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Robbery. Our Safety Depends On…. . Two Rules! React quickly. Make a decision. Two Questions! My situation? Best options available? Two Objectives! Survive. Escape. Safety In A Nutshell... . Avoid being an attractive target Safety in numbers Remain alert and aware
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Our Safety Depends On…. Two Rules! • React quickly. • Make a decision. Two Questions! • My situation? • Best options available? Two Objectives! • Survive. • Escape.
Safety In A Nutshell... • Avoid being an attractive target • Safety in numbers • Remain alert and aware • Plan to be safe
Common Safety Problems Assisting Robbers • Piggybacking – Someone following employees through a door • Employees propping doors open • Failure to recognize strangers • Failure to report • Failure to document
Common Trouble Spots • Places where cash is handled • Reception area • Stairwells • Elevators • Restrooms • After hours • Parking lots and garages
Safety In The Office • Keep purses, wallets, or valuables with you or secured • Check the identity of strangers • Always let someone know where you will be (lunch, restroom, late for work) • Be discreet. Don’t announce your social life and vacation plans to visitors or callers
Screen Visitors • Always be alert for suspicious or abnormal behavior…. People in the wrong areas including employees • Familiar (Expected) visitors • Unknown (Unexpected) visitors • Messengers, servicepersons, and maintenance workers
Being Safety Conscience • Use the buddy approach • Take the polite inquiry approach • Be non-confrontational • Question circumstances • Respond to unresolved situations
Intruder/Trespasser (Unarmed) • Notify supervisor • Notify police • Determine intruder’s exact location • Stay away and keep others from intruder • Determine the extent of the crisis
Notify police Notify supervisor Protect the crime scene - identify and preserve evidence Separate witnesses Direct law enforcement Criminal Incident
What if WE are robbed? • Remain calm • Cooperate • No surprises • Don’t argue • Don’t fight • Don’t pursue • Get a description • When safe… Report to police
Armed Robbery • If you hear… Noise, Shouting, Gunfire it is your cue to: • Seek cover • Lay flat on the floor • Don’t move • Hands visible • Listen carefully • Expect to be over run by responding Public Safety Personnel
Hostage Situations • Follow instructions • First 15-30 minutes most dangerous • Remain Calm and Cooperative • Avoid Heroics • Don’t Make Suggestions • Don’t be argumentative with anyone • Don’t turn your back • Maintain eye contact, but don’t stare • Reasonable Requests - OK • Telephone – Yes or No answers only • Escape only if you are sure • Be Patient – The police are working to free you!
Final Word…. • Remember… • Safety! • Safety! • Safety!