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Th The Di e Diffe fference rence b bet etween UI an ween UI and UX d UX
Intr Introduc oduction tion
In In to tod da ay y''s s in inn no ov va at tiv ive e an and d s sp pec eciia alliz ize ed d co con nd diit tiio on n,, th the e ex exp pr re es ss siio on ns s "U "UI" I" (U (Us se er r In Inte ter rf fa ac ce e) ) an and d "U "UX X" " (U (Us se er r E Exp xpe er rie ien nc ce e) ) ar are e be bein ing g ut utiilliiz ze ed d lik like e ne nev ve er r be bef fo or re e.. B By y an and d lar larg ge e,, th the es se e te ter rm ms s are are all allu ud din ing g to to cl cla aiim ms s to to fa fam me e an and d th tho ou ug gh ht ts s th tha at t h hav ave e be bee en n ar aro ou un nd d fo for r q qu uit ite e a a lo lon ng g tim time e p pre rec ce ed diin ng g th the e p pre res se en nt ta at tiio on n of of th the e co con nd de en ns se ed d w wo or rd din ing g
U UI = U I = UX X UI UI- -Use User r In Inte terface rface UX UX- -Use User r E Exp xper erience ience
T Th he e m mos ost t w wid ide elly y rec yo you u w will ill h he ea ar r in in th the e w wo or rk kiin ng g en env viir ro on nm me en nt t,, in in cu cus sto tom me er r U UI I D Dev eve ello op pm me en nt t T Tr ra aiin nin ing g C Cen ent te er r in in B Ba an ng ga allo or re e ga gath the er riin ng gs s an and d re reg gu ulla ar rly ly in in em emp pllo oy ym me en nt t p pos ost tiin ng gs s or or oc occ cu up pa at tiio on n ne nec ce es ss siit tie ies s is is th the e in inc ciid de en nt ta all m mix ix or or tr tra ad de e of of th the e te ter rm ms s.. reco og gn niz ize ed d m mis isg gu uid ide ed d ju jud dg gm me en nt t th tha at t
B By y an and d lar larg ge e,, th the e m mis ista tak ke en n d des esiir re e is is th tha at t an an in int te er rf fa ac ce e or orig igin ina at to or r of of co cou ur rs se e co com mp pr re eh he en nd ds s or or co con nc ce en nt tr ra at te es s on on cl clie ien nt t en enc co ou un nt te er r on on th the e gr gro ou un nd ds s th tha at t th the eir ir w wor ork k is is in in d dir ire ec ct t co con nt ta ac ct t w wit ith h th the e cl clie ien nt t..
T Th he e s str tra aig igh ht tf fo or rw wa ar rd d ce cer rt ta aiin nt ty y is is th tha at t U UI I is is no not t cl clie ien nt t en enc co ou un nt te er r.. T Th he e d dis isa ar rr ra ay y m ma ay y es ess se en nt tiia all lly y be be on on th the e gr gro ou un nd ds s th tha at t bo both th co con nt tr ra ac ct tio ion ns s be beg giin n w wit ith h th the e le lett tte er r "U "U" ".. M Mo or re e p pr ro ob ba ab blle e,, it it or orig igin ina at te es s fr fro om m th the e co cov ve er r of of th the e ab abil iliit ty y s set ets s re req qu uiir re ed d in in bo both th or ord de er rs s.. T Th he ey y ar are e ab abs so ollu ut te elly y re rella at te ed d zo zon ne es s,, an and d in in ce cer rt ta aiin nt ty y nu num me er ro ou us s pl pla an nn ne er rs s ar are e lea lear rn ne ed d an and d s ski killllf fu ull in in bo bot th h..
In In an any y ca cas se e,, in in s sp pit ite e of of th the e co cov ve er r,, bo both th fi fie elld ds s ar are e s sig ign nif ific ica an nt tlly y ex extr tra ao or rd diin na ar ry y in in na nat tu ur re e an and d – – all all th the e m mo or re e im imp pe er ra at tiiv ve elly y – – in in th the eir ir ge gen ne er ra al l ta tar rg ge et ts s an and d ex exte ten ns siio on n.. U UI I is is ce cen nt te er re ed d ar aro ou un nd d th the e re rea al l co com mp po on ne en nt ts s th tha at t co coll lla ab bo or ra at te e w wit ith h th the e cl clie ien nt t – – es ess se en nt tiia all lly y,, th the e ph phys ysiic ca all an and d s spe pec ciia alliiz ze ed d s str tra at te eg giie es s fo for r in inf fo or rm ma at tiio on n an and d yie yielld d.. U UI I all allu ud de es s to to th the e co colllle ec ct tiio on n of of m me eth tho od do ollo og giie es s an and d co com mp po on ne en nt ts s th tha at t p per erm miit t th the e cl clie ien nt t to to in int te er rf fa ac ce e w wit ith h a a fr fra am me ew wo or rk k..
T Th his is d do oe es s no not t ad add dr re es ss s p po oin int ts s of of in int te er re es st t,, fo for r ex exa am mp plle e,, h how ow th the e cl clie ien nt t res resp po on nd ds s to to th the e fr fra am me ew wo or rk k,, rec re re- -u ut tiilliiz ze es s it. it. S Su uc ch h iss issu ue es s co con nv ve ey y us us to to th the e cl clie ien nt t en enc co ou un nt te er r.. T Try ry no not t to to be be tr triic ck ke ed d! ! C Clie lien nt t ex exp pe er riie en nc ce e is is a a gr gre ea at t d de ea al l s som ome et th hiin ng g ot oth he er r th tha an n th the e fi fin na all p pr ro od du uc ct t of of U UI. I. R Ra at th he er r,, I I h hav ave e co con ns st ta an nt tlly y th tho ou ug gh ht t th tha at t it it w was as be bes st t to to co con ns sid ide er r cl clie ien nt t en enc co ou un nt te er r as as th the e re rea ac ct to or r or or co cor re e of of a a br bra an nd d reco olllle ec ct ts s th the e fr fra am me ew wo or rk k an and d
A A br bra an nd d be bein ing g,, ge gen ne er ra alllly y,, th the e w wh ho olle e of of th the e en enc co ou un nt te er rs s th tha at t a a m ma an n h has as w wit ith h an an or org ga an niiz za at tiio on n or or as ass so oc ciia at tiio on n.. C Clie lien nt t ex exp pe er riie en nc ce e is is th the e ob objje ec ct tiv ive e.. N No ot t on only ly th the e ob objje ec ct tiiv ve e of of an an in int te er rf fa ac ce e,, bu but t ra rat th he er r of of a an n it ite em m o or r co con nn ne ec ct tiio on n w wit ith h an an as ass so oc cia iat tiio on n.. A At t th the e po poin int t w wh he en n gr gre ea at t cl clie ien nt t ex exp pe er riie en nc ce e is is ac acc co om mp pllis ish he ed d,, ea eac ch h all allu ur riin ng g or or be ben ne ef fic iciia all ou out tc co om me e th tha at t on one e co cou ulld d co con ns sid ide er r s str tre ea am ms s fr fro om m it. it. U UX X is is ce cen nt te er re ed d ar aro ou un nd d ac ach hiie ev ve em me en nt t of of th the e en ent tiir re et ty y..
A As s a a ge gen ne er ra all ru rulle e,, th the e ite item m is is no not t th the e to tot ta all of of its its pa par rt ts s;; th the e ex exp pe er riie en nc ce e is. is. T To ow wa ar rd d th the e d da ay y's 's en end d,, th tha at t is is all op opp po or rt tu un niit ty y to to lea leav ve e th the e cl clie ien nt t w wit ith h:: a a m me em mo or ry y.. A As s w we e as as a a w wh ho olle e kn kno ow w,, h hu um ma an n m me em mo or ry y is is be bew wil ild de er riin ng g h ho ow we ev ve er r it' it's s bl ble em miis sh he ed d all w we e ge get t th the e
Th The e d dif iffe fer rence ence b b/w /w U UI I & U & UX X
E Eve ver ry yt th hin ing g ab abo ou ut t to to th the e ele elem me en nt ts s of of a a d dec ece en nt t cl clie ien nt t en enc co ou un nt te er r,, h how owe ev ve er r w wh he en n eve cl clie ien nt t w will ill rec reca all ll ite item ms s in in to to s som co con nt ta aiin ns s a a s sub ubs st ta an nt tiia alllly y gr gre ea at te er r p pic ict tu ur re e th tha an n U UI I d do oe es s ye yet t re reg ga ar rd dlle es ss s it it d dep epe en nd ds s on on th the e lit litt tlle es st t po poin int ts s of of in int te er re es st t to to d dr riv ive e it. it. T Th his is co com mp pr re eh he en ns sio ion n is is th the e m mos ost t eff effe ec ct tiiv ve e re res so ou ur rc ce e an any yb bo od dy y ca can n h hav ave e in in ite item m im imp pr ro ov ve em me en nt t ever ry yt th hiin ng g co com me es s d do ow wn n to to it, it, th the e ome e d de eg gr re ee e s ske kew we ed d w way ay.. U UX X
UI UI is a is a To Tool ol
U UI I is is a a s sta tan nd do ou ut t am av ava aiilla ab blle e to to us us in in th the e jo jou ur rn ne ey y fo for r ex extr tra ao or rd diin na ar ry y cl clie ien nt t en enc co ou un nt te er r.. W Wh hy y? ? Ju Jus st, t, T Th he e in inte ter rf fa ac ce e is is th the e m mo os st t m ma at te er riia all,, in ins st tin inc ct tiiv ve e an and d un unm miis sta tak ka ab blle e s str tra at te eg gy y w wit ith h w wh hic ich h ou our r cl clie ien nt ts s co colllla ab bo or ra at te e w wit ith h us us.. U UI I is is th the e fo for re ef fr ro on nt t.. T Th his is is is p per erh ha ap ps s th the e be bes st t cl cla ar rif ific ica at tio ion n fo for r w wh hy y th the e amo on ng gs st t th the e m mos ost t in int te en ns se e in ins str tru um me en nt ts s
Of Off f ba base Us se Usage age is is Da Dang ngerou erous s
C Co or rr re es sp po on nd de en nc ce e is is in int tr riic ca at te e an and d ca can n co con nf fo ou un nd d.. T Th he e im imp pr ro ov ve em me en nt t of of ex exa ac ct t an and d co con nc ce en nt tr ra at te ed d ph phr ra as siin ng g off offiic ce es s les less s d de em ma an nd din ing g co cor rr re es sp po on nd de en nc ce e.. In In an any y ca cas se e,, w wh ha at t h hap app pe en ns s w wh he en n w we e ar are e ad ade eq qu ua at te elly y no not t ta tallk kiin ng g a a s sim imiilla ar r d dia ialle ec ct t? ? Im Ima ag giin ne e a a s sce cen na ar rio io w wh he er re e I I s sta tat te ed d,, "U "Uti tilliiz ze e a a s scr cre ew w" " w wh hic ich h m me ea an ns s a a co cor rk ks sc cr re ew w m me eta tall cl cla as sp p to to an an ar arc ch hiit te ec ct t co colllle ec ct tin ing g an an ite item m,, h how owe ev ve er r h he e th tho ou ug gh ht t it it all allu ud de ed d to to po poin int t s sec ect tiio on n or or s sub ubs st ta an nc ce e glu glue e..
T Th he e ite item m m may ay h hav ave e s som in int te er rf fa ac ce es s an and d en enc co ou un nt te er rs s ar are en n't 't go goin ing g to to U UI I D Dev eve ello op pm me en nt t Ins Inst tiit tu ut te e in in B Ba an ng ga allo or re e ac actu tua allly ly ex exp pllo od de e in in ou our r fa fac ce e.. B Be e th tha at t as as it it m may ay,, th the e im imp pa ac ct t is is no no les less s in int te en ns se e.. U Un nb be elliie ev va ab blle e m me ea as su ur re es s of of tim time e an and d ca cas sh h are are s spe pen nt t to to m mo ov ve e ar aro ou un nd d th the e in ina ac cc cu ur ra at te e co con nc ce en nt tr ra at tiio on n an and d ut utiilliiz za at tio ion n of of th the es se e te ter rm ms s.. In In th the e lon long g ru run n,, s sit itt tiin ng g ar aro ou un nd d id idlly y an and d ca cas sh h w will ill m ma ak ke e an an or org ga an niiz za at tio ion n ba ban nk kr ru up pt t or or m ma ak ke e ite item ms s co com me e up up s sh ho or rt t.. D Dis isg gr ra ac ce ef fu ull us use e of of th the e id ide ea as s ca can n be be s sad ad ome e d dif iff fiic cu ullt t iss issu ue es s.. W Wit ith ho ou ut t a a d do ou ub bt t,,
Fi Findin nding th T Th he e ab abs so ollu ut te e m mo os st t ba bas siic c ut utiilliiz za at tio ion n d dis isa ap pp po oiin nt tm me en nt t fo for r th the e U UI I an and d U UX X te ter rm ms s is is th the e pl pla ac ce e it it m ma ak ke es s a a d dif iff fe er re en nc ce e m mo os st: t: em emp pllo oy ym me en nt t po pos st tiin ng gs s an and d pr pre er re eq qu uiis sit ite es s.. It It is is as as of of no now w h ha ar rd d to to fi fin nd d s sup upe er rb b po pos ss sib ibil iliit ty y fo for r pa par rt tic icu ulla ar r em emp pllo oy ym me en nt ts s,, for for ex exa am mp plle e,, in int te er rf fa ac ce e pl pla an n an and d cl clie ien nt t en enc co ou un nt te er r ou out tlliin ne e.. g the Ri e Righ ght Des t Desig igner ner
H Ho ow we ev ve er r,, it' it's s po pos sit itiiv ve elly y m mo or re e h har ard d to to pr pro oc cu ur re e th the e pe per rf fe ec ct t in ind diiv vid idu ua all fo for r th the e oc occ cu up pa at tiio on n w wh he en n th the e U UI I D Dev eve ello op pm me en nt t C Co ou ur rs se es s in in B Ba an ng ga allo or re e ex exp pe er rt tiis se e s set et an and d co con nf fiig gu ur ra at tiio on n ce cen nt te er r ar are e m mis isc co om mm mu un niic ca at te ed d.. It' It's s co cos stl tly y to to em emp pllo oy y an an ex exp pe er rt t,, an and d it' it's s s sig ign niif fiic ca an nt tlly y m mo or re e ex exo or rb bit ita an nt t to to co con nt tr ra ac ct t on one e th tha at t ca can n't 't ta tak ke e ca car re e of of th the e iss issu ue e yo you u req requ uiir re e ta tac ck klle ed d..
Du Dut ty y Re R Regar egard dle less ss o of f w whe heth the er r a a U UI I o or r U UX X fas fashi hio on ne er r,, the pla plan n. . C Co on nf fiigu gur ra ati tio on n is is an an an answ swe er r for A At t the the po poin int t w when hen par parts ts are co com mp pr re eh he en nd de ed d, , it it's 's co con ns siid de er ra ab blly y less pro prop po os se e an an an answ swe er r an and d ex exec ecu ut te e o on n it. it. O On n ac acco cou un nt t o of f U UI I an and d U UX X,, the o ordi rdin na ar riily ly app applliie es s to to cir circ cu um ms sta tan nc ce es s w wher an and d th the e ex expe per riie en nc ce e is is app appo oiin nte ted d to to o on ne e pla gen gene er ra al l co con ntr tro oll o of f b bo oth th view viewp po oiin nt ts. s. Rega gard rding ing t the he Pr Pro ob ble lem m ther re e is is as as yet yet the the co com mp po on ne en nt t o of f for an an iss issu ue e.. are u un nm miis sta tak ka ab bly ly ch char ara ac ct te er riiz ze ed d an and d all all aro less dem dema an nd diin ng g to to as assa sau ullt t an an iss issu ue e,, arou un nd d the iss issu ue e the int inte er rf fa ac ce e here e the plan nn ne er r w who ho b bas asica icall lly y do does es n no ot t ha have ve the du duty ty rega regar rd diin ng g the
It' It's s d dif iff fiic cu ullt t to to cl cla aim im up up to to an an iss issu ue e w wh he en n th the e ca cap pa ac ciit ty y to to ex exp plla aiin n it it is is no not t in in yo you ur r gr gra as sp p.. A A U UI I fas fash hiio on ne er r m ma ay y be be ab ablle e to to m ma ak ke e in int tu uiit tiiv ve e ou out tllin ine es s,, s sym an and d in inf fllu ue en nc ce e var variio ou us s d dif iff fe er re en nt t co com mp po on ne en nt ts s th tha at t ta tac ck klle e iss issu ue es s m ma an na ag giin ng g d dir ire ec ct t as ass so oc ciia at tiio on ns s to to th the e cl clie ien nt t.. T Th ho os se e co com mp po on ne en nt ts s ar are e ph phe en no om me en na all in ins st tr ru um me en nt ts s to to in inf fllu ue en nc ce e cl clie ien nt t en enc co ou un nt te er r ye yet t th the ey y ar are e ju jus st t pie co con nd diit tiio on n.. T Th he e cl clie ien nt t ex exp pe er rie ien nc ce e is is aff affe ec ct te ed d by by a a h hu ug ge e nu num mb be er r of of th thin ing gs s,, fo for r ex exa am mp plle e,, ymb bo ols ls,, h hue ues s,, co con nt te en nt t,, piec ce e of of th the e
In In th the e eve fas fash hiio on ne er r it it w wo ou ulld d be be s sim imil ila ar rlly y tr tro ou ub blle es so om me e.. A All ll to tog ge et th he er r fo for r an an or orig igin ina at to or r to to ap app pr ro op pr ria iat te elly y ta tak ke e res resp po on ns sib ibiilliit ty y for for U UX X iss issu ue e,, th the ey y s sh ho ou ulld d be be em emp po ow we er re ed d to to pr pre es sc cr riib be e an and d im imp pa ac ct t ch cha an ng ge es s,, ex exe ec cu ut tiio on ns s an and d ch cho oiic ce es s th tha at t co con nt tr ro oll th the e ex exp pe er riie en nc ce e.. even nt t th tha at t th the e cir circ cu um ms sta tan nc ce e w wer ere e s sw wit itc ch he ed d fo for r a a U UX X
Co Cont ntact act De Deta tails: ils: 12 12, , 1 1st st F Flo loo or r& &4 4th th flo floo or r O Ou ute ter r R Rin ing g R Ro oa ad d,, K Kal ala am ma an nd diir r R Ro oa ad d A An na an nd d N Na ag ga ar r M Ma ar ra at th ha ah ha all llii B Ba an ng ga allo or re e K Ka ar rn na at ta ak ka a
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