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As a professional and the CEO of AI Tech Solutions, I, Mohammed Alothman, have seen the disruptive potential of artificial intelligence firsthand, having been actively involved in designing and building it.<br>
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MohammedAlothmanReflectson LessonsfromFailedAIProjects AsaprofessionalandtheCEOofAITechSolutions,I,MohammedAlothman,haveseenthedisruptivepotentialofartificialintelligence firsthand,havingbeenactivelyinvolvedindesigningandbuilding it. However,theroadtoinnovationisnotallhoney.Allovertheworld, therehavebeenmanyfailuresofAIprojectsinwhichthepotdidnot deliveritspromiseddelivery,yieldingimportantlessonsfor researchers,developers,andorganizations. ThispaperwilldiscussafewofthemostnotablefailuresofAI projects,focusingonreasoningfortheirfailureandpotentialrisks involved.Therefore,itmayalsoguidefutureworkwithmorecare and betterdirection inAIdevelopment. Complexity:ATwo-SidedEdge AIprojectsalwaystendtobecomplex,requiringinterdisciplinaryexpertise,infrastructure,and objectives.Althoughtheconceptiswonderful,suchprojectsmay spectacularlyfallapartifjust onepartoftheirexecutiongoes wrong. We,atAITechSolutions,haveseenhowtheplanningandrisk managementhavemadethe challengesofanAIprojecteasiertosolve.However,italsohasimportanceinlearningwhythe projectsfail. SomeSignificantFailedAIProjects 1.Microsoft'sTay MicrosoftcameupwithTayin2016asanagentchatbottohaveafriendlychatonTwitter.After almost24hours,Taywasalreadyproducinghatefulandoffensivematerialbecauseofthe weaknessesinitslearningalgorithm. Itindicatesthe necessitytoprotectAIsystemsfrombeingusedinmanipulativemanners.The promiseof fulltestingatAITechSolutionssothatsuchaflawwouldnotoccuristhat itshould notcompromisethereliabilityofAIsystems.
IBMWatsonforOncology IBM'sWatsonforOncologywastobethenewrevolutionincancertreatment,withadvice tailoredaccordingtotheneedsofthepatient.Unfortunately,itcameundercriticismintheform ofinaccuraciesandinconsistenciesin advice. ThisoneshowswhyethicsguidelinesareamustforAI-basedprojectsinthatthedataused mustbereliableandtestedbeforeitis availableforuse.AITechSolutionsplacesemphasison qualitydatavalidationtoensurethecorrectnessofthe systems. Google'sSelf-DrivingCar Failures EventhoughGoogle'sself-drivingcarhasachievedmuchtodateintermsofmagnificent success,italsocomeswithfailure,suchasaccidentsandethicalissueswhendeciding. TheseproblemsillustratetheextentofwhatanAIwoulddoaboutcomplexreal-worldproblems andethicalissues.AtAITechSolutions,webelieveinandpromotetheinclusion ofhuman oversighttoenhancethefunctionalitiesofAIforapplicationsthatbearahighrisk. FailureinAIProjectsThreats 1.ErosionofPublicTrust ThefailureofAIprojectswilldosignificantdamagetopublicconfidenceinthetechnology. MajorfailuressuchasTayandWatsonforOncologydonotinstilltrustbut rathercreate skepticismabouttheaccuracyandethicalityofAI.
Trustneedstobebasedonopennessandresponsibility, whichare thebasicvaluesofour companyatAITechSolutions.AndIalways say thattrustisthekeytowidespreaduseofAI technologies. • FinancialLosses • Companieswillsufferhugelosses,resourcewastage,andmissedopportunitiesbecause of failuresinAIprojects. • EthicalandLegalConsequences • ThefaceoffailureofAIisprovidedinethicalmattersaswellasliabilityissues.Bias-intrinsically seededalgorithmsmaybeabletocreatediscriminationandinfailure,theautonomoussystem couldonlyresultininjuryamonghumans. • Tobalanceoutthisthreat thatAItechcouldpose,theoneendsaligneachoneof theprojects towards ethicsandregulationfromtheirside. • TheTakeAwayfromFailureinAIProjects • QualityofDataonPriority:ManyAIprojectslosetheirvalueduetotheverypoorquality ofdata,leadingtowrongpredictionsandbiasedresults.Clean,accurate,and representativedataaretheessenceofsuccessforAIsystems. • Human-CentricDesign:AIshouldsupplementthehumanabilityratherthansupplantit. Organizationsmaygetoverethicalissuesandcomplicateddecisionsbyworkingina closedloopwithhumans. • TestThoroughly:Aseriesofcomprehensivetestingandvalidationof AIsystemsis crucialtoidentifyanyprobableissuesbeforetheirdeployment.Thisreducesthe possibilityoffailuresandensuresthatthesystemworksefficientlyinthefield. • ScalabilityPlanning:ThefactthatmostAIprojectsfailtoscaleeffectivelyleavesmuch fororganizationstodesignevolvingsystemsthatcouldrespondaccordingtogrowing demandsanddifferentneedsovertime.
HowAITechSolutionsContributetoOvercomingAIProject Pitfalls WearealwayslearningfrompastmistakeswithAITechSolutionstobeabletoassist organizationsthataresucceedingwiththeirprojectsinAI.Ourapproachisoneofcarefuland iterativeplanningonethicalconcernsandthenintensetesting. Withourexperience,clientsarefacilitatedsuchthattheyavoidtheintricaciesofthe developmentandintroductionofAIwithadegreeofconfidence.Toputitinmyownwords sometimes,successinAIisnotonlydue to innovationbutalsoduetoresponsibilityand resilience. Goingforward:AmoreresponsibleapproachtoAI TheseearlierAIfailureshaveprovidedthebest learningforfutureprojects.Addressingtheroot causesandtakingproactivemeasurestounlockthe capabilityofAIwithminimalriskscanbe achieved. WorkinghereatAITechSolutions,wewanttomakethedevelopmentofAIsomethingnew, responsible,aswellasproductive.Wecan learnfromourpastto createthatfuture whereAIwill makelifemorebeautifulforpeopleanddriveprogresswithoutplayingethicsortrustworthinesstothe stake.
AboutAuthor,MohammedAlothman MohammedAlothmanistheChiefExecutiveOfficerofAITechSolutions.Thecompany providesitsthinktankonAI.Withmanyyearsofexperienceindevelopingandimplementing AI systems,theexperienceofMohammedAlothmanliesintakingorganizationsthroughthe challengeofAIprojects. DedicatedtoethicalgrowthandinnovationinAI,MohammedAlothmanearnedthetrustofthe communityasathoughtleaderthroughresearchbyaimingtodesignmachinelearningsolutions thatare trustworthy,productive,and relevanttothe needsof businessandsociety.