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Visa chargeback reason code 75 is implemented when there is a transaction listed in billing statement and customer don’t recognize it. Card brand use this code to register claim for both present and previous card transactions.
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Chargeback Expertz Chargeback ReasonCode75 Visachargebackreasoncode75isimplementedwhenthereisa transactionlistedinbillingstatementandcustomerdon’trecognizeit. Cardbrandusethiscodetoregisterclaimforbothpresentandprevious cardtransactions. Oneofthecauseisnameandlocationofmerchant onthebillingstatement. Ifamerchantisnotusingsamenamefor billingthatisdisplayedonthestore, thencardholdermaythinkthatthe transactionwasillegal. Therearemanysituationswherethiscode applies, someofthemare:
Customerforgotafterpurchasingaproductfromanonlinestore Cardholderdoesn’trecognizethetransactiononthebilling statement Someonefromthefamilymadeapurchaseanddidn’tinformcard holder Customerislookingforrefundbutheorshedon’twanttogo throughtraditionalprocess. VisaChargebackReason code75doesn’tapply: Whencardholdermakesaclaimthattransactionwasn’tauthorized, oritwasfraudulent Thetransactionwasexecutedviatelephoneservice Acquirergaveevidenceforthetransaction Apinauthorizeddebittransaction Itwasapassengertransporttransactionorautomatedfueldispenser
RespondingtoVisa chargebackreasoncode75 MediaNeeded: Areceiptwithswipe. Ifcardisnotpresentthen invoice, proofofdelivery, AVSresults, andCVV2resultswillwork. MerchantResponse:Provideinformationordocumentationthatwill helprecognizethetransaction. Amerchantcanprovideinvoice, sale receipt, deliveryreceipt, ordescriptionofproductpurchased. Preventing: Makesurethatbilldescriptionisrecognizableand accurate, andalwaysusetollfreephonenumberinbilldescription. Unlikeothertypeofchargebacks, whichrequiredifferentactionsand havevariouscircumstances, Reasoncode75consistofproviding informationtotheprocessorsuchasdocumentation, salesreceipt, servicepurchased, shippinginformation, andmore. Merchantshave toensurethatdocumentationsarelegitandprocessorreceivesthem beforetheduedate. Ifthesethingsaren’tkeptinconsiderationthen merchantmayloserepresentment. Transactionnonrecognitiondisputeareoftenbecauseofbadfaithby theownerofcard. Whenithappens, processorwilltrytoresolvethe dispute, theconditionisyouprovidealltherequireddocumentsand followprocedures. Ifthebillingdescriptorissetthenchancesarethat youwon’tfacethistypeofproblem, mostofthecasesarebecauseofit. Incasemerchant’snoticethatdisputesareincreasingdaybyday, then itisbettertochecktransactionproceduresandcontactprocessorso thatyourmerchantaccountisbasedontheinformationthatcard holderwillrecognize.
Merchantsshouldstateclearpoliciesaccompaniedbyfeaturesthat willmakethingseasyforcardholderstoresolvetheirissue. A merchantcananticipatequestionsthatacardholdermayaskand provideinformationtospeeduptheresolution. Toolssuchas feedbackformsandautocancellationcanalsohelpmerchantstoget ridofchargebacks. Address- 1030049thStN #427, ClearwaterFL33762, USA. Contact - +1855-465-4723 Getmoreinformationvisit website - https://www.chargebackexpertz.com/