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Perspectium ServiceInsight

You can't manage what you can't measure - but measuring business functions automated with ServiceNow has always posed an interesting challenge ... do you use the limited inbuilt reporting capabilities in the product, and not get the insight that users really want? Or do you extract ServiceNow data into an external repository, and use real business intelligence tools to get the insight needed?<br><br>

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Perspectium ServiceInsight

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  1. Perspectium ServiceInsight

  2. Get Real Visibility into ITSM, CSM, HR, ITAM and ITOM • How Many of These Boxes Can You Check? • You need to be able to create Tableau reports that you can share across the company • Your BI team wants the ability to manipulate analytics, without needing to learn ServiceNow • You want to merge ServiceNow data with data from other enterprise applications

  3. You can't manage what you can't measure - but measuring business functions automated with ServiceNow has always posed an interesting challenge ... do you use the limited inbuilt reporting capabilities in the product, and not get the insight that users really want? Or do you extract ServiceNow data into an external repository, and use real business intelligence tools to get the insight needed? Many large organizations opt for the external approach, but that brings its own challenges. How to extract all the data needed without causing a performance impact to ServiceNow? How to keep database schemas synchronized with ServiceNow applications?

  4. Fortunately, Perspectium is the authority in ServiceNow workflow integration - for every business need. Our ServiceBond technology was created by the founding developer from ServiceNow, David Loo, and it's simply the best way to reliably, bidirectionally connect ServiceNow workflows to other incident fulfillers, external teams and ITSM tools - without having to build and maintain it yourself, without impacting performance, and all from within a native ServiceNow app.

  5. Contact Us Location: 10801 N Mopac Expressway, Building 1, Suite 100, Austin, TX 78759 Contact: +1 888 620 8880 E-mail: info@perspectium.com More information about the topic visit https://www.perspectium.com/products/serviceinsight/

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