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Dangerous Documents. Legal Compliances. State and federal laws Contractual obligations Subject to an affirmative legal duty to establish and maintain certain records for specified periods of time. It’s Not Just Paper Anymore. Approximately 30% of all data make it to paper
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Legal Compliances • State and federal laws • Contractual obligations • Subject to an affirmative legal duty to establish and maintain certain records for specified periods of time
It’s Not Just Paper Anymore • Approximately 30% of all data make it to paper • Most all documents are computer-based • Information is being stored digitally • CD = 700 MB = 5 boxes of paper • Hard drive = 30 GB = 214 boxes of paper • Multiple copies and variations exist in multiple locations
MS Word – A Dangerous Document? • Embedded information in documents • Comments • Redlines • Metadata • Data, filename, file type, author • Drafts • Keep only the final copy • Destroy draft versions
Sources Internal External Internet Who has these dangerous documents? • People • Employees • Consultants • Clients • Experts • Suppliers
Electronic dangers • Viruses and Trojans • Increased use of email in litigation • Instant Messaging (IM) can allow users to “go under the radar” if IT does not track • Spyware can be deployed on user’s computer w/o their knowledge to track people’s computer movements
Sarbanes Oxley Act (Jan 2002) • Purpose: to assure accountability and accurate reporting of financial data and significant events • Requires internal controls and information management • Must document to demonstrate compliance
Document Retention • Prevent violations of state & federal laws • Provide standard procedures • Protect organization during litigation, investigations & audits • Reduce costs of discovery • Protect officers & directors from liability • Preserve organization’s reputation
Company Retention Policy • Must be reasonable & not in bad faith • Must cover… • Responsible individual(s) • Procedure for storing, indexing & destroying documents • Identify documents (consistently not selectively) • Identify physical location of paper & media • Indicate retention schedule
Acceptable Use of Policies • Legitimate business purpose • No reasonable expectation of privacy • Inform employees that institution retains the right to review emails & web browsing activities
HR Issue • Documents contain social security numbers • Identity theft • Electronically collected information must be secured • As it is collected & stored
Sources • Guide, Advise, Protect • Brian H. Nelson, Esq. (Edwards & Angell) • Hidden Liabilities: What is Lurking in Your Files • Elizabeth Bates (Consultrex USA) • Controlled & Uncontrolled Records: Management & Discovery • David Whetmore (Ernst & Young)