The 10 Best HR Technology Solution Providers

JUNE | ISSUE: 06 | 2023 Revolu?onizing HR Unlocking Efficiency The Power of Technology in Talent Management How HR Technology Streamlines HR Opera?ons The 10 Best HR Technology Solution Providers AdminaHealth The Premium Billing SaaS Pla?orm Disrup?ng the Benefits Industry

The 10 Best HR Technology Solution Providers

Enriching Forces with Human Resources! n today's interconnected and rapidly evolving global The globalization of businesses often comes with business landscape, organizations face numerous challenges related to workforce diversity, cultural challenges when it comes to managing their human differences, and compliance with local labor laws and resources effectively. The emergence of HR technology regulations. HR technology plays a crucial role in has proven to be a game-changer, revolutionizing the way addressing these challenges by offering multilingual businesses operate and enhancing their ability to thrive in a interfaces, culturally sensitive training modules, and global context. compliance tracking tools. This ensures that global organizations can effectively manage their diverse HR technology, with its wide array of features and workforce, promote inclusive practices, and maintain capabilities, has transformed traditional HR functions into compliance in different regions. strategic and efficient processes. One of the key advantages of HR technology is its ability to streamline and automate Insights Success takes pride in showcasing the leaders various HR operations, such as recruitment, onboarding, through its latest edition – The 10 Best HR Technology time and attendance management, performance evaluation, Solution Providers, enabling effective succession planning, and learning and development. By automating these talent development, and performance management, Editor’s processes, organizations can reduce manual efforts, ensuring that global businesses have the right people in key eliminate paperwork, and improve overall efficiency. positions to drive growth and success. Global organizations may consolidate their HR data thanks Note to HR technology, providing a unified platform for managing employee information, performance records, training programs, and compliance requirements. This centralized approach ensures consistency and accuracy in data management across multiple locations, allowing organizations to make informed decisions based on real- time insights and analytics. - Prashik D. Bombarde

Cover Flex Hr Strategizing HR 08 Story Outsourcing, Consultancy, and Recruitment Services 20 24 GetPayroll Revolu?onizing HR Providing Comprehensive The Power of Payroll Services for Technology in Talent Smooth Business 28 Management Workflow The Premium Billing SaaS Pla?orm Disrup?ng the Benefits Industry Articles CXO Trends in HR Tech 34 Unlocking Efficiency - Yaman Joshi How HR Technology Streamlines HR Opera?ons Private Eyes Screening Group Bringing Responsiveness, 36 Quality, and Results 32 Renew HR Revolu?onizing the HR Tech Space Through 40 World-Class Services

Ceridian Company AdminaHealth AllianceHCM Merry D'Souza Editor-in-Chief ceridian.com adminahealth.com alliancehcm.com INSIGHTSSUCCESSCREDITS Prashik Bombarde Managing Editor David Ossip Featuring Robert A. Bull, Laura Bull, Ma? Umholtz Chairman and Co-CEO Dennis Reaves, Younes President Executive Editor Adiba Tarade The way of business solutions Ismael-Aguirre, Tim Sakayev CEO, COO & CISO, CTO, Visualiser Michael Warner CFO, and CCSO Art & Design Head Sonia Raizada Brief AdminaHealth is a cloud-based Alliance Human Capital Ceridian is a global human Co-designer provider of a powerful industry- Allen Darcy Management (HCM) is capital management so?ware recognized SaaS Billing Suite heavily invested in providing company. Dayforce, our Art & Design Assistant Lauren Smith Pla?orm for the employee the latest technology flagship cloud HCM pla?orm, benefits and insurance backed by the most provides human resources, marketplace - automa?ng personalized customer payroll, benefits, workforce Business Development Manager Sherin Rodricks invoice consolida?on, service in the industry. management, and talent Marketing Manager reconcilia?on, and streamlining Jenny jordan management func?onality. payment management. Business Development Executives Chelsea Wilson, Edwin Copper Alice Fernandes, Carl Rogers Sales Executives CommonOffice Flex HR GetPayroll Cezanne HR Company commonoffice.com flexhr.com getpayroll.com cezannehr.com Technical Head Chris Darcy Charles J Read Alberto Gabbai Hooman Menshari Jennifer Morehead Featuring Assistant Technical Head Prachi Mokashi CEO Co-founder President CEO Technical Consultants Logan Harper, Julie Davis Brief Cezanne HR is leading the Basic so?ware doesn't do Flex HR comprehensive Founded by a CPA and U.S. Sheldon Miller way in delivering smart, Digital Marketing Manager HR jus?ce! CommonOffice offering includes high-level Tax Court Prac??oner, sophis?cated and cost- developed a one-stop HR strategic consul?ng, HR back GetPayroll (a Custom Sagar Lahigade Assistant Digital Marketing Manager effec?ve Cloud HR so?ware shop that integrates with office administra?on powered Payroll Associates, Inc. and managed payroll any payroll so?ware and by EmployeeUniverse™ and company) has offered Eric Gilbert SME-SMO Executive services to mid-sized UK is fully mobile. essen?al business services complete payroll and and interna?onal such as recrui?ng, HR payroll tax compliance Research Analyst Helena Smith businesses. intranets, ethics hotlines and services for over 30 years. affirma?ve ac?on planning. Finn Wilson Circulation Manager sales@insightssuccess.com JUNE, 2023 Private Eyes Renew HR Company Huptech HR Solu?ons Screening Group renewhr.com huptechhrsolu?ons.com privateeyesbackgroundchecks.com Featuring Sabya Mitra Rinku Thakkar Sandra James Corporate Ofce Founder and CEO Founder & CEO CEO Follow us on : www.facebook.com/insightssuccess/ Insights Success Media Tech LLC www.twitter.com/insightssuccess Huptech HR Solu?ons mission Private Eyes combines easy to Renew HR aims to be the 555 Metro Place North, Suite 100, is to pursue work unanimously use technology, a team of fulcrum upon which you Brief Dublin, OH 43017, United States as a team, sharing the vision passionate experts who can rebuild your HR We are also available on : Phone - (614)-859-2600 of our milestones, proffering communicate well and a CEO ecosystem, renovate your Email: info@insightssuccess.com unparalleled recruitment with a Private Inves?gators employee rela?onships, For Subscription: www.insightssuccess.com services to our clients and license to surpass client and become the RNI No.: MAHENG/2018/75953 building a brand of trust, expecta?ons globally. organiza?on you always success and sa?sfac?on. knew you could be. Copyright © 2023 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success.

The 10 Best HR Technology Solu?on Providers The Premium Billing SaaS Pla?orm Disrup?ng the Benefits Industry The HR industry can now rely on technology that simplifies billing and say goodbye to manually-intensive and error-prone reconcilia?on and consolida?on processes. Cover Story

The 10 Best HR Technology Solu?on Providers The Premium Billing SaaS Pla?orm Disrup?ng the Benefits Industry The HR industry can , now rely on technology that simplifies billing and say goodbye to manually-intensive and error-prone reconcilia?on and consolida?on processes. , Cover Story

Premium Billing HR Technology Solution ! We spoke with the AdminaHealth leadership team to learn more about this innovative company on the cutting edge of billing technology. n response to changes in the marketplace, new HR technologies are spurring greater broker and agent Rob, you’ve been at the helm since AdminaHealth was I productivity, supporting a rapid expansion of voluntary launched in 2018. Can you tell us about the founding? benefits, and responding to the diversity in employer plans What was missing in the space that you thought you to recruit and retain talent. Today, digital technology could provide? connects participants in sharing data, eliminating latency, automating tasks, and facilitating payments to carriers. Our parent company, Salus Finance, was founded in 2014 Technology is the keystone to strengthening collaboration and offered a risk-mitigating financial liquidy product. The among brokers, producers, HR operations, TPAs, and liquidity product gave more groups the ability to take The smart choice is carriers. advantage of the many benefits and cost savings of self- to white-label our funding. However, we quickly realized that the standalone AdminaHealth CEO and Founding Member, Robert A. value of the reconciliation and consolidation capabilities of API-first pla?orm so Bull, recognized that enrollment and benefits administration our platform was missing in the marketplace, and these that you have a functions are frequently hampered by the extensive use of could help businesses beyond just those transitioning to complicated, error-prone spreadsheets and manual activities complete and self-funding. We launched the AdminaHealth Billing Suite to fulfill modern, mission-critical premium billing in 2018 as a scalable SaaS solution with enhanced capabili- tailored solu?on functions. In 2018, when Bull and his team launched the ties to service billing operations for fully insured, self- ® AdminaHealth Billing Suite , the market was primed to right out of the box. funded, and hybrid plans from any enrollment partner. embrace an automated SaaS solution on its path to digital transformation. Participants saw the value of extending What are AdminaHealth’s greatest assets? enrollment, benefits administration, and payroll investments to include automated premium billing. Yes, we’re a technology company, but our people are our greatest asset. They want to make a difference and are The patented AdminaHealth Billing Suite automates excited about their work and collaborating with each other enrollment, invoice, and payroll reconciliation, and and our clients, who are absolutely fantastic. streamlines payment management, allowing money transfer between group and carrier — while the group maintains Billing isn’t easy. On the front lines, benefits billing Robert A. Bull fiduciary ownership until the carrier receives the money. professionals are struggling with data problems such as When working with brokers and employer groups, automa- CEO and incorrect plan rates; duplicate entries; charges, adds, terms, tion enables them to quickly find and eliminate errors Founding Member and changes due to life events, and more. Many need the before they impact employees. They can be confident that ability to allocate benefit costs across multiple departments the right employees are enrolled in the right plans and that or locations. They are generally doing the reconciliation, they are paying the right premium amounts. consolidation, and allocation work manually, comparing spreadsheets and other data sources, which leads to high For carriers, the AdminaHealth Billing Suite provides a error rates—if they are even reconciling at all. When they single billing process that works across all enrollment start working with our Customer Success team and platforms, allowing them to digitally present a reconciled implementing automation, we see our clients and partners bill to their customers that reflects all lines of coverage, quickly gain confidence. During the first few months, as including resold coverages. The ability to create error-free they clean up their data, they start to realize better cash and timely bills enables carriers to accelerate bringing new flow, increasingly fewer fire drills to fix issues, and products to market, as well as expedite paying broker oftentimes positive ROI before they even go live! commissions. Additionally, groups can digitally process payments to carriers, TPAs, and other benefit providers For more on Customer Success, we spoke with Tim Sakayev, within the Billing Suite. AdminaHealth’s Chief Customer Success Officer!

Premium Billing HR Technology Solution ! We spoke with the AdminaHealth leadership team to learn more about this innovative company on the cutting edge of billing technology. n response to changes in the marketplace, new HR technologies are spurring greater broker and agent Rob, you’ve been at the helm since AdminaHealth was I productivity, supporting a rapid expansion of voluntary launched in 2018. Can you tell us about the founding? benefits, and responding to the diversity in employer plans What was missing in the space that you thought you to recruit and retain talent. Today, digital technology could provide? connects participants in sharing data, eliminating latency, automating tasks, and facilitating payments to carriers. Our parent company, Salus Finance, was founded in 2014 Technology is the keystone to strengthening collaboration , and offered a risk-mitigating financial liquidy product. The among brokers, producers, HR operations, TPAs, and liquidity product gave more groups the ability to take The smart choice is carriers. advantage of the many benefits and cost savings of self- to white-label our funding. However, we quickly realized that the standalone AdminaHealth CEO and Founding Member, Robert A. value of the reconciliation and consolidation capabilities of API-first pla?orm so Bull, recognized that enrollment and benefits administration our platform was missing in the marketplace, and these that you have a functions are frequently hampered by the extensive use of could help businesses beyond just those transitioning to complicated, error-prone spreadsheets and manual activities complete and self-funding. We launched the AdminaHealth Billing Suite to fulfill modern, mission-critical premium billing in 2018 as a scalable SaaS solution with enhanced capabili- tailored solu?on functions. In 2018, when Bull and his team launched the ties to service billing operations for fully insured, self- ® AdminaHealth Billing Suite , the market was primed to right out of the box. funded, and hybrid plans from any enrollment partner. embrace an automated SaaS solution on its path to digital transformation. Participants saw the value of extending What are AdminaHealth’s greatest assets? enrollment, benefits administration, and payroll investments , to include automated premium billing. Yes, we’re a technology company, but our people are our greatest asset. They want to make a difference and are The patented AdminaHealth Billing Suite automates excited about their work and collaborating with each other enrollment, invoice, and payroll reconciliation, and and our clients, who are absolutely fantastic. streamlines payment management, allowing money transfer between group and carrier — while the group maintains Billing isn’t easy. On the front lines, benefits billing Robert A. Bull fiduciary ownership until the carrier receives the money. professionals are struggling with data problems such as When working with brokers and employer groups, automa- CEO and incorrect plan rates; duplicate entries; charges, adds, terms, tion enables them to quickly find and eliminate errors Founding Member and changes due to life events, and more. Many need the before they impact employees. They can be confident that ability to allocate benefit costs across multiple departments the right employees are enrolled in the right plans and that or locations. They are generally doing the reconciliation, they are paying the right premium amounts. consolidation, and allocation work manually, comparing spreadsheets and other data sources, which leads to high For carriers, the AdminaHealth Billing Suite provides a error rates—if they are even reconciling at all. When they single billing process that works across all enrollment start working with our Customer Success team and platforms, allowing them to digitally present a reconciled implementing automation, we see our clients and partners bill to their customers that reflects all lines of coverage, quickly gain confidence. During the first few months, as including resold coverages. The ability to create error-free they clean up their data, they start to realize better cash and timely bills enables carriers to accelerate bringing new flow, increasingly fewer fire drills to fix issues, and products to market, as well as expedite paying broker oftentimes positive ROI before they even go live! commissions. Additionally, groups can digitally process payments to carriers, TPAs, and other benefit providers For more on Customer Success, we spoke with Tim Sakayev, within the Billing Suite. AdminaHealth’s Chief Customer Success Officer!

Tim, you work directly with AdminaHealth’s clients. In working with companies that are transitioning from What have you noticed that’s been most helpful for manual or legacy billing services, what’s the biggest them? benefit to them in moving to an automated platform? There are three key areas that make a significant impact: Ultimately, it’s about lowering the cost and increasing the accuracy of the monthly reconciliation and consolidation 1. Reconciliation. The platform is purpose-built by process and finding billing discrepancies. The major billing experts. Our design simplifies the user benefits of the Billing Suite are four-fold: experience and focuses users’ attention on where their input is needed: discrepancies. ü Reconciliation time savings. Reconciliation on the 2. Consolidation. The platform consolidates data from platform takes mere seconds, and the data is clearly disparate sources and presents it in a consistent presented for review—no more spreadsheets, lookups, “apples-to-apples” comparison, relieving users from manually mapping names every month, or rearranging having to transform data. It frees up people to do only columns from many different source systems. what they can do: resolve discrepancies. The platform ü Consolidation time savings. The platform also provides a “total view” of billing for any given consolidates data from disparate sources and presents it month, giving executives valuable insights into the to the user, eliminating the need to map, modify, or edit overall benefits billing picture. data. 3. Support & Customer Success. AdminaHealth’s ü Transparency, consistency, and repeatability. The Customer Success team works hard to live up to its interface is designed to optimize the workflow. No name and provide white-glove support to our clients more manually changing the worksheet month to and help them meet their specific needs. The team month; the only task is handling the few exceptions. consists of highly-experienced and trained Output is consistent and designed to provide maximum professionals who thrive on challenges and can clarity and transparency into reconciliation. A history configure the platform to satisfy even the most unique of bills with a complete audit trail is readily available, billing requirements. reducing the time to investigate mismatches flagged by the platform. ü Human error reduction. Once configured, the process is “on rails” – i.e., the platform is consistent month over month, doesn’t get bored, doesn’t make copy- paste mistakes, and doesn’t get distracted. , How has AdminaHealth surpassed your clients’ expectations? Can you give some examples? One of our Laura Bull Chief Opera?ng Officer & founda?onal One of the “wow” moments is when the system highlights Chief Informa?on ongoing billing discrepancies, even before full philosophies is to implementation. Our implementation is an iterative process Security Officer be agnos?c in the that loads the data and presents it to our client for validation pla?orms that as soon as possible. It’s very common during the very first iteration for the system to highlight a set of discrepancies. provide us data. Clients see these early results and say, “We’ll be able to get some of this money back!” That’s value to the client before the system is even live. , We also spoke with longtime leadership member Laura Bull, AdminaHealth’s COO & CISO.

Tim, you work directly with AdminaHealth’s clients. In working with companies that are transitioning from What have you noticed that’s been most helpful for manual or legacy billing services, what’s the biggest them? benefit to them in moving to an automated platform? There are three key areas that make a significant impact: Ultimately, it’s about lowering the cost and increasing the accuracy of the monthly reconciliation and consolidation 1. Reconciliation. The platform is purpose-built by process and finding billing discrepancies. The major billing experts. Our design simplifies the user benefits of the Billing Suite are four-fold: experience and focuses users’ attention on where their input is needed: discrepancies. ü Reconciliation time savings. Reconciliation on the 2. Consolidation. The platform consolidates data from platform takes mere seconds, and the data is clearly disparate sources and presents it in a consistent presented for review—no more spreadsheets, lookups, “apples-to-apples” comparison, relieving users from manually mapping names every month, or rearranging having to transform data. It frees up people to do only columns from many different source systems. what they can do: resolve discrepancies. The platform ü Consolidation time savings. The platform also provides a “total view” of billing for any given consolidates data from disparate sources and presents it month, giving executives valuable insights into the to the user, eliminating the need to map, modify, or edit overall benefits billing picture. data. 3. Support & Customer Success. AdminaHealth’s ü Transparency, consistency, and repeatability. The Customer Success team works hard to live up to its interface is designed to optimize the workflow. No name and provide white-glove support to our clients more manually changing the worksheet month to and help them meet their specific needs. The team month; the only task is handling the few exceptions. consists of highly-experienced and trained Output is consistent and designed to provide maximum professionals who thrive on challenges and can clarity and transparency into reconciliation. A history configure the platform to satisfy even the most unique of bills with a complete audit trail is readily available, billing requirements. reducing the time to investigate mismatches flagged by the platform. ü Human error reduction. Once configured, the process is “on rails” – i.e., the platform is consistent month over month, doesn’t get bored, doesn’t make copy- paste mistakes, and doesn’t get distracted. How has AdminaHealth surpassed your clients’ expectations? Can you give some examples? One of our Laura Bull Chief Opera?ng Officer & founda?onal One of the “wow” moments is when the system highlights Chief Informa?on ongoing billing discrepancies, even before full philosophies is to implementation. Our implementation is an iterative process Security Officer be agnos?c in the that loads the data and presents it to our client for validation pla?orms that as soon as possible. It’s very common during the very first iteration for the system to highlight a set of discrepancies. provide us data. Clients see these early results and say, “We’ll be able to get some of this money back!” That’s value to the client before the system is even live. We also spoke with longtime leadership member Laura Bull, AdminaHealth’s COO & CISO.

What do you see as AdminaHealth’s differentiator in the , insurtech industry? A lot of the Information security controls have always been at the technology we forefront of our architecture, with all operations based work on today was solely in the United States, including development, customer success, and sales and marketing. Our U.S. team just science fic?on has built the cloud billing suite with security and when I started my compliance as a key differentiator in the industry. We continue to mature and adapt to the ever-changing security career in the landscape. 1980s. Dennis Reaves, AdminaHealth’s Chief Technology Officer, is the engine behind rolling out the platform’s innovative , features. Dennis, you came out of retirement to work at AdminaHealth. What attracted you? I’ve had a long career in both large, publicly traded Laura, you’ve been with AdminaHealth for several companies and small, venture-backed startups, and I know years. As you’ve watched the company mature, what is that the people on a team and the investors backing the idea one area where you’ve noticed significant growth? are the most important factors for success. The work ethic and values of AdminaHealth’s team, particularly those of We’re always looking for ways to enhance the seamless the investment team and CEO Rob Bull, align perfectly user experience, which starts with client feedback about with my own and the desire to build a high-growth new features and future improvements. Another area where company where people are valued and respected. That we’ve grown significantly is our consistent delivery of vision attracts the talented folks who come to work each premier service. All AdminaHealth employees are based in day with positive energy. the U.S., which allows each client to have a dedicated Implementation Manager who is available during business What do you find most exciting about developing hours, both for the implementation and ongoing support. cutting-edge technology? Clients value the ability to pick up the phone or send an email, knowing it will be answered promptly by their A lot of the technology we work on today was just science support team, who are knowledgeable about their specific fiction when I started my career in the 1980s. Working on a implementation. platform that forces us to evaluate better solutions continually gives me the opportunity to explore all the latest As the head of information security, can you tell us tools that leverage advances in computing power. For about AdminaHealth’s certifications to keep clients’ example, one of our core value propositions is that clients HIPAA data secure? can give us their data in any shape, and we can take it from there. The old-school strategy would be to force them to AdminaHealth made the decision early on to adopt the spend resources on re-shaping their data to fit rigid data ® NIST Cybersecurity Framework and the HITRUST specifications. We’re adaptable and perform our function at Dennis Reaves Common Security Framework, which is based on ISO the junction between many different systems and data Chief Technology Officer 27001 and HIPAA. The AdminaHealth Billing Suite is formats. Providing that function at scale requires us to HITRUST r2 certified, a globally recognized validation that explore new and modern ways of thinking about data, like provides arguably the highest assurance available that we API-first architecture and AI data handling. are in compliance with industry security standards.

What do you see as AdminaHealth’s differentiator in the insurtech industry? A lot of the Information security controls have always been at the technology we forefront of our architecture, with all operations based work on today was solely in the United States, including development, customer success, and sales and marketing. Our U.S. team just science fic?on has built the cloud billing suite with security and when I started my compliance as a key differentiator in the industry. We continue to mature and adapt to the ever-changing security career in the landscape. 1980s. Dennis Reaves, AdminaHealth’s Chief Technology Officer, is the engine behind rolling out the platform’s innovative features. Dennis, you came out of retirement to work at AdminaHealth. What attracted you? I’ve had a long career in both large, publicly traded Laura, you’ve been with AdminaHealth for several companies and small, venture-backed startups, and I know years. As you’ve watched the company mature, what is that the people on a team and the investors backing the idea one area where you’ve noticed significant growth? are the most important factors for success. The work ethic and values of AdminaHealth’s team, particularly those of We’re always looking for ways to enhance the seamless the investment team and CEO Rob Bull, align perfectly user experience, which starts with client feedback about with my own and the desire to build a high-growth new features and future improvements. Another area where company where people are valued and respected. That we’ve grown significantly is our consistent delivery of vision attracts the talented folks who come to work each premier service. All AdminaHealth employees are based in day with positive energy. the U.S., which allows each client to have a dedicated Implementation Manager who is available during business What do you find most exciting about developing hours, both for the implementation and ongoing support. cutting-edge technology? Clients value the ability to pick up the phone or send an email, knowing it will be answered promptly by their A lot of the technology we work on today was just science support team, who are knowledgeable about their specific fiction when I started my career in the 1980s. Working on a implementation. platform that forces us to evaluate better solutions continually gives me the opportunity to explore all the latest As the head of information security, can you tell us tools that leverage advances in computing power. For about AdminaHealth’s certifications to keep clients’ example, one of our core value propositions is that clients HIPAA data secure? can give us their data in any shape, and we can take it from there. The old-school strategy would be to force them to AdminaHealth made the decision early on to adopt the spend resources on re-shaping their data to fit rigid data ® NIST Cybersecurity Framework and the HITRUST specifications. We’re adaptable and perform our function at Dennis Reaves Common Security Framework, which is based on ISO the junction between many different systems and data Chief Technology Officer 27001 and HIPAA. The AdminaHealth Billing Suite is formats. Providing that function at scale requires us to HITRUST r2 certified, a globally recognized validation that explore new and modern ways of thinking about data, like provides arguably the highest assurance available that we API-first architecture and AI data handling. are in compliance with industry security standards.

Where do you see AdminaHealth’s technology five years down the road? AdminaHealth is API-first, so every platform can use it to reconcile, consolidate, and pay bills. Our service is an essential part of benefits management. In five years, due to the complexity of billing, rather than building their own solutions, I expect AdminaHealth will be the platform of choice for all across the employee benefits insurance market. It’s impossible to compete with us on robustness and maturity. The smart choice is to white-label our API- first platform so that you have a complete and tailored AdminaHealth is solution right out of the box. API-first, so every pla?orm can use it Last, we spoke with Younes Ismael-Aguirre, CA, CPA, AdminaHealth’s Chief Financial Officer. to reconcile, consolidate, and Younes, you are the most recent addition to leadership. pay bills. What surprised you most about working with this team? Younes Ismael-Aguirre CA, CPA Chief Financial Officer I was incredibly excited to join this dynamic group and Tim Sakayev, CAIA work with them on the financial aspects of growing Chief Customer Success Officer AdminaHealth even further. I’m most impressed with how knowledgeable each member of the leadership team is within their area of expertise and how they excel in their role. Together, we bring many different views and opinions to the table.

Where do you see AdminaHealth’s technology five years down the road? AdminaHealth is API-first, so every platform can use it to reconcile, consolidate, and pay bills. Our service is an essential part of benefits management. In five years, due to the complexity of billing, rather than building their own solutions, I expect AdminaHealth will be the platform of choice for all across the employee benefits insurance market. It’s impossible to compete with us on robustness , and maturity. The smart choice is to white-label our API- first platform so that you have a complete and tailored AdminaHealth is solution right out of the box. API-first, so every pla?orm can use it Last, we spoke with Younes Ismael-Aguirre, CA, CPA, AdminaHealth’s Chief Financial Officer. to reconcile, consolidate, and Younes, you are the most recent addition to leadership. pay bills. What surprised you most about working with this team? Younes Ismael-Aguirre CA, CPA Chief Financial Officer I was incredibly excited to join this dynamic group and Tim Sakayev, CAIA work with them on the financial aspects of growing Chief Customer Success Officer AdminaHealth even further. I’m most impressed with how knowledgeable each member of the leadership team is , within their area of expertise and how they excel in their role. Together, we bring many different views and opinions to the table.

Global Subscrip?on , We’re always looking for ways the expanding needs of its customers. Premium billing is a to enhance the multifaceted process that involves the combination of many data streams. Increased automation, self-service, new seamless user functionality, and customized reporting are only a few items experience. on this year’s roadmap. “One of our foundational philosophies is to be agnostic in , the platforms that provide us data,” says Bull. AdminaHealth ingests data from any enrollment, benefits administration system, payroll application, and more than 130 carriers. The diverse sources provide the customer data needed to manage a full suite of benefits and are also an To what do you attribute the company’s success? important bridge connecting agents and carriers. AdminaHealth’s success rests within our core values, the AdminaHealth’s patented, cloud-based automated SaaS quality of our products, and the meaningful impact we make in premium billing solution rises to meet customer needs and enabling our clients to provide the best benefits packages to challenges. The HR industry can now rely on technology employees. that simplifies billing and say goodbye to manually- intensive and error-prone reconciliation and consolidation Just as important, our leadership team is committed to Excellence, Choose processes. Instead of pouring over spreadsheets, users can employee work-life balance. All of our staff are excited to Choose now simply review an Exceptions tab and generate a come to work every day and provide best-in-class service to consolidated invoice, as well as send digital payments. The our clients. We work closely with clients to find cost savings, future is bright for the employee benefits industry, with which allows them to reinvest in their businesses and their AdminaHealth filling a significant gap. employees. “When prospects participate in AdminaHealth webinars, Creating the Future of Benefits Billing the feedback we often receive is ‘Where have you been?’ I needed you years ago!” says Bull. AdminaHealth continually finds new ways to automate business processes and issues new software releases to meet The way of business solutions

Global Subscrip?on We’re always looking for ways the expanding needs of its customers. Premium billing is a to enhance the multifaceted process that involves the combination of many data streams. Increased automation, self-service, new seamless user functionality, and customized reporting are only a few items experience. on this year’s roadmap. “One of our foundational philosophies is to be agnostic in the platforms that provide us data,” says Bull. AdminaHealth ingests data from any enrollment, benefits administration system, payroll application, and more than 130 carriers. The diverse sources provide the customer data needed to manage a full suite of benefits and are also an To what do you attribute the company’s success? important bridge connecting agents and carriers. AdminaHealth’s success rests within our core values, the AdminaHealth’s patented, cloud-based automated SaaS quality of our products, and the meaningful impact we make in premium billing solution rises to meet customer needs and enabling our clients to provide the best benefits packages to challenges. The HR industry can now rely on technology employees. that simplifies billing and say goodbye to manually- intensive and error-prone reconciliation and consolidation Just as important, our leadership team is committed to Excellence, Choose processes. Instead of pouring over spreadsheets, users can employee work-life balance. All of our staff are excited to Choose now simply review an Exceptions tab and generate a come to work every day and provide best-in-class service to consolidated invoice, as well as send digital payments. The our clients. We work closely with clients to find cost savings, future is bright for the employee benefits industry, with which allows them to reinvest in their businesses and their AdminaHealth filling a significant gap. employees. “When prospects participate in AdminaHealth webinars, Creating the Future of Benefits Billing the feedback we often receive is ‘Where have you been?’ I needed you years ago!” says Bull. AdminaHealth continually finds new ways to automate business processes and issues new software releases to meet The way of business solutions

The 10 Best HR Technology Solu?on Providers ™ Flex Hr Strategizing HR Outsourcing, Consultancy, and Recruitment Services n organization’s employees are Flex HR creates customized support strategic HR consulting practice. We the best support to transition a for each client, letting them choose as have grown since then, but still offer A company from struggling to many or as few services as per the the same high level of service for HR success. But employee management is needs of their evolving business and payroll outsourcing, along with not a cakewalk. When dealing with dynamics. The company’s strategic HR consulting. employee intricacies, there are multiple comprehensive offerings include high- challenges like recruiting, HR strategic level strategic consulting, HR back- Shed some light on the key services support, HR payroll outsourcing, office administration, and essential of your company. How are they independent HR services, and more. business services such as recruiting, enhancing the Human Resources payroll tax, compliance solutions, Services? Flex HR brings advice, knowledge, employee handbooks, compensation and support to companies throughout surveys, and diversity, equity & At Flex HR, we do HR and payroll the U.S. and the world for HR and inclusion planning. Flex HR’s CEO, outsourcing for companies throughout payroll. Flex HR provides white-glove Jennifer Morehead, has a background the U.S., Puerto Rico, Virgin Islands, strategic HR and Payroll outsourcing in sales, marketing, entrepreneurship, Canada, Europe and U.S. subsidiaries services to various companies that are and running teams of employees. Ms. of foreign owned companies. located anywhere in the U.S. But, it Morehead bought the 20-year-old doesn’t just stop there! Flex HR takes a company in 2020 and increased its We work with our employees, spread sales by 46 percent in the first year and step ahead of the routine talent over 36 states, to manage the HR and 150 percent in the second year payroll compliance rules in each of outsourcing companies and offers a Jennifer Morehead compared to its revenue in 2020! those states. We also do strategic HR one-stop human resource services CEO consulting that includes employee solution, supporting any and all HR Flex HR Flex HR makes quality consulting investigations, compensation surveys, functions. accessible and affordable to small and and manager training. Additionally, we ,, mid-size companies to increase profits also offer recruiting and talent by providing timely mission-essential acquisition services for companies. task management, flexible professional We work with multiple talent, and full-time dedication at a What are the core principles of your clients in different fraction of the cost. company? How are you guiding the industries, which diversifies company to achieve its mission and what we do and enhances Through the interview highlights, let us vision? read more about the story behind Flex the success of our company. HR’s success! Our mission is to be irreplaceable as a We jump on priorities for strategic and problem-solving HR and the business, even if it Kindly brief us about Flex HR. What payroll business partner. Along with means that it will is the leading inspiration behind its this, Flex HR strives to revolutionize inception? human resources outsourcing to help sustainably increase businesses maximize their people. revenue. In 2001, our founder Jim Cichanski created Flex HR to be a unique ,, www.insightssuccess.com www.insightssuccess.com 20 JUNE, 202321 JUNE, 2023

,, The core values and principles of the often. We have a bi-weekly “coffee We are driven by the goal company are as follows: break” on teams that is essentially a company-wide town hall meeting of valuing customer delight Flex HR values customer delight: We where we celebrate all the wins that we and providing them with are driven by the goal of valuing see across our company. results-oriented service. We customer delight and providing them keep the relationships at the with results-oriented service. We keep As an experienced leader, what forefront that we develop the relationships at the forefront that advice would you like to share with we develop with them and represent a upcoming entrepreneurs wishing to with them and represent a can-do attitude for them. enter into a similar sector as yours? can-do attitude for them. Flex HR values our company’s Human resources outsourcing is a great ,, success: We are here because of our sector to be in for those who are past successes at the company, and curious, service-oriented, and mission- We use technology and innovative even now wish to maintain its driven. We help and fully support solutions to help with our jobs. We can continued success. We work with companies with their people and with do our jobs from an office or our home. multiple clients in different industries, the complex functions of HR and We will alert our manager if there are which diversifies what we do and payroll. any bottlenecks in our job. enhances the success of our company. We jump on priorities for the business, It’s a really exciting time to be in this In what ways is Flex HR utilizing the even if it means that it will sustainably space. advances in technology to provide increase revenue. customers with enriched What are the future goals of the experiences? Flex HR values ethics and high company? How do you envision moral standards: We agree to uphold upscaling its operations and reach in At Flex HR we use modern technology the best interests of our clients, the foreseeable future? to keep our employees connected to vendors, team members, and the A Versatile and an Empowering Leader one another as well as to their clients. company. In all instances, we want to We continue to grow and have doubled This includes tools such as Microsoft be sure that what we write or what we in revenue in the past two years. Thus, 365, Zoom, and Salesforce. – Jenny Morehead say (and in all ways that we we are able to scale faster and better communicate) represents the company because of the great people we have Jennifer Morehead has a background in sales, marke?ng, and management. She has managed teams of people for nearly We also step into each of our clients’ with high ethical and moral standards. and the processes that we apply to the HR and payroll technologies to do the twenty years, and was excited to take charge as CEO of Flex HR in 2020. Ms. Morehead graduated from Northwestern In general, anything we write or say HR and payroll disciplines. work we need to do for them. University and received her MBA degree from Northwestern’s Kellogg School of Management. She has spoken at Chicago’s must show our company in the best Technori and has led a panel on sales strategy for start-ups for TechWeek. light, especially if it is on the front Please share your clientele, awards, What are the challenges that your page of a newspaper or part of a TV and recognition, if you have any. specialized team has come across? broadcast. Ms. Morehead says that her team is passionate about helping other companies with the complex func?ons of HR and How do you motivate them while We have been recognized for three payroll. She launched a web sales ini?a?ve that quickly grew from $50,000 to approximately $1 million. Jenny has led a dealing with certain situations? Flex HR values teamwork: We years as a Fortune 5000 company. Flex team pursuing customer excellence in HR/payroll outsourcing and consul?ng. She also launched mul?ple channel celebrate accomplishments together as HR is among Inc. Magazine’s fastest- partnerships and strategic partners for Flex HR and has grown its employee base by 53 percent and its strategic HR Flex HR works in a very complex a team and are excited about the future growing private companies, in addition consultant group by 316 percent. She has also enabled a client reten?on rate of 95 percent. function that deals with humans and of our company. We take regular coffee to being named one of the “Top 25 the law. Each day, there is an breaks together to celebrate big wins Most Promising HR Outsourcing opportunity for error. We work very Ms. Morehead’s versa?lity can be further no?ced with her diverse specializa?ons in Human Resources, Business Process and to hear team announcements. Service Providers” in the Outsourcing hard to develop the processes Design, Recruitment, New Ventures, Digital Strategy, Technology, Web, Opera?ons, Online Marke?ng, and Management. Gazette Magazine. necessary to minimize these errors and Flex HR values one another’s time: make sure that our clients are overly We see a potentially bad situation Adding to her dynamic personality, she is also an independent board member, private investor, and fundraiser. satisfied. before it happens and alert the correct people internally to ask for help. We In terms of motivating our employees, also make a plan for when someone we make sure to celebrate our wins will leave or when an obstacle arises. www.insightssuccess.com www.insightssuccess.com 22 JUNE, 202323 JUNE, 2023

REVOLUTIONIZING HR of n today's digital age, technology has permeated given role. These systems analyze resumes, assess every aspect of our lives, including the world of qualifications, and even conduct initial screenings, saving human resources (HR). One area where technology valuable time and resources. has had a profound impact is talent management. I Gone are the days of sifting through piles of resumes Moreover, technology enables recruiters to cast a wider net and conducting tedious interviews. With the advent of when sourcing candidates. Online job portals, professional advanced software and innovative tools, HR departments networking platforms, and social media channels provide can now streamline their talent management processes and HR departments with a vast pool of talent to choose from. revolutionize the way they attract, retain, and develop top They can leverage these platforms to reach passive talent. candidates who may not be actively looking for new opportunities but possess the skills and experience required Further, we will explore the power of technology in talent for specific roles. management and how it is reshaping the HR landscape! Enhancing Employee Engagement and Collaboration Automated Recruitment and Hiring Technology has also revolutionized employee engagement One of the most significant advancements brought about by and collaboration within organizations. With the rise of technology is the automation of recruitment and hiring remote work and distributed teams, companies need processes. Traditional methods of screening resumes and effective tools to keep employees connected and engaged shortlisting candidates can be time-consuming and prone to regardless of their physical location. Collaboration bias. However, with the help of applicant tracking systems platforms, project management software, and virtual (ATS) and AI-powered algorithms, HR professionals can meeting tools enable teams to collaborate seamlessly, share now efficiently identify the most suitable candidates for a ideas, and work together towards common goals. www.insightssuccess.com www.insightssuccess.com 24 JUNE, 202325 JUNE, 2023

Furthermore, technology has facilitated the creation of To conclude, employee feedback and recognition systems. Real-time feedback tools allow managers to provide timely feedback Technology has undoubtedly revolutionized talent to their team members, fostering continuous growth and management, empowering HR professionals to attract, development. Employee recognition platforms enable peer- develop, and retain top talent more efficiently than ever to-peer recognition, boosting morale and creating a positive before. Automated recruitment processes, enhanced work culture. These digital systems ensure that employees employee engagement, data-driven decision-making, and feel valued and connected, even in a virtual work streamlined performance management are just a few environment. examples of how technology is reshaping the HR landscape. Data-Driven Decision Making As we move forward, it is crucial for HR departments to embrace and leverage technology to stay competitive in the Another significant advantage of technology in talent talent market. However, it is important to remember that management is the ability to make data-driven decisions. technology is a tool, and human interaction and judgment HR departments can collect and analyze vast amounts of remain vital in the talent management process. data related to employee performance, engagement, and development. This data can provide valuable insights into HR professionals should be mindful of potential biases trends, patterns, and areas for improvement. embedded in algorithms and ensure that technology is used as a complement rather than a replacement for human For example, predictive analytics can help identify flight judgment. Furthermore, organizations should invest in risks within an organization by analyzing historical data and robust cybersecurity measures to protect sensitive employee identifying common characteristics among employees who data and ensure privacy. have left. HR professionals can then take proactive measures to address retention issues and improve employee satisfaction. Furthermore, data-driven talent management allows - A. K. Tarade companies to personalize learning and development programs. By understanding each employee's strengths, weaknesses, and learning preferences, HR departments can curate training content that is tailored to individual needs, leading to more effective skill development and career progression. Streamlining Performance Management Traditional annual performance reviews are often seen as time-consuming and ineffective. However, technology has transformed performance management by enabling continuous feedback and performance tracking. Performance management systems allow managers and employees to set goals, track progress, and provide ongoing feedback throughout the year. Real-time performance data can help identify high- performing individuals and teams, allowing organizations to recognize and reward exceptional achievements promptly. On the other hand, it can also pinpoint areas for improvement, enabling targeted coaching and development initiatives. www.insightssuccess.com 26 JUNE, 2023

The 10 Best HR Technology Solu?on Providers Providing Comprehensive Payroll Services for Smooth Business Workflow e are living in an era where technological HR solutions but also a full stack of tech solutions from advancements have simplified and streamlined timekeeping to payroll to onboarding to enable a holistic W our lives. With traditional processes going HR solution, which is critical in today’s economy. digital, the development of new platforms, software tools have saved the time, cost, and human efforts for mundane Charles said, “We do not view HR as a silo. Many of our and repetitive tasks. clients had to pivot to work from home and adjust to the new normal. We rolled out new timekeeping and The payroll management system is one of the prominent onboarding solutions that seamlessly integrated with payroll examples of this. Payroll management is such a boring and so that our clients could manage their human resources time-consuming task for any employee. Concentration laps without any friction. We are enabling small businesses to can cause mistakes in calculations and may lead to fines and compete with larger businesses by offering new features, We are enabling penalties. training, and best practices.” small businesses to Hence, in such a scenario, payroll management software Inspiring Leadership compete with plays a vital role in automating the complete procedure. Having a payroll management system is important, Charles J Read is a Certified Public Accountant (CPA), US larger businesses especially for small and medium companies. Tax Court Practitioner (USTCP), member of the Internal by offering new Revenue Service Advisory Council (IRSAC), and the When it comes down to selecting one of the many payroll Founder of GetPayroll. Charles is a decorated United States features, training, service provider companies, one prominent name pops out Marine Corps sergeant, a combat veteran of the Vietnam and best practices at the first instance is GetPayroll. war. While in service, he was trained by IBM as a computer programmer and later a system engineer. GetPayroll has been providing easy-to-use professional payroll services at competitive prices to businesses He pioneered Green Payroll in 1998 and successfully nationwide for over 30 years. Situated in Lewisville, TX, steered the company for the last 30 years. He is also the the company is spearheaded by its CEO, Charles J Read. author of four books. His latest book – The Payroll Book: A The following extract explores the excellent services rolled Guide For Small Businesses and Start-ups, is currently #25 out by the company. in the HR section on Amazon. Compliant Services AI and the future GetPayroll offers payroll, timekeeping, and HR solutions Charles shared his views about the implementation of AI in for small and medium-sized businesses. Its USP is compli- an organization – AI has accelerated the adoption of new ance. GetPayroll is one of the few HR companies to have a HR technology from screening, hiring to onboarding new US tax court practitioner on staff, which helps its clients employees. avoid costly legal mistakes. The company offers not only www.insightssuccess.com www.insightssuccess.com 28 JUNE, 202329 JUNE, 2023

Words of Appreciation Will Brown – Some of the best people in the area that absolutely are the best at what they do. Charles is an absolute genius and has a team behind him (oddly enough, that are almost all named Chris) that will take care of you. We came from ADP, and there were miles of difference. Do yourself a favor and give them a call! Donna Hahn - We have been using GetPayroll for over three years and love their service! Everyone at the company is knowledgeable, kind, helpful, and always gets you an answer to even the simplest questions. They take care of all government taxes, employee posters, filings, and reporting. Their reports are easy to read and very helpful in managing our payroll expenses. Our company employs both 1099 and W-2 employees, and the process for both is so easy! They give you all the services of other bigger competitors at a fraction of the costs, and they even integrate with our time management system to streamline the process even further! Great company to work with, and we will be here for a long time!!! Due to the hybrid work environment, it will be more employee morale improves with the hybrid model and important to find the right fit. AI will help screen for continuing to offer it.” individuals for the best fit and eliminate any repetitive tasks. Adoption of AI will also help small businesses get Looking Ahead access to demand pay, which will even help the playing field. GetPayroll is aggressively investing in marketing to scale the company’s growth. New businesses formation is at its The market is growing, and with the new challenges that peak, which gives the company an opportunity to get new the hybrid model has created, it is a great time for new clients. The team is focusing on positioning Charles Read entrepreneurs to enter the market. Disruption leads to as an authority on all things payroll and HR by having opportunities, and there are plenty of opportunities right him booked on 3–4 podcasts each week. Also, they are now. promoting ‘The Payroll Book’ via social media to generate interest. Braving the pandemic The Covid-19 pandemic shackled the whole world. Companies faced serious losses during the critical period. However, it was fairly easy for the GetPayroll staff to move to work from home, as all systems are cloud-based. Talking about the pandemic days, Charles said, “We proactively communicated with our clients, letting them know that while we might not be physically in the office, they could still reach us as usual for any questions. In fact, we found www.insightssuccess.com 30 JUNE, 2023

Unlocking Efficiency Moreover, HR technology enables the creation of seamless technology offers tools and platforms that enable onboarding processes. By utilizing electronic document personalized and targeted learning experiences, management systems and automated workflows, new hires maximizing the impact of training initiatives. can complete paperwork online, eliminating the need for physical paperwork and reducing administrative By centralizing employee data, HR technology allows HR bottlenecks. This streamlines the onboarding experience, departments to identify skill gaps and development needs ensuring that new employees are quickly integrated into the at an individual or organizational level. This data-driven organization and can begin contributing to their roles approach ensures that training programs are tailored to sooner. address specific areas of improvement. Learning management systems (LMS) enable the creation, delivery, Efficient Time and Attendance Management and tracking of online courses, webinars, and other training materials. Employees can access these resources at their How convenience, facilitating continuous learning and skill Managing employee time and attendance is a critical aspect enhancement. of HR operations. Traditionally, this involved manual processes, such as tracking hours worked, calculating overtime, and managing time-off requests. HR technology Furthermore, HR technology enables the measurement of simplifies and automates these processes, reducing training effectiveness through analytics and reporting. By administrative burdens and improving accuracy. collecting data on employee participation, completion rates, and performance outcomes, organizations can assess the ROI of their learning and development initiatives and Time and attendance management systems allow employees make informed decisions to optimize future programs. to clock in and out electronically, automatically capturing their working hours. These systems can also calculate overtime, track absences, and manage time-off requests Conclusion Technology through intuitive self-service portals. This automation not only saves time but also minimizes errors associated with HR technology has revolutionized the way HR operations STREAMLINES manual tracking, ensuring accurate payroll calculations and are managed, unlocking efficiency and empowering HR Opera?ons compliance with labor regulations. organizations to optimize their workforce management processes. Through automation, HR processes such as Enhanced Performance Management payroll management, benefits administration, and leave management can be streamlined, saving time and reducing errors. Centralized data management ensures data HR technology plays a pivotal role in optimizing consistency and enables advanced reporting and analytics, performance management processes. Traditional annual providing valuable insights for data-driven decision- performance reviews are often criticized for being time- making. consuming and ineffective. However, HR technology introduces continuous performance management systems that streamline feedback, goal-setting, and performance Self-service portals empower employees and managers to tracking throughout the year. access HR-related information and perform routine tasks independently, reducing the administrative burden on HR departments. This allows HR professionals to focus on Through performance management platforms, managers strategic initiatives and value-added activities that and employees can set goals, provide real-time feedback, R technology has emerged as a game-changer Streamlining Recruitment and Onboarding contribute to the organization's overall success. and track progress. This enables ongoing coaching, for Human Resources (HR) departments, recognition, and development discussions, fostering revolutionizing the way HR operations are One of the primary areas where HR technology brings employee growth and engagement. By automating HR technology enables data-driven decision-making by managed. By automating processes, efficiency is in the recruitment and onboarding process. performance review reminders and generating performance providing comprehensive workforce data and analytics. HR centralizing data, and enabling data-driven Traditional recruitment methods involving manual reports, HR technology supports a more agile and effective departments can leverage these insights to identify areas of decision-making, HR technology unlocks screening of resumes and conducting numerous interviews approach to performance management. improvement, align HR strategies with organizational efficiency and enhances overall HR effectiveness. can be time-consuming and prone to bias. However, with goals, and drive efficiency in talent acquisition, the aid of HR technology, organizations can leverage development, and retention. Optimized Learning and Development Further, we will explore the various ways HR technology applicant tracking systems (ATS) and artificial intelligence streamlines HR operations, providing organizations with (AI) algorithms to automate resume screening, shortlisting, the tools to drive efficiency and optimize their workforce and even initial candidate assessments. This automation Efficient learning and development programs are crucial for - P. D. Bombarde management! significantly reduces the time and effort involved in the employee growth and organizational success. HR early stages of recruitment. www.insightssuccess.com www.insightssuccess.com 32 JUNE, 202333 JUNE, 2023

Unlocking Efficiency Moreover, HR technology enables the creation of seamless technology offers tools and platforms that enable onboarding processes. By utilizing electronic document personalized and targeted learning experiences, management systems and automated workflows, new hires maximizing the impact of training initiatives. can complete paperwork online, eliminating the need for physical paperwork and reducing administrative By centralizing employee data, HR technology allows HR bottlenecks. This streamlines the onboarding experience, departments to identify skill gaps and development needs ensuring that new employees are quickly integrated into the at an individual or organizational level. This data-driven organization and can begin contributing to their roles approach ensures that training programs are tailored to sooner. address specific areas of improvement. Learning management systems (LMS) enable the creation, delivery, Efficient Time and Attendance Management and tracking of online courses, webinars, and other training materials. Employees can access these resources at their convenience, facilitating continuous learning and skill Managing employee time and attendance is a critical aspect enhancement. of HR operations. Traditionally, this involved manual processes, such as tracking hours worked, calculating overtime, and managing time-off requests. HR technology Furthermore, HR technology enables the measurement of simplifies and automates these processes, reducing training effectiveness through analytics and reporting. By administrative burdens and improving accuracy. collecting data on employee participation, completion rates, and performance outcomes, organizations can assess the ROI of their learning and development initiatives and Time and attendance management systems allow employees make informed decisions to optimize future programs. to clock in and out electronically, automatically capturing their working hours. These systems can also calculate overtime, track absences, and manage time-off requests Conclusion through intuitive self-service portals. This automation not only saves time but also minimizes errors associated with HR technology has revolutionized the way HR operations manual tracking, ensuring accurate payroll calculations and are managed, unlocking efficiency and empowering compliance with labor regulations. organizations to optimize their workforce management processes. Through automation, HR processes such as Enhanced Performance Management payroll management, benefits administration, and leave management can be streamlined, saving time and reducing errors. Centralized data management ensures data HR technology plays a pivotal role in optimizing consistency and enables advanced reporting and analytics, performance management processes. Traditional annual providing valuable insights for data-driven decision- performance reviews are often criticized for being time- making. consuming and ineffective. However, HR technology introduces continuous performance management systems that streamline feedback, goal-setting, and performance Self-service portals empower employees and managers to tracking throughout the year. access HR-related information and perform routine tasks independently, reducing the administrative burden on HR departments. This allows HR professionals to focus on Through performance management platforms, managers strategic initiatives and value-added activities that and employees can set goals, provide real-time feedback, R technology has emerged as a game-changer Streamlining Recruitment and Onboarding contribute to the organization's overall success. and track progress. This enables ongoing coaching, for Human Resources (HR) departments, recognition, and development discussions, fostering revolutionizing the way HR operations are One of the primary areas where HR technology brings employee growth and engagement. By automating HR technology enables data-driven decision-making by managed. By automating processes, efficiency is in the recruitment and onboarding process. performance review reminders and generating performance providing comprehensive workforce data and analytics. HR centralizing data, and enabling data-driven Traditional recruitment methods involving manual reports, HR technology supports a more agile and effective departments can leverage these insights to identify areas of decision-making, HR technology unlocks screening of resumes and conducting numerous interviews approach to performance management. improvement, align HR strategies with organizational efficiency and enhances overall HR effectiveness. can be time-consuming and prone to bias. However, with goals, and drive efficiency in talent acquisition, the aid of HR technology, organizations can leverage development, and retention. Optimized Learning and Development Further, we will explore the various ways HR technology applicant tracking systems (ATS) and artificial intelligence streamlines HR operations, providing organizations with (AI) algorithms to automate resume screening, shortlisting, the tools to drive efficiency and optimize their workforce and even initial candidate assessments. This automation Efficient learning and development programs are crucial for - P. D. Bombarde management! significantly reduces the time and effort involved in the employee growth and organizational success. HR early stages of recruitment. www.insightssuccess.com www.insightssuccess.com 32 JUNE, 202333 JUNE, 2023

Trends in HR - Yaman Joshi Tech uman resource technology is a rapidly evolving work environments, it is more important than ever to field with new innovations emerging every year. maintain a positive company culture and keep employees H Some of the latest trends in HR tech include the engaged. use of artificial intelligence (AI) for talent acquisition, automated payroll systems, and employee engagement HR tech companies have developed employee engagement platforms. Companies are also investing in learning tools such as pulse surveys, feedback channels, and management systems (LMS) to train employees more recognition and reward programs to help foster a positive efficiently and analyze performance data. Mobile apps are work environment and boost employee morale. also becoming popular for managing HR tasks on-the-go. As companies continue to embrace technology in human 3. Advanced analytics resources, it is important for them to stay up to date with the latest developments. HR tech companies are using data analytics tools to help businesses make informed decisions about their workforce. As technology continues to advance at an increasingly rapid With these tools, businesses can track employee pace, it has opened several opportunities for HR tech performance and productivity, identify areas for companies. improvement, and predict potential issues before they arise. From recruitment and onboarding to employee engagement 4. Virtual onboarding and retention, HR tech is transforming the way businesses operate. Virtual onboarding has become more important since the COVID-19 pandemic, and businesses are adopting Here are some of the top trends in HR tech that businesses technology to facilitate the process. HR tech tools such as should keep an eye on: video tutorials, interactive onboarding platforms, and virtual reality simulations can help businesses impart 1. AI-powered recruitment training and information to new employees. Artificial intelligence (AI) has revolutionized the way 5. Total well-being management recruiters approach hiring. AI-powered tools help automate About resume screenings, select candidates, and schedule HR tech companies are now offering holistic solutions for Author interviews, which helps to streamline the recruitment employee well-being management, encompassing physical, process. mental, and financial wellness. These tools help employees My name is Yaman Joshi, Founder of Humanity stay healthy and motivated, which, in turn, leads to better First Founda?on, New Delhi, India. Apart from this, AI can also help evaluate a candidate’s job satisfaction and productivity. personality and skills through video interviews and I’m a Philanthropist, Social ac?vist & Proud assessment tests. This technology can help businesses find In conclusion, HR tech is evolving rapidly, and businesses Indian & have completed Masters in Social Work. suitable candidates in a shorter amount of time and reduce should embrace these trends to stay competitive in today’s the burden on HR teams. market. By implementing these solutions, businesses can Yaman Joshi Mo?o - Help One & Count None streamline their HR processes, improve employee Founder Aim of My Social Work - Working selflessly ?ll my 2. Employee engagement tools engagement, and foster a positive culture, ultimately last breath for anyone in need. leading to better productivity and results. Employee engagement has always been a priority for The objec?ve of My Social Work – To Help businesses, and with the rise of remote work and hybrid People So They Can Help Themselves. www.insightssuccess.com www.insightssuccess.com 34 JUNE, 202335 JUNE, 2023

The 10 Best HR Technology Solu?on Providers PRIVATE EYES Screening Group Bringing Responsiveness, Quality, and Results echnology is evolving with time. New technologies platform. This has expanded our ability to continue as a have fundamentally impacted the way we move leader in the background screening industry. We are adding T around the world on a daily basis, whether it is the talent to our this growth ““ way we work, rest, travel, or manage the capital. Shed some light on Private Eyes Screening Group’s team to support offerings and how are these making an impact on the Because a company is made up of its employees, the human industry and your clients? resources (HR) function is critical. Every element of the HR function is impacted by automation and will grow We help our clients get the right hire by making sure that increasingly reliant on it, including talent acquisition, their candidates have the credentials that are stated with a employee payroll and compensation, and HR analytics. quality background check fast. There are a few HR Tech companies that believe in finding Being an experienced leader, share with us your opinion ways to help streamline the business through background on what impact has the adoption of modern technologies checks and/or lender solutions. One such company is such as AI and machine learning had on the HR Tech space and what more could be expected in the future? Private Eyes Screening Group, situated in Nevada, California. This organization is led by Sandra James,the CEO who has built the company into a global firm, serving This has had a huge impact, and now there is software that clients in all 50 states and over 200 countries. can extract the information from a resume to confirm if the candidate is qualified for the position or it can move to the In our endeavor of finding the Top HR Tech Solution, we next candidate. Automation continues to change the came across Private Eyes Screening Group. Over 21 years, industry as we utilize more AI. Private Eyes has continually harnessed the latest technology and practiced bringing its clients the information they need Considering the ongoing pandemic, what initial to make the best-informed decisions as soon as possible. challenges did you face, and how did you drive your company to sustain operations while ensuring the safety Following are the highlights of the interview: of your employees at the same time? Please brief our audience about Private Eyes Screening We implemented our business continuity plan to shelter in Group, its USPs, and how it is currently positioned as a place on March 16th, 2020. We had never had all of our leading player in the HR Tech niche. team remote like most companies before this happened. We are so grateful that we were able to continue fully At Private Eyes, we make a safe workplace possible by operational serving our clients. providing quality background checks to our clients across the nation fast. Our team took innovation to the next level We had weekly meetings on zoom with our team to check Sandra James during the COVID pandemic and combined their talent and in, and I made calls to team members individually as well to CEO expertise to complete the development of our peek make sure that they were ok. www.insightssuccess.com www.insightssuccess.com 36 JUNE, 202337 JUNE, 2023

Our goal was to make sure that the team members were safe and that we could maintain our service level. We had a few team members that remained in the office but were socially distanced in separate offices with all of the CDC guidelines. We provided masks, antibacterial soap, etc. Now, we have a 99% vaccinated office and have implemented a hybrid model of some staff returning to the offices and some staying remote. What would be your advice to budding entrepreneurs who aspire to venture into the HR Tech market? Go for it! It is a large market, so if you have a product or service that can support the HR industry, there is a lot of room to grow it. Every starting business needs that first client and can grow from there. How do you envision scaling Private Eyes Screening Group's operations and offerings in the future? We have an aggressive marketing initiative as we are experiencing significant growth in 2021. We are focused on 100% growth by the end of 2022! Passionate Leader Hard work and long hours come naturally to Sandra, having spent her childhood waking every morning before dawn to milk cows on her family's Nebraska farm. That experience prepared her well for the life of an entrepreneur, and she opened her first business, a mortgage credit reporting company, in 1989. Ten years later, increasing demand from clients for background checks led her to expand into the background screening world. In 2010 she expanded again, adding the subsidiary 4506- Transcripts.com to meet the need for banks and financial institutions to verify income for borrowers through the Internal Revenue Service. She attributes her success to remaining true to her core commitment offering high-quality, personalized, efficient customer service while continually adopting new technologies to meet clients' needs. A passionate advocate for entrepreneurship, Sandra shares her expertise with other women business owners through WBENC. She previously served on the WBENC Board and has been an active member of the Board of Directors of WBEC-Pacific for over a decade. www.insightssuccess.com 38 JUNE, 2023

The 10 Best HR Technology Solu?on Providers Renew HR Our team of Revolu?onizing the HR Tech Space Through World-Class Services HR experts provides HR Advisory across Organiza?onal Change he success of any business depends on how well the relationships, and become the organization you always Management and Design management employs its employees. Therefore, knew you could be. Renew HR is a proud Silver partner in T organizations are looking for better ways of the SAP PartnerEdge ecosystem. We advise, implement, Thinking and Process employee management and working strategies. With the and support your HCM solutions, including SuccessFactors insertion of artificial intelligence (AI) and machine learning & SAP HCM. Standardiza?on areas (ML) in management services, it has become easy for companies to administrate their workforce with increased Our team of HR experts provides HR Advisory across efficiency. Organizational Change Management and Design Thinking and Process Standardization areas. Finally, our certified AI automated the whole workflow of companies and trainers design customized onsite/virtual training to help changed the way human resource departments work. It you onboard your team to the new HCM technology developed human resource software that streamlines the solution. Sabya Mitra process. This allows firms to engage more effectively with Founder and CEO employees and, resultantly, increase productivity. Most Our founding partners have 100+ years of combined companies use some kind of software to manage their HR experience with HR and HCM technology, including SAP HCM, SuccessFactors, and Workday, with a multitude of services, be it payroll application or employee document management. successful large-scale technology rollouts in the US and About the Leader across the globe. This automation boosted IT companies to develop new HR Sabya Mitra is the founder and CEO of Renew HR. He is our team leader and the HR guru management software. Amongthe list, Renew HR is one of Shed some light on your offerings and how are these the prominent companies that aims to be the fulcrum in making an impact on the industry and your clients? who oversees the company's strategy, provides leadership across sales and delivery, prac?ce growth, rebuilding the HR ecosystem and renovating employee and customer success. Sabya brings 25+ years of experience in leading large organiza?ons in their relationships. At Renew HR, our purpose is to help small and mid-size consul?ng, sales, prac?ce development, and HR so?ware deployments. businesses run better and improve their HR processes and In an interview with Insights Success, Sabya Mitra, the service delivery. We promise to bring SAP SuccessFactors He has been part of many complex global HR transforma?on projects across the US, Europe, Southeast Founder, and CEO of Renew HR provide detailed insights (the leading SaaS-based HR solution) best practices Asia, India, the Middle East, China, and La?n America. Before star?ng Renew HR, Sabya was leading the into how the implementation of HR software is changing combined with our years of HR domain knowledge to our SuccessFactors prac?ce for global consul?ng companies including IBM, NGA, Rapidigm, Fujitsu, Wipro, the dynamics of businesses. Below are the highlights of the customers at an affordable price point. HCL, and Infosys. interview: We want to create an environment where the best HR Please brief our audience about Renew HR, its USPs, innovations are available and accessible to every business, Sabya also has the unique dis?nc?on of having academics (MBA in HR from XLRI – Xavier School of and how it is currently positioned as a leading player in irrespective of their size or revenue structure. We also want Management, India), business and so?ware (SAP HCM, Ramco, and SuccessFactors) experience, all in the HR Tech niche. our customers to use insight-based decision-making through the HR domain. When Sabya is not dreaming about new ways to reinvent HR, he loves to travel (yes for affordable but high-end HR analytics based on SAP pleasure) with his family and is an avid tennis player. Renew HR aims to be the fulcrum upon which you can analytics cloud. rebuild your HR ecosystem, renovate your employee www.insightssuccess.com www.insightssuccess.com 40 JUNE, 202341 JUNE, 2023

We also offer custom HR domain-based development on However, we have operated in an entirely virtual model SAP's Business Technology Platform (BTP). BTP enables since the company's beginning in the year 2016. Hence the customers and partners to build and extend applications that model worked out to our advantage as we all are used to integrate with SuccessFactors and SAP on-premises HCM. coordinating between various time zones in a distributed Together, with SAP SuccessFactors, we can, and we will model. We have also offered as much discount as possible help all our clients achieve digital nirvana. to all our customers so that some of the projects which were pushed back in the past can now be executed. Being an experienced leader, share with us your opinion on what impact has the adoption of modern technologies What would be your advice to budding entrepreneurs such as AI and machine learning had on the HR Tech whoaspire to venture into the HR Tech market? space and what more could be expected in the future? After being in the industry for more than a couple of HR is an evolving function and still undergoing tremendous decades, my suggestion would be to focus on changes as the world faces various challenges. Two of the problem-solving rather than technology. Technology should massive recent influences are globalization and the be used as an enabler for organizations to solve their HR Covid-19 pandemic. Globalization helped HR look beyond and business problems. the borders and look for skills and techniques that will help the organization deliver faster, better, and cheaper to its Go for it but ask yourself why you are doing it, what employees. problem it would solve for HR, and how easy it would be for users to adapt to it. But HR Tech is a wide-open space, Similarly, the Covid-19 pandemic forced employees largely and your experience combined with technology can help to stay at home and work from remote locations; hence, you to be successful. collaboration tools, analytics, and user experience tools were reinvented to support this globally. How do you envision scaling your company's operations andofferings in the future? Now talking about specifics, most of the development in HR is happening in the recruiting and employee experience We have an aggressive plan to scale up the size of the areas. When utilized well, technologies such as AI, Chatbot, customer base that we would like to address for system machine learning, robotic process automation, and implementation. But our focus would be in the area of blockchain are helping HR the same way CRM tools helped product development based on SAP'S business technology retail industries a decade or so back. platform and bridging the gap between customer expectation and what is available in the marketplace. One of the flip sides of all the advances in technology is that HR has big data of its own and, along with the other We are using the next-gen technology but solving some processes, is now capable of making decisions based on very routine day-to-day HR problems. Some of these fact-based analytics. products would be routine operational products, and some would be very strategic. Considering the ongoing pandemic, what initial challengesdid you face and how did you drive your company to sustain operations whileensuring the safety of your employees at the same time? The challenges that we faced are three folds: customers were reluctant to spend on HR technology when trying to put the house and business in order. Second, the budgets were reduced by at least 30% from previous years, and finally, many of our team members got infected with COVID-19. Some of them lost their dear ones due to the pandemic that had a long-lasting impact on all of us. www.insightssuccess.com 42 JUNE, 2023

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The 10 Best HR Technology Solution Providers

The 10 Best HR Technology Solution Providers

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The 10 Best HR Technology Solution Providers