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Insights Success has put together a list of ‘The 10 Best Performing Software Testing Solution Providers 2018’ to make a contribution to the global world of business. During our research, we have come across some interesting rising trends in the software testing industry.<br>
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www.insightssuccess.com August 2018 10 The Best Performing Software Testing Solution Providers 2018 One Step Ahead in Delivering Quality Software Company of the Year Revenue Tips SaaS Can Create Business Developments with Different Revenue Streams Editor’s Choice The Universality of IoT Technology Editor’s Pick The Impressive Impact of Organic Networking Divakar Tantravahi CEO & Co-founder Innominds
Editor’s Note Software Testing: Innovation on the Rise T oday, the businesses are not only expected to deliver efficiency and a fail-safe user experience but products and services which understand users intuitively. Hence, it has become important for companies to look at core product engineering services such as software testing not merely as just a ‘delivery service’ but a service that adds to the user-experience of the product. This is why Insights Success has put together a list of ‘The 10 Best Performing Software Testing Solution Providers 2018’ to make a contribution to the global world of business. During our research, we have come across some interesting rising trends in the software testing industry. Today, contrary to the hue and cry in the popular sphere, technology is making skilled employees more valuable than ever before. There is a growing competition between companies to hire skilled employees and train them to approach software testing from a broader perspective to judge the overall experience of a product. Similarly, software testing is undergoing a fierce competition to gain more prestige and a bigger share of the pie in relation to product development. This has resulted in industry wide adoption of Agile and DevOps and many positive developments for the end-client. We have chosen to feature Keytorc as a leading company for specifically its contribution to the latest practices and its groundbreaking performance in the software testing industry. Keytorc provides its software testing services for more than 800 clients in 25 countries from 4 continents.
The second business profile features ‘QAMentor’ which has distinguished itself time and again with cost-efficiency and innovation unheard of in Ukraine. The company was born out of an eventful journey full of its own unique challenges similar to the journey of ‘Verifysoft’. More than 500 customers in over 35 countries on all continents rely on software testing tools of Verifysoft Technology. Additionally, we have also introduced Musala Soft JSC which stays ahead of the curve in the industry by working with many Fortune 500 companies. Its software development and its specialization in the full software development lifecycle are its huge advantages. Another special player in the software testing industry is Miracle Software Systems, Inc, a company which has over the past twenty years helped numerous large and mid-sized businesses transition their IT to a Service Oriented Architecture, with IT Transformation Initiatives, deploying SAP / Oracle ERP Systems. One of the growing trends in software testing is also providing customized solutions catered to meet the needs of each client. NIX Solutions Ltd excels in this category by offering clients the flexibility to work through the full end-to-end software development lifecycle, or implement a particular part of the project. However, some companies like Rhoynar choose to focus on a specialized platform like TestFramework.io. This strategy has also helped the clients find tremendous success in the industry. One of the surprise package in our issue is QA Consultants. The company has earned a spot among the best for its continuous quality centre of excellence which delivers on time and on budget. We have also awarded the title of the ‘company of the year’ to a very special company, Innominds. It has a wide range of competencies and a diverse clientele. Also, make sure to flip through our articles, written by our in-house editorial team; as well as CXO Standpoints of notable industry personalities. Let’s start shall we? Kedar Kulkarni
Cover Story 08 Keytorc One Step Ahead In Delivering Quality Software Company of the Year 18 Tech Outlook 34 The Evolution of Testing: Unmatched Acceleration with Fifth Generation Automation Innominds: Delivering Competitive Advantage with Unique Innovation 50 Tech-Know Insights Minimize Risk of Digital Transformation Failure
Contents Miracle Software Systems: A Global Systems Integrator and A True Partner 22 Musala Soft JSC: Delivering Quality Software Testing Solutions 24 NIX Solutions Ltd: An Exceptional Pioneer in the Ukrainian IT Industry 30 QA Consultants: Improving Software Quality by Delivering Reliable Software Testing Services 32 QA Mentor: An Expert Software Testing and Quality Assurance Solution Provider 38 TestFramework.io: A First-Class Automated Software Testing Solution 42 Verifysoft Technology GmbH: A Prominent Code Coverage Analyzer for Embedded Software 48 Articles Revenue Tips Editor’s Choice Editor’s Pick SaaS Can Create Business Developments with Different Revenue Streams 46 The Universality of IoT Technology 40 The Impressive Impact of Organic Networking 26
Anish Miller Kedar Kulkarni Managing Editor Executive Editor Assistant Editors Jenny Fernandes Hitesh Dhamani Contributing Editors Kaustav Roy Abhishaj Sanjeev Visualiser David King Art & Design Director Amol Kamble Associate Designer Tejas Kulkarni Co-designer Poonam Mahajan Art & Picture Editors Paul Jayant Belin Khanna Senior Sales Manager Passi D. Business Development Manager Peter Collins Marketing Manager John Matthew Business Development Executives Steve, Joe, Alan, Mayank Sales Executives David, Kevin, Mark, Ajay Technical Head Jacob Smile Technical Specialists Amar, Pratiksha Digital Marketing Manager Marry D’Souza Online Marketing Strategists Alina Sege, Shubham, Vaibhav K SME-SMO Executives Prashant Chevale, Uma Dhenge, Gemson, Irfan Research Analyst Chidiebere Moses Circulation Managers Robert, Tanaji Database Management Stella Andrew Technology Consultant David Stokes sales@insightssuccess.com August, 2018 Corporate Ofces: Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-602-1754 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com Insights Success Media and Technology Pvt. Ltd. Off. No. 513 & 510, 5th Flr., Rainbow Plaza, Shivar Chowk, Pimple Saudagar, Pune, Maharashtra 411017 Phone - India: +91 7410079881/ 82/ 83/ 84/ 85 Email: info@insightssuccess.in For Subscription: www.insightssuccess.in www.twitter.com/insightssuccess Follow us on : www.facebook.com/insightssuccess/ We are also available on : Copyright © 2018 Insights Success, All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success.
Cover Story Koray Yitmen, Managing Partner Emrah Yayici, Managing Partner We provide our software testing services for more than 800 clients in 25 countries from 4 continents.
1 Using our risk based approach, we detect errors in your software products in the most efficient way. The Best Performing Soft Tes ware i Solution Providers 2018 t ng One Step Ahead In Delivering Quality Software I digital world. It is a discipline undergoing rapid changes day-by-day and is expanding into newer spaces. It was this surging demand that led Keytorc Software Testing Services to conceive its inception. t is certain that, we live in the era of information technology which is incomplete without the presence of software. It is dramatically changing the current A Pioneer Known for its Testing Solutions Since 2005, Keytorc Software Testing Services has been assisting its customers to manage their critical software testing processes to reduce the total cost of producing high quality systems. Keytorc uses a risk-based prioritization approach to get to the right answers and overcome the top reasons for failure. The Company has the best references from the banking, insurance, telecommunications, IT, commerce and public sectors. Generally, Keytorc is aimed at ensuring that the intended customers have at least the lowest cost of ownership of information technology solutions with the least errors and highest performance. Currently, every corporate is converging with software- driven technologies to deliver effective solutions to their clientele. However, rather than quantity, corporate world is inclined towards maintaining the quality of the software. Every IT organization’s goal is to improve the quality of software and thus, every software engineer is striving to achieve the same. Hence, the function of software quality testing is evolving to accommodate the quality demands and is becoming an integral part of software development.
Besides being the regional leading testing services company, it also provides international software trainings by being an International Software Testing Qualifications Board (ISTQB) Accredited Training Provider. Services, and UXservices UX Design Company since 2005. He holds a B.S. in Computer Science and an MBA in Entrepreneurship. He is a strong advocate of the business motto ‘Quality is not tested, but built’ and tries to implement this motto in every IT project in which he is involved. His greatest happiness of life is giving back to the community and hence, he wishes to donate one hundred percent of the net profit from his book's sales towards primary school initiatives. Outsourcing, Test Automation, Performance Testing, Mobile Application Testing, Test Process Improvement & Test Maturity Assessment, Testing Center of Excellence (TCoE), Test Management, Test Data Management, Code Quality & Analysis, Continuous Testing and ® ISTQB Accredited Software Testing Trainings (including ISTQB Foundation, ISTQB Advanced Level, Test Automation and Mobile Testing Courses). A Combination of Ingenious Duos Once Jack Ma, a Chinese business magnate, investor, and philanthropist stated that, “The world needs new leadership, but the new leadership is about working together”. This quote applies aptly to Koray Yitmen, Partner at Keytorcand Emrah Yayici, Managing Partner as togetherthey have led the company to its current position in the market. Emrah is the author of the best-selling Business Analysis Methodology Book, Business Analyst's Mentor Book, UX Design and Usability Mentor Book, Design Thinking Methodology Book, and Creativity titled ‘Artful Thinking for Innovative Business and Technology.’ He is one of the managing partners of UXservices, BA-Works and Keytorc. He has also led global enterprise transformation projects at Beko-Grundig Electronics. Keytorc enables its customers to test their ever growing complex applications by its test methodologies and techniques, which are tailored for integration testing, system testing and user acceptance testing. It delivers value added test automation services for its clients in the e-commerce industry. This service is not limited to automation of manual test cases but rather an incentive step for continuous delivery of software systems and contribution to DevOps practices. Through delivering these reliable and scalable software testing services, the company aims to detect the most critical bugs in earliest phases. In addition, Keytorc shares the know- how of the industry gained through its global software testing experience, international trainings and publications. It leads software testing sector in Turkey and contributes globally by its bestselling books on Amazon, academic papers & reports and literature studies. Koray is a board member of the International Institute of Business Analysis (IIBA) local chapter, the president of ISTQB local chapter and User Experience Professionals’ Association (UXPA) local chapter. Similarly, Emrah contributes to the IIBA as a chapter President. Both of them started their career as a technology consultant at Accenture, formerly a business and technology consulting division of an accounting organization called Arthur Andersen. During his career, he has managed multinational and cross-functional project teams in banking, insurance, telecommunications, media, consumer electronics, IT industries, and startups. He is now sharing his experience about business analysis, design thinking, entrepreneurship, product management, product development, customer experience design, UX design, usability, and quality assurance by publishing articles and books, leading training sessions, and speaking at conferences. Koray, as a business partner, has led many multinational, cross-functional teams in the banking, telecommunications, insurance, media, and information technology (IT) industries for more than 15 years. Challenged by the diversity of his projects’ cultural, domain, and people issues, Koray has succeeded by putting the needs of his projects’ target users first. Effectual Tools, Techniques and Approaches in Practice One of the most important factors of software testing is that it determines the effectiveness of the test data set that is used. According to Keytorc, there are two critical success factors to create Delivering Reliable and Scalable Software Testing Services Keytorc provides its software testing services for more than 800 clients in 25 countries from 4 continents. Its wide range of services includes Test Moreover, he has been the business partner of Keytorc Software Testing Services, BA-Works Business Analysis
We help you manage your data using the right management tools and international testing techniques.
test data sets with correct data on an optimum level. First is using international tools and techniques which can be listed as equivalence class test technique, boundary value testing technique, pairwise testing technique and combinatorial testing technique. Another critical success factor is the selection of correct test data management tool. Taking these factors into consideration, Keytorc helps its customers in managing their data using the right management tools and international testing techniques. Furthermore, Keytorc’s Testing Centre of Excellence (K-TCoE) is the most accessible and feasible solution that allows IT organizations to improve product quality, reduce software testing costs, and utilize outsourced testing services. With the K-TCoE approach, efficient usage of resources and effective management of standard test processes are possible. A Leap towards Innovation Keytorc provides significant improvements and innovations in software testing area, especially on test management, test automation and performance testing after the establishment of Research & Development center in the largest technology campus in Istanbul. Recently, Keytorc has opened its 3rd branch in Brussels, Belgium. performance testing experiences with the abilities provided by cloud technologies. Both commercial and open-source performance testing tools are applicable based on project needs. Keytorc R&D Team has developed and initiated “Test ® Capability Rating Model (TCR)” which brings new perspectives and insights for test process improvement. The framework constitutes of 4 main areas that includes Test Process, Test Organization, Test Technology and Test Related Streams. TCR has a proven record in improving test capabilities for a broad target audience. A Catalogue of Accomplishments Keytorc has received valuable accolades in reputable international testing competitions and events. The company holds, attends and supports prestigious testing events and conferences on national and international scale. It is the organizer of the first international online and offline combined software test automation hackathon named TestHackathon. The event has an international Judging Panel in which there exist experts from various countries and domains. The contest offers many benefits and prizes to test automation people from all around the world. ® Keytorc has pioneered numerous test automation technologies, which mainly result in improvements on test coverage, test effectiveness and productivity. These advancements are ensured by constituting solid integrations between open-source and commercial test automation solutions. By providing major contributions to the software testing industry, Keytorc was the finalist for the European Software Testing Awards four times, which is Europe’s most prestigious prize for software testing. The company was also a finalist at DevOps Industry Awards. It also got featured in TEST Magazine’s top 20 Leading European Testing Providers list. Keytorc also uses third party technologies to keep its service efficiency at the highest level. The company provides its software testing services by merging
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1 The Best Performing Soft Tes ware i Solution Providers 2018 t ng Management Company Name Brief Innominds innominds.com Innominds provides an end-to-end solution in the software product engineering and R&D space. Divakar Tantravahi CEO & Co-founder Koray Yitmen Managing Partner Emrah Yayici Managing Partner Keytorc Software Testing Services assists its customers to manage their critical software testing processes to reduce the total cost of producing high quality systems. Keytorc Software Testing Services keytorc.com Miracle Software Systems, Inc. is a 20 year firm headquartered in Novi ,MI ,USA. Miracle operates in the IT space as a global systems Integrator in QA testing. Miracle Software Systems, Inc. miraclesoft.com Prasad Lokam CEO & Founder Musala Soft JSC provides expertise and creativity in all elements of the software life cycle. Musala Soft JSC musala.com Delyan Lilov CEO & Founder NIX Solutions offers a wide range of managed IT services including custom software development, enterprise solutions, web development, mobile development, quality assurance, QA automation, graphic design, remote administration, digital marketing, and SalesForce implementation. NIX Solutions Ltd. nixsolutions.com Igor Braginsky President QA Consultants is an award winning provider of software testing and quality assurance solutions. The organization has successfully delivered more than 5,000 mission-critical projects in the private, public and not-for-profit sectors over the last two decades. Alex Rodov Managing Partner & Founder QA Consultants qaconsultants.com QA Mentor is multi-awards winning ISO 27001:2013 and ISO 9001:2015 certified software testing company headquartered in New York providing more than 30 Testing Services to 268 clients around the globe. QA Mentor, Inc. qamentor.com Ruslan Desyatnikov CEO & Founder Revolution IT provides you with total confidence with our enterprise grade QA and PPM solutions. Revolution IT revolutionit.com.au Jamie Duffield Director & CEO Rhoynar Software consulting is a US based company building a powerful, cross-platform web or mobile app and it also delivers recognized QA Automation and Testing Services for clients. TestFramework.io rhoynar.com Priyesh Sanghvi CEO Verifysoft offers software testing services including code coverage analysis, state code analysis, Dynamic Analysis and Test Execution. Verifysoft Technology GmbH verifysoft.com Klaus Lambertz CEO & Founder
1 The Best Performing Soft Tes ware i Solution Providers 2018 t ng Company of the Year Innominds: Delivering Competitive Advantage with Unique Innovation I co-creation services to enterprises for building solutions utilizing digital technologies focused on Devices, Apps, and Analytics. It provides expertise in the field of Cognitive Analytics, Connected Devices & Cloud Apps and assists enterprises in their digital transformation initiatives. Innominds builds better outcomes securely for its clients through reliable advanced technologies like Blockchain, Big Data, Artificial Intelligence, DevOps, and Enterprise Mobility among others. nnominds is a Silicon Valley-based Product Engineering Services and Solutions company headquartered in San Jose, CA. Innominds offers Its intelligent test automation framework (Harmony) is capable of providing insights on defect trends, build failures, test coverage, code changes & impact analysis, history of past defects and end-user interactions. These insights help QA teams to strengthen shift left practices and contribute to generate new test cases, test data and business process scenarios to prevent potential defects. According to Divakar Tantravahi, CEO and Co- founder of Innominds, smart and intelligent test automation is the future. Innominds has set an internal road-map to build a robust framework to develop a smart test automation framework to address real business challenges. From idea to commercialization, Innominds strives to build convergent solutions that helps its clients grow their business and realize their market vision. Headquartered in San Jose and with more than 1200 employees, Innominds is the partner of choice for its clients in innovation. The company prides itself as a team of progressive thinkers who anticipate market changes to help deliver a competitive edge to its clients. Ultimately, it is the unified framework that enables end- to-end test automation of thick client applications, web applications, mobile applications and any other custom applications without compromising on the quality testing. The unified intelligent platform, seamlessly and flawlessly, integrates with a wide variety of upstream and downstream SDLC tool suites. Adapting to a Smart and Intelligent Future A Complete Engineering and Testing Solution Innominds is uniquely positioned in the market to offer accelerated solutions through its services offering combined with its accelerators iFusion, KiteBoard, Harmony, and Enigma. Its advanced analytics solutions platform (iFusion) addresses data challenges by eliminating complexities in collecting data from heterogeneous sources and poly-structured data and combining the disparate sources through virtualization and federation. The platform provides the flexibility to build multiple solutions. The shift to Digital Transformation enables enterprises to create new applications and solutions that are based on the market demand. However, the biggest challenge in the industry is to satisfy the demands of customers and partners who want applications to be secure and reliable, and to be made available instantly without compromising on the quality. Additionally, today, enterprises are facing challenges in getting skilled resources, adopting advanced QA August 2018 18
We believe in the ethos of disrup?ve innova?on and it reflects in our product engineering services. Innominds is relentless in its approach to reach the pinnacle of excellence by implemen?ng new trends and advanced methodologies. We delight our customers by providing an array of tes?ng capabili?es, process and technologies, which, in turn, helps in improving the quality of the products. Divakar Tantravahi CEO & Co-founder Innominds 19 August 2018
Company of the Year actively strive for new ideas, continuous improvement, market disruption and to achieve these goals at a lightning speed. Driving innovation isn’t a luxury anymore. In fact, it has become a necessity for an organization if it aspires to survive in today’s environment of complexity methodologies such as Agile and DevOps continuous testing practices, building the right strategy to validate integration checkpoints, functional tests, automation, compatibility of systems and validation of end-to-end business scenarios. sustainable business over the long run. With innovation at the core of Innominds’ business, he has grown Innominds into a trusted global innovation partner with numerous business customers and major brands including Deloitte, CA Technologies, Qualcomm, Trimble and Hortonworks and innovating startups like Workspot, Viridis, and Jemstep among others. Innominds has devised a clear strategy and adapted to these challenges to be successful in the industry. “Being an innovative company, we always focus on delivering a holistic solution to meet the unique demands of the industry. We have built IP (Harmony™), which helps accelerate all the events in Software Test Life Cycle, Test Centers of Excellence (TCoE) to support functional and non- functional testing,” Divakar said. We are one of the pioneers in the field of product engineering and innova?on as we create and provide our customers with the best tools and cu?ng – edge technologies to achieve their goals and realize their vision. To drive innovation and quality, Innominds Quality Engineering specialists have built Harmony, a robust testing platform, to solve the testing problems faced by Enterprises and shape their digital future. Harmony offers an array of testing types across a wide range of industries, digital technologies and applications. Additionally, Innominds has placed quality testing functionalities across diverse domains backed by a large pool of career testers with strong technical skills, flexible engagement models and jump-start kits to kick- start different types of engagements. An Effective Approach to Customer Success Innominds is a customer-centric organization that has made significant investments into building software accelerators that add value to its clients. Over the years, it has been able to foresee and made strategic investments in accelerators and partnership to innovate in Devices, Apps, and Analytics for the digital era. Innominds innovative test automation platform, Harmony™, and swift adoption of latest technology trends keep it ahead of its competitors. In addition, its broad range of testing services, creative commercial and engagement models and unique approaches to solving business problems give it the much- valued competitive advantage. and competition. Innominds believes that it is their prerogative to bring new products and solutions to the market, which has a business value and drive differentiation. Divakar, with his vision for innovation and belief in the concept of disruptive technology, brings on the table focus on product engineering, sets goals for global strategy and contributes in building a It helps its clients in reinventing products, experiences and business models to create new value, differentiation and revenue in the digital ecosystem. Innominds delights its customers by building innovative experiences and products & developing go-to-market approach Driving Innovation with a Hands- on Approach Today, organizations are under more pressure than ever before to innovate, August 2018 20
A Great Place to Work with the help of disruptive new business models. It has multiple accelerators in areas such as AI and Machine Learning based predictive and prescriptive analytics framework, pre-built User Interface components, Micro-services based architectural components, Identity & Access Management, Mobile Device Management, low-cost computing devices with connectivity, Test Automation Framework, Asset Management and Tracking, etc. realities for testers by creating a great team and a great place to work. It has won the following accolades for its various employee-friendly initiatives in recent times. Ÿ Ranked 32 by Times Ascent as ‘Dream Companies to Work For’ – 2017 Ÿ Recognized as one of the ‘Top 50 Best Companies to Work For in IT & ITeS in India’ – 2016 Ÿ Recognized as India’s Top 50 Best IT-BPM Companies to Work For’ – 2015 Innominds was established with guiding principles of focusing on customer needs and their success and providing a platform of freedom and growth for employees. The maturity of test automation approaches Innominds is a center of excellence when it comes to tes?ng. We help our clients in not only transforming and implemen?ng next- genera?on tes?ng prac?ces but also assist them in reducing cost and transform their businesses to stay ahead of the curve. Innominds’ customer orientation isn’t all about customer satisfaction, but it believes in succeeding together. Carrying the baton of success together with its clients, Innominds help them in evolving their platforms, applications and infrastructure to match up to the modern and efficient digital enterprise. The organization not only prepares its clients to adapt to high- speed change, but also assists them in safeguarding the integrity of their core IT and be highly competitive in the new digital economy. Currently, majority of organizations are in the process of making their applications digital. These initiatives bring lot of complexity while transforming themselves to the digital mode. To address these complexities, testing professionals need to think of best possible technological solutions to address and deliver new features without compromising on quality. Divakar believes that Innominds has a bright future ahead. “With our deep expertise in the testing industry, strong domain knowledge and by leveraging our advanced analytics and automation platforms (iFusion and Harmony), we help enterprises to address challenges in the field of growth, sustainability, cost and adoption of rapidly changing technology trends,” he said. Currently, Innominds operates multiple Innovation and Delivery Centers in Asia (India), North America and Europe. Innominds delivery centers are located strategically for delivering services to its clients. The advantage that Innominds has over its competitors is that its services are not necessarily distributed according to the geo- locations. It undertakes projects across its service offerings from any of its global locations thereby giving flexibility to the client. quickly but the methodologies are still low, and the value generation is unchanged. To overcome these challenges, testing teams need to focus on the adoption of new technologies and methodologies such as DevOps, Continuous Testing, Smart QA, Intelligent and Smart Test Automation practices. Innominds provides end-to-end testing solutions in Digital Transformation, which makes difference in the success of client organization. It addresses business challenges and industry problems through continuous innovation and deep industry knowledge. Innominds is putting its best foot forward to change the ground 21 August 2018
1 The Best Performing Soft Tes ware i Solution Providers 2018 t ng Miracle Software Systems: A Global Systems Integrator and A True Partner M (Mobile/Web Apps), Quality Assurance and Quality Engineering and ERP Services, and is a Minority Certified Private Business headquartered in Novi, MI – USA. Over the past twenty-four years, Miracle has helped numerous large and mid-sized businesses transition their IT to a service oriented architecture, with IT transformation initiatives, deploying SAP/Oracle ERP systems. Miracle has a global presence on four continents with multiple global development centers spanning across the USA, Canada and India. iracle Software Systems, Inc. founded in 1994, is a Global Systems Integrator specialized in AI, Infrastructure asCode, Product Development A Think Tank that Never Sleeps Prasad Lokam is the CEO and Founder of Miracle Software Systems, Inc. He is a Tech Enthusiast and a Visionary who has led Miracle from the front and has seen Miracle’s journey move forward from the days of mainframes to today’s cognitive and cloud solutions. With experience of leading multiple major initiatives across numerous industry verticals, he brings to the table his vast knowledge of the industry and technology spectrum which helps him to not only understand what organizations need for tomorrow but what they already have today as well that needs change. He has lived in Detroit area for over 25+ years and is a globe trotter with over two million technology miles to his name. A True Partner of Innovation The Rising Challenges and an Agile Response Whether it is Internal Application to Application (A2A/EAI) Integration, Process Integration (BPM) or B2B Integration using EDI/Web Services, API Management, Machine to Machine (M2M) Communications, Internet of Things (IoT), Cloud Integration or Mobile Application Integration, Miracle is the systems integrator of choice and the thought leader in this industry. Miracle has been evolving constantly to meet the demands of the latest technologies over the past 24 years partnered with 16+ companies includes Premium Partnerships with IBM, SAP, Oracle and Microsoft. In a typical waterfall model, Testing/QA activities are always late in the game, which increases the cost, schedule and efforts. In the business world, companies need testers with strong technical, business and domain skills. The major challenges are excessive re-work, testing coverage, lack of smart test automation methods, talented resource pool, lack of early testing, Innovation and thought leadership. Also, adopting to Agile and DevOps culture (shift left) is a major challenge for the industry. Lack of business-oriented software development continues to be a major issue for the stakeholders and consumers. Miracle Software Systems envisions itself as a highly respected, world class systems integrator that provides world class customer service based on innovative solutions, leveraging technology delivered by top notch professionals. The company is working with various ecosystems of universities and academic organizations that are able to produce the needed workforce to be able to deliver the best in class people with the latest technological skills necessary to help customers be extremely successful in their business transformation and optimization initiatives. Miracle is a niche provider in the Business Solutions/Product Development using DevOps and Agile aided by deep expertise in Cloud, Containers, Micro Services, DevOps, Integration (ESB, API, B2B, and BPM), Artificial Intelligence and new User Experience Channels like Voice, ChatBots and others. We have been delivering innovative services through our people, processes, and technologies grounded on ITIL Best Practices and August 2018 22
‘‘ Our vision is to be a highly respected, world class systems integrator that provides world class customer service based on innovative solutions, leveraging technology delivered by top notch professionals. ‘‘ Prasad Lokam CEO & Founder Methodologies, COBIT Governance, and SOX Compliance, meeting or exceeding customer expectations. manual testers to SDETs, Performance Engineers and Mobile Engineers. All of its QA resources will have the expertise with one or more programming languages, test automation tools and performance testing tools. Miracle has developed numerous testing accelerators/frameworks, methodologies and processes for Test Automation, Mobile Testing, Performance and Load Testing, Testing as a Service and Integration testing. The resources have the expertise in executing Test Driven Development (TDD), Behavior Driven Development (BDD) and Acceptance Test Driven Development (ATDD) methodologies. Lowering Costs and Raising The Bar Miracle has Global Development Centers (Miracle Software Technology Parks) based out of South India, Visakhapatnam, Andhra Pradesh are uniquely positioned to operate in semi Eastern Standard Time Zone and flexible to adopt customer time zone in USA. The company has also invested in the best incubation facilities and the best training facilities and curriculum aided by excellent faculty members to produce the future consultants to meet the growing demands of the organization (MILE, MSOE, MSOM, and ITG). The leadership at Miracle has made it clear to all of its teams that every practice needs to invest at least 10% of their revenues on Research and this has made the company what is it today. Also, its employees love to take on challenging tasks for customer and that is part of its cherished culture now. The company challenges its customer to present it with impossible tasks and employees are expected to deliver those “MIRACLES”. These “MIRACLES” do happen because of the serious commitment on Research and Innovation into building accelerators and adapting to industry trends rapidly. Its delivery model is based on Pre-Built Industry Accelerators, Repeatable Processes, Best Practices and Best Fit options aligned to our customer’s operational and financial goals. All of this results in lowering costs and delivering Best Value for Money versus being the Lowest Cost Model. The operational philosophy at Miracle is the belief in investing and building trust and building a strategic, long term partnership. The Awaiting Bright Future Off late, the company is integrating Automated Security Assessments as part of QA/QE cycles into the Product Development. At Miracle, vanilla QA testers are no longer the norm. The company is quickly moving away from 23 August 2018
1 The Best Performing Soft Tes ware i Solution Providers 2018 t ng Musala Soft JSC: Delivering Quality Software Testing Solutions M Sofia, Bulgaria. The company is an established and growing market force which embraces constant evolution to bring together technology and innovation. usala Soft JSC is a leading software services provider in Southeast Europe. It was founded in 2000 and is headquartered in software development lifecycle were huge advantages. Today, the team force of automation test engineers is 70+ experts, all of them ISTQB certified, and experienced in the entire project lifecycle. “We truly believe that the qualitative implementation of automation testing is much more than qualitative test scripts development. As an established practice for 13 years already and tens of projects successfully implemented, we have deep expertise in wide range of tools – proprietary like Rational and HP testing suits, Microsoft Visual Studio Team Edition for Software testers and Perfecto Mobile, open source like Selenium, SoapUI, JMeter, Appium and even own developed e.g. ATMOSPHERE (http://atmosphereframework.com). And the extensive list is much longer. It is the selection of proper tooling for each particular case and situation, the versed design and implementation of automation framework and environment, precise scoping and ROI based analysis, which makes the benefit of the automation testing implementation.” Today over 500 Musala Soft professionals work in the ‘hot’ fields of IoT, Big Data, Cloud, AI, Information Management, Automation Testing, Business Analysis, and UI&UX. A Driven Leader The Founder and CEO of Musala Soft JSC, Delyan Lilov has turned his passion for competitive programming into a growing international business. Establishing a team of former members from the National Olympiad in Informatics team, like he is by himself, and combining it with visionary business ideas he has kept Musala Soft growing and cemented its reputation as a prestigious, reliable, and long-standing partner both locally and internationally. The customers of Musala Soft benefit technological but also domain expertise in Telecom and Banking. The company has established long-term partnerships with several of the biggest Telecommunication companies in Europe, and some of the top Banks, which recognized Musala Soft as a center of excellence and has entrusted the software testing and quality assurance of flagship products as well as consultancy and implementation of testing optimization initiatives. The Blueprints of Success Since 2005, the company’s strategic focus has been on Test Automation and it takes great pride in being among the first companies to adopt that approach so early. Working with Fortune 500 companies, the company noticed a demand for software testing services and the need for the automation of work processes. There was a need for unconventional and creative approaches; Musala Soft was confident of success because it already had high quality standards and owned the expertise needed. Its software development background and resources, and the fact that it specialized in the full Overcoming Challenges The software development and testing industry is under constant and concerted pressure to achieve even higher levels of optimization and efficiency. Musala Soft has QA vision and strategy for early adoption of new August 2018 24
We make the optimal ‘‘ combination of technologies, processes, knowledge, tools and ‘‘ people, and transform it into business value. Delyan Lilov CEO & Founder technologies, tools and methodologies of software development through test automation from its very inception. This has facilitated unprecedented speed and quality of developments. “Like any other business, it took a lot of work, a little bit of luck, and a good network of contacts to succeed initially.We had all the pieces of the puzzle; we were young, brave, and the endeavor was challenging!” reveals Delyan. The software testing field favors competent players who adopt and apply the latest advancements in technology and methodology to provide high-quality, high-efficiency solutions. This is intimately related to IT talent; companies with qualified staff who display curiosity and a knack for unconventional and creative approaches are the ones that succeed. The company has had ups and downs in its 18 years. However, its priority has been to evolve through the experiences to emerge as a sustainable business. Delyan is extremely proud of the way his team has helped the company grow organically and develop into a large and diverse team of qualified professionals. Aiming for Eminence Musala Soft intends on achieving its targets to sustain and flourish in the ever-competitive software market. Finding, attracting, retaining and developing the appropriate IT talent is another key challenge. The global shortfall of IT specialists is around 4.5 million and in Europe alone, the figure was around 1 million. One of the key differentiators at Musala Soft is its focus on investing in human capital, both internally with its employees, and externally, by contributing to IT education projects and the development of the IT community in the region. Voyaging through Difficulties 18 years ago, Delyan Lilov saw great opportunities in the software services industry when very few were looking in that direction. The company team currently consists of over 500 professionals and the plan is to reach 1,000 employees by 2020. It also plans on maintaining a year-on-year revenue growth rate of 25%. Delyan concludes, “In its essence, this is the strife for innovation, creativity, the positive attitude and enthusiasm and the united team efforts of everyone because united we are stronger.” August 2018 25
Editor’s Pick The Impressive Impact of Organic Networking T he main reason for the invention of website, Internet and technology devices that provides the platform for software to run and connect with each other is mainly to make networking of services, products and people possible. Technology leaders such as Cisco, Arista and Apple are dedicating their resources to provide various business enterprises and the masses the ability to communicate their values through technology mediums called as Networking. The works and provisions of these organizations are very outstanding, and are believed to last for ages. This is because the growth of technology is not going out of style so soon, but rather it is believed to continue into the future. Technology networking strategies is good, but to make it more effective there is the incessant need to incorporate organic strategies. You may be asking what I mean by Organic Networking or Strategies. The organization that will survive in the market in the near future, considering the increasing rate of competition are the ones who take the necessary steps, to develop more human connection for their business, more than they do for machines such as provided by AI. The Factors to Consider for an Effective Organic Networking: Even as our age is encouraging more of technology strategies, if we must survive the future of it all, then we must connect more people, than we do for machines. As an August 2018 26
Networking is an innovative concept with high profile technology terms. If one does not implore deep interest and concentration while exploring this realm, there may be a serious distortion of original motive of indulgence, and this can lead to serious breakdown of enterprise infrastructure. Sometimes, it maybe direct and other times, it will be indirect, but in all, it will always have an impact. The future of technology is very bright, and that is mainly dependent on how available we make the resources to help manage what we have today in the near future. For this to be possible, the networking solution providers must incorporate more of organic sense in their solutions and industry advancements. innovative networking solution provider, it is going to pay more, when you include human intelligence and physicality in your networking strategies over machines. people networking and how best to utilize human intelligence in their business quest. For example; if you write an article and share it on a website, who do you expect to read your article; human beings or machines? It is obvious that the organic networking aspect of computing will never go out of style; else, there will be a day in the future that digital connection and values will be measured on the number of bots that read your articles and/or that paid for your services. So, remember to balance the rate of your people to machine deployment, by acknowledging the need of human networking over technology networking. Imagine a day that the machines are going to have a serious breakdown, and the owner organization do not have the capable persons to figure out the cause of the breakdown and possibly provide a feasible solution? What will be the fate of the organization? This means that, there will be a great loss of value and possibly a strike off the industry. I know you would never want that to happen. So, plan from now, to never pay for the loss in the future. Balance Your People to machine Deployment Social Medias are for networking, Newspapers and various Medias are also for networking, but there are people behind the arc of this innovation. The more you incorporate AI and machine learning strategies, always remember the need for Control Engineers and those are human beings. The most successful organizations identify the major importance of Technology will advance, more machines will be connected, devices will be programmed to run independently, but in all these things, the humans in the network will still rule the universe. The more organic you make your networking strategies, the lesser the fear of a disastrous future for your organization. The Need for Organic Sense in Networking and the Future: Technology is the miracle of our age, Artificial Intelligence is a major molding factor of this development, IoT is the liberator from machine isolation by providing the platform to interconnect millions of them over the virtual platforms, but humans make these things possible. August 2018 27
1 The Best Performing Soft Tes ware i Solution Providers 2018 t ng NIX Solutions Ltd: An Exceptional Pioneer in the Ukrainian IT Industry T founded in 1994 and today, it has become the biggest company in Kharkiv, the biggest IT hub in Ukraine. Thanks to the unique approach undertaken at NIX Solutions, the company has taken a unique direction to meet the demands of clients through offering specialized managed IT services. he dream of forming the largest IT company in Ukraine began in a small garage lead by three friends, against all odds. For example, Ryan Gerardi, the owner of a media production house said, “We have been working with NIX Solutions for nearly 2 years now. NIX Solutions has consistently provided us with professional top-rate service and outstanding design work. Their team of account managers, project managers, and designers are friendly and enjoyable to work with. They are responsive and dependable and also bring forth good ideas and objective input. NIX Solutions is a partner you can count on and be satisfied within the long haul.” NIX Solutions Ltd was The company has grown and reinvented itself time and again to meet special demands of the client and is a home to more than 1500 IT experts today. NIX serves various businesses from a wide variety of domains including Biopharmaceuticals and Healthcare, Fintech and Banking, E-learning and Distance Education. Credit for its unique approach and software engineering excellence, the company serves many Fortune 500 companies as well as some of the fastest developing companies around the world. The company has also earned a prestigious position in the industry due to a recognized membership of outsourcing organizations including GSA and IAOP. An All-Embracing Vision NIX Solutions has not left any stones unturned in its pursuit of meeting various client requirements and providing a concrete return. Its philosophy of serving every client with due diligence and excellence has led to an all-embracing vision at the company for clients. The company leads with its motto “whatever you can imagine, we can deliver”. The founders at NIX Solutions realized that they could do more than others were doing at that time and providing separate technology specialists was only a part of what NIX offered. Companies today are required to infuse large sums of money in creating in-house expertise. NIX Solutions helps clients eradicate wastage of resource by providing an all-in-one solution aligned with their strategy to take their growth to the next level. The company uses its 20 years of experience to deliver an all-encompassing IT solution which includes custom software, enterprise solution, web development, mobile development, quality assurance, QA automation, graphic design, remote administration, online marketing, project management, IT consulting and even Salesforce implementation. The Evolving World of Testing Systems have become more complicated and continue to grow in complexity. Additionally, requirements from the client end are changing quickly. Moreover, testing has been given less importance in the planning phase as compared earlier due to which the budget allocated to it is also reducing. Hence, even the established players on the market are presenting tested versions of products which are sometimes subpar. NIX Solutions promises to change this world of testing with a unique approach to bring innovation in QA and testing practices. The company adheres to the highest professional standards, improves its clients businesses with extraordinary outcomes while simultaneously creating an unrivaled environment for exceptional minds to grow. A True Driver of Excellence NIX Solutions is led by an exceptional leader who prides himself in constantly striving for excellence and perfection August 2018 30
We assist our clients to ‘‘ ‘‘ delineate their goals and priorities, and we use our 25 years of expertise to create the most effective IT solution for them. Igor Braginsky President in his daily life. The company is led by President, Igor Braginsky who is a pioneer in the Ukrainian IT industry. He started his career in 1991 and today has more than 27 years of valuable professional experience under his belt. One of his biggest achievements in life was starting NIX Solutions Ltd and he did so without any help from external financial institutions in 1994. Igor along with two other founders of the company built the foundation of the firm from a garage in its early days. During this time, these three friends were studying at the National Polytechnic University in Kharkiv, Ukraine and like most cash-crunched college students, they wanted to earn some extra cash on top of their scholarship. They took an initiative unlike anything else and started with selling self-made software for emerging local markets. At firstly, they started selling to offline B2B search engines for store facilities, and accounting and reports for shops and pharmacies. Management Program as well. He is also a graduate of Advanced Management Program of The Wharton School of the university of Pennsylvania and he completed Senior Executive Program in Stanford’s Graduate School of Business. He is also a member of some elite organizations including Association of Outsourcing Professionals, The Global Sourcing Association, Supervisory Board of NTU KhPI, Supervisory Board of the Regional IT-cluster, etc. However, there is one thing he prize above them all and it is the s opinion of his team members about him. He has been an inspirational and devoted leader to the company for more than 20 years and his colleagues are not shy of acknowledging his efforts. One of his fellow co-workers said the following in his testimony, “He is an inspiring business leader and the best boss I ever knew. Deep intuition, powerful charisma and extensive knowledge of various business domains and general business strategy.” Igor continues to walk the path of excellence at NIX and guides his team along with him. Today, the company has become a pioneer of Ukrainian IT- industry. It not only boasts of being the biggest IT- company in Kharkiv but also the biggest IT-location in Ukraine. More than 1500 world-class IT specialists committed to providing qualitative IT solutions that facilitate and add value to its clients’ businesses from various business domains. He and his team have developed the company into a great established system which delivers outstanding results every day. are NIX Solutions has achieved many milestones in its long journey. In the near future, its clients can expect great security, AI Big Data solutions from the company. and Considering its track record of delivering only the best, NIX solutions is one racehorse worth keeping your eyes on. One of his key driving skills is his passion to constantly pursue excellence. Despite the success of his company, Igor pursued academic success as a personal goal and in 2013 and 14 respectively, earned a PhD in Software Development Quality Processes and in Advanced 31 August 2018
1 The Best Performing Soft Tes ware i Solution Providers 2018 t ng QA Consultants: Improving Software Quality by Delivering Reliable Software Testing Services H award winning provider of software testing and quality assurance solutions. The organization has successfully delivered more than 5,000 mission-critical projects in the private, public and not-for-profit sectors over the last two decades. Within those sectors, the company has extensive testing experience and depth in the automotive industry, banking, consumer goods, insurance, media and advertising, public affairs, retail, technology, and travel and tourism industries. eadquartered in a massive 30,000 square foot facility in central Toronto, with more than 200 skilled employees QA Consultants is an to provide local access to software testing. Alex was one of the first to treat quality assurance as a field of its own, and his enduring contribution to the field has been to establish software testing as a specific skill set. He established QA Consultants as a dedicated local testing center of excellence featuring on-demand local access to professional testers with a wide range of field expertise. Under his leadership, the company has grown from a groundbreaking idea into a cutting-edge quality assurance company recognized as a market leader and a category killer in the multi-billion-dollar North American software testing industry. Alex has been widely recognized for his visionary leadership, including being selected by Ernst and Young as the Ontario Entrepreneur of the Year in 2013. His pioneering innovations have resulted in QA Consultants receiving the 2012 Business Excellence Award from the Toronto Board of Trade and a Deloitte designation as one of the best-managed companies in Canada in 2013. In an ongoing effort to maintain its status as a leader in research and innovation, and with the continuing support of the National Research Council of Canada, QA Consultants founded, developed and built a large facility in Toronto devoted solely to testing. The Test Factory™ is a continuous quality test lab incorporating a precise combination of intelligence applied to advanced levels of automation. In 2017, for the third year in a row, Clutch Research Inc., an independent research firm in Boston, in a world wide annual survey reaffirmed QA Consultants as the Top Systems Application Testing Firm. The Test Factory pairs the skilled labor and expertise of its staff with its proprietary testing methodologies. This unique blend provides QA Consultants’ clients with unparalleled and superior quality service. QA Consultants delivers onshore quality and performance at low offshore prices. The Test Factory™ alone or in partnership with its Managed Consulting Services and On Demand Testing™ delivers highly effective testing and QA solutions to its wide range of clients. When Testing Became a Part of Product Development Life Cycle During the technological response to the Y2K threat in the late 1990s, testing began to emerge as a separate service which led to the birth of QA Consultants. Very quickly this service became an essential component of the product development life cycle. Along with procedural methodology, testing paved the way for the company’s success as the organization moved into a new A Visionary Torchbearer Alex Rodov is the Managing Partner and Founder of QA Consultants, which he founded back in 1994 in order August 2018 32
We have come a long ‘‘ ‘‘ way in the past 20 years and we are very excited for the future. Alex Rodov Managing Partner & Founder millennium. QA Consultants understood early on that the key is a specialized workforce that is skilled, accessible and flexible, making it possible to provide a wide range of industries with just the right solution for their rabidly growing software development environments. Companies don’t perform their due diligence when it comes to security testing, they put up a firewall, when most of the time, the real threat comes from within. QA Consultants’ competition is usually a jack of all trades, where testing is just another line of service they provide. Its clients realize that when an organization dabbles in everything then it is not great at anything. QA Consultants is dedicated to its clients. No one wants to deal with offshore testers. By now, most of its clients are burn victims as a result of shoddy offshore work. Being the largest software onshore testing provider in North America, QA Consultants has the largest testing facility dedicated to software testing on the continent. QA Consultants also believe, with the massive adaption of internet, enterprise systems, and cloud solutions the need for testing at multiple points is vital in order to survive in this ever-competitive market. In today’s IT world, rigorous testing enables great employee and client/customer interaction and also actively aids with the career success of those responsible for delivering great solutions to the marketplace. Throughout the years QA Consultants has been recognized as a prominent employer and job creator, and continuously encourages and promotes ongoing training and career advancement. The organization is planning to continue market leadership in the software space. Recently, it has signed a multi-year contract with some of the largest companies and multiple levels of government in North America. This plays into QA Consultants’ plan of expansion into becoming the world leader in testing of autonomous vehicles. The organization sees its future move into that space of remarkable software and embedded technology. Tackling Uneven Roads and Preparing for Better Future Surveys by Forrester, the world Quality Report and others show that 32-50 percent, of IT budgets are spent on testing. Despite this expenditure, vendors often use designers to do their testing which is not correct. 33 August 2018
Tech Outlook The Evolution Testing: Unmatched Acceleration with Fifth Generation Automation of Shoeb Javed CTO Worksoft T From the inception of packaged applications, companies of all sizes have taken advantage of the economies of building, maintaining, changing and deploying functionality through third party software providers. Why build a general ledger or payroll/human resources system when you can license it instead? Why not leverage out of the box functionality offered by third party software and rely on the vendor to he Early Years of Packaged Applications offer support and maintenance and stay current on regulatory, industry and process best practices. The first generation of mainframe software transformed quickly as the technology evolved, introducing client-server as the better, more cost-effective deployment platform. The applications themselves were still being developed and deployed in functional silos – their interaction with other critical functions of the business an after-thought. Although less than ideal, interfaces were developed to transport data August 2018 34
from one system to the next – leading to the introduction of middle-ware as an economical means of “connecting” the silos. board meetings spent trying to understand existing business processes. Weeks during every project spent writing test scripts that break when something changes. Delays in delivery because manual testing can’t keep pace with business change. The implementation and ongoing management of enterprise applications is complex, and a crucial component is making sure that end-to-end processes work—every time, every day. Manual or first generation testing means system downtime, errors in production, wasted time and energy and companies left open to technology risk. At that time, SAP emerged as the leader in delivering comprehensive, end-to-end business solutions on the most advanced platforms. They quickly captured the market and cross-industry adoption continued to deliver best in class results to their customers. PeopleSoft was also introduced to the market during this era, initially focusing on the payroll/human resources market. They ultimately started developing and delivering ERP and CRM systems as well. The bigger picture is that those approaches are fundamentally standing in the way of achieving the results companies set out to achieve with packaged apps. How can you make the financial, productivity, and competitive gains Change continued to accelerate as web-based systems were introduced which impacted the economic and technological dynamics of “user requirements,” development, deployment, and costs. About the Author Throughout this evolution, industries, companies and individuals not only developed an incredible reliance on the performance of their “systems,” but forward thinking organizations saw this as a quick path to competitive advantage. Shoeb Javed, Chief Technology Ofcer, Worksoft, is responsible for the technology strategy, software development, quality assurance and customer support for all Worksoft solutions. As CTO, Shoeb also works with quality assurance and business leaders of some of the largest global Fortune 1000 corporations to help automate testing of complex packaged enterprise applications to speed up project timelines and improve operational efciencies. The Need for Speed The problem then as now – how do you accelerate the value of the technology investment to the business? The technology was purchased, licensed, and implemented to achieve a specific set of business benefits. When it comes to these large enterprise application investments, companies conduct in-depth evaluations and build business cases to map out exactly what results they expect to realize. This typically involves a look at what financial and human capital investments – time and money – will be needed to achieve success with a product as well as the financial, efficiency, and competitive gains that come with the ongoing use of the software. On one side of the equation, development methods have evolved to meet this need for speed. Waterfall methodologies are being replaced with Agile. DevOps has become the new buzz-word. But there’s something else to consider – the business side of things. There is an ever- increasing reliance on packaged applications to execute and deliver critical business outcomes. It’s important that applications are developed and deployed quickly and changes can be made regularly, but how do you ensure that business processes are running flawlessly? Surprisingly, many companies are managing their enterprise application processes manually. This means hours of white- 35 August 2018
that you were counting on if your processes aren’t performing flawlessly? The Evolution of Testing Thankfully, the answer is today’s fifth generation test automation that is enabling business users and organizations to adopt, accept, and utilize new applications faster. When processes across enterprise applications are executed seamlessly and as designed, companies can harness the potential of their enterprise applications to achieve strategic goals like entering new markets, increasing revenue, and maintaining a competitive advantage. Worksoft, the pre-eminent fifth generation automation platform, delivers unmatched speed in automating the identification of current business processes and automatically creating tests to ensure that each business-critical process works as required. An independent study of Worksoft customers by industry analyst IDC identified many unique benefits of Worksoft’s automation platform, but chief among them was accelerating delivery of these applications by an average of nearly Evolving from an online bookstore to the world’s largest internet retailer? These companies didn’t simply try to keep up. They were determined to lead. two months. Consider how much more you could accomplish if you could cut weeks and months from every project. Leaders across the globe have adopted Worksoft as their weapon of choice to improve their financial and operational positions in their respective industries. Today’s digital economy brings massive opportunity to companies looking to disrupt the market. There has been a fundamental change to the business landscape and companies who are competitive innovators will win. Lead the Way First to market with autonomous cars? Moving your business model from DVDs to online subscription services? About the Company: Worksoft provides the world's leading automation platform for enterprise applications. Companies worldwide rely on Worksoft's automated business process discovery, documentation, compliance, testing, risk analysis, and RPA to support critical packaged applications, including SAP, Salesforce, Oracle, Workday, SuccessFactors, ServiceNow and more. Our fifth-generation automation platform helps enterprises accelerate innovation and change, lower technology risk, and increase efficiency. Our ecosystem includes partnerships with Accenture, IBM, Cognizant, SAP and our Global 5000 customers include 3M, Intel, Microsoft, Siemens and more. August 2018 36
1 The Best Performing Soft Tes ware i Solution Providers 2018 t ng QA Mentor: An Expert Software Testing and Quality Assurance Solution Provider O prime example of such development. A glitch in the software can turn an incredibly helpful machine to release data to hackers and become a curse overnight for millions. Hence, it is no surprise that product testing services are no longer anomalies in the businesses. Their independent position allows them to provide quality evaluations and strategies to turn good products into great ones. ur daily lives are becoming heavily reliant on software technology to function, to grow and to redefine future horizons. A smartphone is a engaging their clients on a continuous basis, the QA Mentor leadership carved a clear roadmap for the long term success of the company. It quickly occurred to them that the clients were not merely looking for a strategic service but the actual execution services. Similarly, in order to address the need to hire the best and optimal resources, the company established a presence in India. It hired quality resources from the country and established the first outsourcing testing center.The company, realizing the potential of multiple, distinct services to its clients, opened a shop in Ukraine. QA Mentor keeps innovating the testing services to empower its customers with new ways to build great products. For example, it recently launched QA Coverage, a test management platform that allows more effective and efficient management of testing cycles. It has now integrated QA Mentor’s test methodology for requirements static testing, traceability, test case coverage, defects workflows, regression test cases repository management, metrics, and KPIs. QA Mentor is taking the next leap in the field of software testing to minimize costs and maximize innovation. The company started as a one man shop in 2010; not so long ago. Today, it has become a pioneer in software testing and quality assurance outsourcing solutions by acquiring various innovative firms located in different parts of the globe. On its way to success, the company acquired firms located in India, France and Ukraine. The company continues to set a benchmark for QA services with more services at its disposal than any other company around the world. Moreover, the company leadership goes out of its way to engage in knowledge sharing conferences to help shape the software testing industry of tomorrow. Innovation Quotient In the era of cut throat competition, QA Mentor always strives to be ahead in the race with their unique and innovative service offerings. Newest of all, the ‘Business Process Management Services’ sets it apart from all other Software Testing firms.It is a combination of 4 unique services that integrates the QA & the BA practices. This will revolutionize the Software Testing industry.With the new ‘Business Essential Software Testing (BEST)’ Framework, QA Mentor will start testing very early in the lifecycle, right from the requirement gathering phase. This is a unique, innovative and one of its kind approach where the company pairs BAs with QA resources to tightly control the quality right from the requirement gathering phase. A Thought-provoking Journey Any journey is bound to deliver a memorable experience, but journeys that push an intellect towards its limits can be enriching as well. QA Mentor faced several challenges during the initial phase of its journey. As mentioned earlier, the company was essentially a one- man shop. Apart from the limited size, the company also lacked a clear strategic direction. However, the leadership at the helm made some wise decisions to turn these difficult situations into learning opportunities. After August 2018 38
We continue to raise the bar ‘‘ ‘‘ higher every day towards achieving our mission to become the #1 Independent Software Testing Company in the World. Ruslan Desyatnikov CEO & Founder A Unique Approach To Leadership A Future Full of Opportunities Leadership has traditionally been defined by dominance over others. The attitude of exerting power over others seems distasteful to many today and most progressive thinking leaders reject this approach to make way towards a brighter way of cooperation and knowledge sharing. The CEO and Founder, Ruslan Desyatnikov seems to embody this approach in his attitude towards his work. QA Mentor wishes to let the world see it for what it is: An Expert software testing solution. The company also adopts a unique approach to reach this goal. The company leadership regularly churns out rich educational material to enrich the incoming hordes of eager learners in the industry and established professionals as well. Every company dreams of becoming the next big thing in its industry. QA Mentor on the other hand, continues to prove its exceptional discipline with a firm belief in core fundamentals. The company has opted to retain a small sales team which pushes the company to create innovative products and approaches to seal its position at the top. The company also invests in its employees heavily which has led to a resounding victory in terms of employee loyalty with near 1% attrition rate over the years. Additionally, the company has also adopted an innovative and unique approach to aggressively challenge clients to test their products. QA Mentor offers a two week free trial to its clients with the backing of a five member mentor team to execute the testing solution. This has resulted in several new clients boarding the bandwagon of QA Mentor and leaving with an unparalleled experience to cherish. The company has also saved its costs considerably with low investments in marketing and passing on the benefits to the consumers. The company boasts of 25-35% lower costs as compared to its competitors in nearly every product segment. The company has introduced over 50 new KPI’s and metrics to its new product QAMometor to help clients welcome a future full of pleasant surprises and golden opportunities. software testing Company in the world.” The company is one-of-a-kind in the industry with its established QA learning platform that trains thousands of QA professionals in a variety of testing solutions. Additionally, the company will launch a new book for newcomers to become QA tester in 30 days. Ruslan takes a personal interest in making the company a thought leader in the industry. He contributes and interacts regularly to the industry with quality insights through published articles on Forbes and Linkedin. He believes, “If the companies around the world wish to achieve something great with their business, they have to think about quality and start thinking differently”. His initiatives and vision has not gone unnoticed. Currently, QA Mentor boasts of 260 clients based in 27 different countries around the world. 39 August 2018
Editor’s Choice The Universality of I IoT T The Universality of Technology Technology “T manufacturing, agriculture, retail, electronic, energy and healthcare which are progressing towards the IoT phenomenon to connect digitally. It has placed an opportunity to build unusual results which increases a company’s compatibility. Enterprises seeking development are focusing on the use of real-time data management and IoT analysis. Many of the companies are adopting this technology to heighten their power of consumption. Companies are mainly concentrating on IoT application from “sensing” instead of “doing” to grow its competitive advantages. This element empowers organizations by allowing them to take the IoT advantage and adopt a more ‘innovative connected approach’. he gratifying tool for companies to lead ahead - IoT Technology” The Internet of things (IoT) is a revolutionary change for many sectors like Infrastructure Management – Optimization of Technology New applications are now enhancing their level of consumption. Likewise, manufacturing sector is also August 2018 40
getting engrossed and achieving excellence through IoT Techniques. Applications are liable for monitoring and controlling operations for urban and rural manufactures like bridges, farms, and railway tracks. It is the key features of the applications were IoT infrastructure is also used for monitoring the construction safety and risk management system and operations. This major feature represents the mechanism of IoT application which works under infrastructure management. Benefits of IoT Technology are cost reducing, time reducing, better in quality, and increase productivity. It helps to make fast decisions and save money with real-time analysis. IoT devices help to give prominent results by monitoring and controlling operations used in all infrastructure related area. which land is fertile or which one is dry and predict future fields. IoT Technology Helps to Optimize Energy Consumption Integrated Sensing and Control system helps to optimize energy consumption. IoT devices are integrated with energy consumption systems in order to maintain balance between power generation and energy usage. IoT devices offer the opportunity to remotely gather information. It enables advance functions like remote controlling and changing light conditions. IoT Technology work for home-based energy system which provide power related information, energy consumption and energy usage at homes. IoT devices set goals to improve efficiency, reliability and sustainability of the energy system. Manufacturing Techniques are Growing with IoT Technology Monitoring Environment through IoT Technology In the manufacturing sector, networking and controlling have been used with IoT devices. It provides information about data and operation stability. Network status and the information is collected in the system by tracking IoT device. Manufacturing control process deliver information about industry application and smart manufacturing details receiving form IoT device. IoT intelligent system enables sharing information about product demands, service management, supply chain networks, sensors and control systems together. Small industries can also be integrated with IoT technology that enables real-time optimization, measurements, production compatibility and safety management. However, intelligent systems are determined as the significant technique that implies user experience and system security which ultimately saves costs. Environment monitoring application has been involved with sensors to assist information about environment changes by identifying water quantity, atmosphere, air pressure etc. It also has focus on monitoring movements of wildlife and their habitats. Devices connected to the internet also provide statistics about earthquake or tsunami - early warning systems, and also used as an emergency system. IoT device application is used to collect geographic information and majorly instructive information. This device also uses standardized approach to bring wireless sensing technique and gather finest information. IoT Technology Helps to Sustain Building and Home Automation IoT Technology brings Innovative Farming Methods With certainty, IoT devices are used to monitor and control the mechanical, electrical and electronic systems. IoT devices are used in various types of home automation and building automation systems. Control and sensory applications offer unified information. The integration of the internet with building creates an energy management system which will allow prominent energy efficiency. The Agriculture sector is one of the industry to implement IoT technology for stability and better performance. IoT technology has become a significant method of farming. It also offers durability and functionality to the whole process. The combination of wireless sensors with agricultural apps and cloud platforms benefits in gathering definite information relating to environmental conditions like, rainfall, temperature, humidity, wind speed etc. Farmers are getting competent results out of it, and are able to find real-time information easily. Linked with farmland, it improves and automates farming techniques like weather information, taking decision on quality and quantity, and minimizes risk and waste. With IoT Tech farmers can find out detailed information of farm and similarly know There have been many ways for IoT technology to expand compatibility in the digital world, and it will be implemented in each sector to work as an important tool, to enhance its affinity. After all, the IoT network makes technology more unified and satisfying, with its tools and applications and IoT will be a step ahead towards numerous opportunities. 41 August 2018
1 The Best Performing Soft Tes ware i Solution Providers 2018 t ng TestFramework.io: A First-Class Automated Software Testing Solution T company focused on innovative solutions for application development and DevOps. Its specialized division, the TestFramework.io is one of the very few technology service providers in the US focusing solely on Automated Software Testing. TestFramework.io experts help clients improve the efficiency of their Software Agile teams in numerous ways. One of its widely recognized method is to develop a unique custom Automated testing framework and building out a large regression test suite in as little as 6 weeks. estFramework.io offers first-class QA Automation and Testing Services for clients. It is a specialized division of Rhoynar Software Consulting, a A Cost-Effective Approach Ideal for Small-Medium IT Enterprises Its new “Managed Services” model helps small to medium sized Software companies economically handle all aspect of testing without having an in-house test team. As part of the Managed Services, the company takes charge of all QA/Testing responsibilities including building comprehensive automation frameworks, CI frameworks, test plan, test cases and test execution. Essentially, it operates as an on-demand test team for the project. This helps smaller companies to get the best-automated testing and quality at a fraction of the cost of having an in-house test team. A Unique Approach to Delivering Success Hunger for Success Combined with Business Acumen Apart from giant companies with deep pockets, there isn’t much investment made in the testing methodologies. Based on a recent survey 63% of the companies do not have any kind of automated testing in their Software delivery process while 73% of the companies who have automated testing in their Software process are not comfortable with doing a Continuous Integration to Staging. TestFramework.io’s vision is driving the adoption of Automated Software testing by enabling teams with technology, resources, and long-term support. As mentioned earlier, testing is one the most neglected area in Software delivery ecosystem even though it has the most impact. Before starting this company, the CEO had worked in several Fortune 500 companies and had consistently observed this neglect. Seeing this as a market gap and driven by his strong quality belief, he set out to start TestFramework.io. TestFramework.io was founded in 2014 by Priyesh Sanghvi,the CEO and Harsh Murari,the CTO. Both Harsh and Priyesh were former colleagues at Qualcomm where they worked for over a decade on a variety of projects. Since inception, TestFramework.io has helped over 100+ clients to strategically adapt Automated testing in their Software release process. On an average TestFramework.io helps Software teams achieve 68% reduction in their testing cycle while discovering 3x times more bugs than the industry average. Priyesh Sanghvi, the CEO possesses a unique combination of technical expertise with sharp business acumen. He holds a Master’s degree in Computer Engineering from Rutgers August 2018 42
For our Managed QA Services, we ‘‘ ‘‘ have a long-term commitment to client and to the team. Our strong technical skills coupled with excellent collaboration ensure project’s long-term success. Priyesh Sanghvi CEO University. Priyesh comes from a very underprivileged family in India, started his entrepreneurial journey from a very young age to support his undergraduate education and eventually embarked on his journey to pursue American Dream on his own feet. He is married to his college sweetheart Rina and has 2 loving children. testing frameworks and technologies coupled with experience in 30+ industries have made it one of the best Software testing providers. A Bright Upcoming Future The software industry is growing at a decent pace. There are some floating policy changes on limiting high skilled worker immigration which may hit this industry hard. The company is keeping a close eye on the development and making strategic changes in its business to mitigate such risks. Backing Innovation with a Depth in R&D Testing is one the Software Engineering’s most neglected discipline not only in the corporate world but also in academia. There are thousands of colleges and universities which prepare students to be a good Software developer. However, there are just a few which focuses on Software testing. If its past is anything to go by, the company is likely to succeed through every obstacle. In the past, TestFramwork.io has been blessed in mitigating challenges. It has been profitable from the day 1 without any external funding. Its core values of Accountability, Collaboration, Commitment, Passion, and Execution has made its clients come back for more, year after year while providing exceptional testimonials which has consistently attracted new clients. Majority of the companies also have a much smaller budget for their Software testing teams and they are the first one to be disposed of during difficult times. It has been proved that QA in the Software industry is highly significant like the other industries including manufacturing etc, however; those warnings are never heeded by the leaders of the Software industry. The biggest challenge in this industry is inculcating the benefits of Software testing which not only helps quality but saves a lot of money for companies in a long run. Set apart by an expert team of testers and backed by consistent positive feedback from clients, TestFramework.io will continue to lead the Software testing industry in coming years. It is also investing heavily in Autonomous testing leveraging AI and Machine learning advances to greet and embrace the upcoming future with open arms. Testframework.io has uniquely positioned itself as a one of a kind Software services company focusing solely on testing. Its heavy commitment to R&D investment in 43 August 2018
Revenue Tips SAAS Can Create Business Developments With Different Revenue Streams S importance. It is a very selective section of cloud computing, through which the future business data collection process can be simpler than ever. SaaS is a very profitable genre in the field of futuristic business ventures, and thus a question may arise about the SaaS business, and that is what could be the revenue stream for such business enterprise, or in general words, the earning process for the SaaS business! aaS or ‘Software as a Service’ is being used rigorously in current business ventures as it provides more accuracy and vision to any business project. Interestingly, with this solution, the importance of installing the hardware devices to run the data and different applications has lost its Unfortunately some people believe that there are no such good ways of earning revenue for Saas business and if there are some sources, those are very minor in their conducts. Interestingly, the reality and the current situation are otherwise, and there are a number of ways in which the SaaS business can earn its revenue. ‘Payment’ to get the software is not the only mode of earning, and the enterpriser of this business can earn great revenue with multiple options, without stressing out on particular section of the business venture. Here are some of the solutions: Set-up Cost and Upsell A Set-up cost is one of the common ways to earn the revenue and it gives clarity to the providers about the authenticity of the users and determines the commitment too, thus it is a great way to explore the minds of the customers and the possible future relationship with the users. On the other hand the set up earning can actually lead to the upsell market for the SaaS providers. It is one of the easiest ways to enhance the revenue through the existing customers, and it is a great business opportunity, as this way of earning lessens the dependency of the brand on the pressure of adding up new customers. To maintain the continuity with the existing customers certain facilities like offering additional storage, speed, data, bandwidth or the frequency are enlisted as 'services'. Though, this process of earning is largely dependent on the benefit of the product or the service, along with the need or requirement of the client. Affiliate Marketing It is another great way to boost the earning for the SaaS business as, through this process, it becomes a two-way system to get business, where the users advertise or sell the product. As the process is 46 August 2018
earning money, and it is the best way of earning through the free version users, but not very apt for the paid customers. As the paid customers already pay a certain amount, adding advertisements can create a negative impact on them. So even if the ads are there, they must be in a way that looks less annoying for the users. API Model This is rather a complicated but effective method of earning lucrative revenue. If the SaaS can coordinate or work with other software applications, the importance of it can rise to a whole new level. This work model can do magic for some of the users and it can have a great value or earning in the future. But this great system comes with certain risks, and the reason is, the amount of money invested to create and run it. But if the developers can be assured of its service and the demand of the customers, it can turn out to be a great money- making option. dependent on the users, it is not dependent on any other external way from the business providers' side. The SaaS providers are only responsible to pay the commission after getting the revenue. So it is definitely a win-win situation for the SaaS providers. Reselling When some of the SaaS is so apt that the potential customers want to avail it for their business purpose, the tie-up with the providers or the reselling of the product can be beneficial form the point of view of the revenue. This process is known as the White Label Licensing. At the end of this discussion, the conclusion is, a better service can open up new trails for Revenue Streams for SaaS Business. SaaS is not a new concept, but the vast implication is definitely new. So there are a number of scopes yet to be explored by the developers of this new business. Thus, the future and the success of SaaS business is dependent on exploring various ways for SaaS revenue, and with more innovative ideas for the revenue, the market of SaaS business will be more strengthened to touch the zenith. Customer Service and Information Charges Saas providers are on the verge of adding a new structure for great revenue, which are customer service and information charges. As with this system, the business providers offer to sale some of the researched information to the clients. It is not very difficult for the clients to value them by paying the money as they are getting a great help, and interestingly it can work for the clients to cling to the services which can create the path for more business. Basically, a great customer service is the key to earn good money and with the satisfaction of the customers; the process can be on the loop for a great revenue system. Advertisement Advertisements are the most common sector of 47 August 2018
1 The Best Performing Soft Tes ware i Solution Providers 2018 t ng Verifysoft Technology GmbH: A Prominent Code Coverage Analyzer for Embedded Software V founding in 2003, the company has established a presence in over 40 countries and recorded growth of more than 40% last year. The company believes software testing is an essential service and its importance will only increase in the future. erifysoft Technology GmbH is vendor of Testwell CTC++, a leading code coverage analyzer for embedded software. Since its has achieved phenomenal results, which he attributes to his versatile, motivated team. He continues to find the journey both challenging and extremely rewarding every day. Growing Challenges and Changing Dynamics Verifysoft has established itself as a leader in providing software testing solutions which are efficient and reliable. However, the company’s leadership still does not shy away from seeing the bigger picture and taking on new challenges. Software testing helps companies by improving the efficiency, reliability and lifespan of software. On the other hand, untested software can not only impact the reputation of a company but also put people’s lives at risk. There are several key trends emerging in the software testing industry. One of these is the rapid increase in the size and complexity of software. Additionally, clients’ increasing demands for feature-rich software is driving intense competition within the industry. Verifysoft believes in delivering quality software which improves productivity and lowers operational costs. In line with its philosophy of providing the highest levels of customer satisfaction, the company also offers advanced tools through support services. These tools are aimed at undertaking static code analysis. Verifysoft also offers training to software developers and quality managers. Today, companies are pushed into exposing the control functions of their applications through web interfaces. This gives rise to a new set of challenges for software testing providers like Verifysoft. However, the leadership at the company is embracing such challenges and constantly strategizing new ways to deliver software quickly while incorporating the highest standards of web protection. An Honest Foundation to Driving Growth One of the core principles at Verifysoft Technology is to be honest and fair with customers and co-workers. The inspirational pillar of strength for the company and the culture it embodies has always been Klaus Lambertz, its Founder and CEO. In many industries, governments regulate the quality of software in order to make it safe to use. Software for aircraft control is a prime example of this approach. The recent increased scrutiny of software by lawmakers represents growth opportunities for Verifysoft. Klaus graduated with a degree in Economics and then worked for several top companies, where he realized that true satisfaction for him lay in starting and running his own business. He explains, “The driving power is not security or a nice salary, but liberty and the spirit to do something useful”. A Unique Strategy Verifysoft has positioned itself strategically to appeal to clients with a wide range of requirements. Currently, the company covers all aspects of software Having led the company for the last 15 years, Klaus August 2018 48