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The Important Details of Private Branch Exchange and its Attributes

Private Branch Exchange helps an organisation to manage incoming and outgoing calls, thereby facilitating internal communication. Apart from internal communication, users can also communicate externally, that is outside the company.

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The Important Details of Private Branch Exchange and its Attributes

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  1. PBX refers to a business telephone system to manage incoming and outgoing calls. • It helps to save the cost of a separate phone line for each user. • Traditional PBX was a hardware system to handle routing and call switching. • Some calling features of PBX are: call waiting, auto-attendant, message or music on “hold” functions, voice mails and more.

  2. Multiple telephone trunk lines that terminate at the PBX • A computer to manage call-switching within the PBX • The multiple line network within. • An optional switchboard for operating manually.

  3. Traditional PBX • 1. On-Premise PBX • 2. Hosted traditional PBX • IP Based PBX • 1. On-Premise • 2. Hosted IP PBX

  4. IP PBX enables call switching between VoIP users. • IP PBX uses the internet to channel calls. • This connects telephone extensions to PSTN and provides a secure internal communication system.

  5. IP PBX systems present scalability, enhanced features and better management. • As a software these are easier to upgrade and maintain in comparison to the previous hardware version. • IP PBX also offers experience in terms of connectivity and reachability.

  6. Hosted PBX is the PBX system which a third party service provider builds, delivers and manages. • It is an IP based telephony solution that is provisioned and accessed entirely through the internet. • Hosted PBX connects to the customer or clients’ telephone system through the IP-based network or simply the internet.

  7. Low cost & Less Maintenance • Scalable and Reliable • Latest Features and Back up

  8. Hosted VoIP Business is a form of retail VoIP Business. • In this the hardware and PBX are hosted at an off-site location away from where the VoIP service is used. • Hosted VoIP Service is suitable for small or medium-size businesses. • To know more about Hosted VoIP Business check here.

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