours of Talktime. The wireless headset even allows iOS battery charge monitoring. And, as far as the comfort is concerned, the headband is flexible, making it easy for you to adjust the headset for a more comfortable fit. 5. Logitech H650e The Logitech Mono H650e is a modern variant of call center headset. This single ear unit is ideal for those who need to speak with their coworkers in between calls. The design is lightweight, making it a comfortable wear for an extended period of time. The headset also has a noise-cancelling unidirectional mic that focuses the speaker's voice, removing excess background noise. The headset connects with a USB cable.

  3. Don’t worry, the cable is long enough to connect to computers, not forcing you to lean over their computers. Final Words of Advice In the end, it all comes down to the ratio of price and quality. So, depending upon your budget and possibilities, choose the most viable option for your business. Each of the headsets that you find in the aforementioned list offers a great price to quality ratio. Thus, never forget to choose the wireless call center headphones that provide every function that you are looking for at a great price deal.

More Related