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2017 MB2-718 Practice Exam
Microsoft MB2-718 Exam MB2-718 Microsoft Dynamics 365 for Customer Service
Microsoft MB2-718 Exam 1 2 3 4 Test Info Objectives Learning Materials ContactUs
1 Test Info
MB2-718 Test Info Published: February 21, 2017 Test Languages: English Audiences: IT professionals, Developers Technology: Microsoft Dynamics 365 Enterprise
2 Objectives
MB2-718 Exam Objectives Related Certification Microsoft Specialist exams for Microsoft Dynamics 365 Manage Cases, the Knowledge Base, and the Interactive Service Hub (25% - 30%) Manage Queues, Entitlements, and Service Level Agreements (SLAs) (20% - 25%) Implement Service Management Analysis and Voice of the Customer Surveys (15% - 20%) Manage the Unified Service Desk (USD) (15% - 20%) Manage Dynamics Field Service and the Interacitve Services Hub (15% - 20%) Exam Objectives
3 Learning Materials
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4 Contact Us
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