Self-Service Kiosks: The Secret to Increased Retail Profits

1. Self-Service Kiosks: The Secret to Increased Retail Profits In the world of cut-throat store competition and shrinking consumer attention spans, retailers need to look for new ways to boost their offline presence by driving more and more customers to their products. One great way to do this is by deploying self-service kiosks in their retail stores. To drive more sales and revenue in your offline retail store, you must help your customers find what they want and guide them through the purchase process. But it's not possible to assist all individual consumers personally. Self-service kiosks can help avoid this issue by allowing customers to quickly get the required information and guide them through the purchase process without waiting for service staff. Read further to learn more benefits of self-service kiosks and how they can help retailers increase sales and profits. What are the benefits of self-service kiosks? Help with Labour Shortages Self-service kiosks can help retailers compensate for labour shortages by enabling customers to browse store items, select what they want to purchase, and pay for the purchase without needing salesperson assistance. These touchscreen systems can also help retailers offer better customer service, with kiosks providing in-depth product knowledge and personalised recommendations.

2. All store items can be organised appropriately on screen while showing the in-stock items, saving your staff time and energy answering consumers’ questions and checking on supply. These kiosks can answer your customers’ questions on the spot while providing employees more time to help customers with their other needs. Increased Upselling Introducing self-service kiosks can also help retailers to increase upselling. Integrating these kiosks with POS (point-of-sale) software will enable the systems to show shoppers other items they might like as they ring up current selections, often leading to increased sales. For instance, a customer might want to buy a pair of trousers, but after viewing more clothing products on the kiosk screen, they might also buy a belt or a jacket to go with it. Self-service kiosks enable retailers to track what individual consumers are looking for so that employees know what other items are most likely to sell. Reduced Wait Times Long wait times are one of the significant reasons retailers lose offline sales, but kiosks can help. These touch screens Australia allow customers to serve themselves. They will reduce wait time as your customers will not have to wait long at check-out or payment counters. Real-Time Analytics Having up-to-date analyses of customers has become critical in these hyper-competitive times. Real-time customer data analysis can help businesses make informed decisions and introduce targeted marketing campaigns. Self-service kiosks are ideal systems for tracking real-time customer behaviour. The customer data from the kiosk can be analysed to make more strategic decisions for your store. For example, you can optimise your email campaigns based on customer browsing behaviour and shopping trends tracked within the software that is installed in the kiosk system. Increased Customer Satisfaction Self-service kiosks are a great technological solution for your store because they are easily accessible to most shoppers. Many people feel comfortable using a touch screen to navigate the kiosk. Moreover, these systems offer personalised attention to each customer, making them feel more valued and satisfied. Boosting your retail sales With all these benefits, it is easy to recognise that self-service kiosks can be a great addition to your store to boost retail sales. Retailers in various industries should consider using these kiosks to assist customers with the check-out or payment process. They are an ideal low-contact option to reduce labour overheads, boost sales, and improve customer satisfaction and experience. The key is to integrate these systems into intuitive, simple-to-use touch screens Australia as customers find it easier to navigate kiosks via

3. touchscreens. Contact Us Name: InTouch Screens Address: Unit 1/3 Green Street Brookvale NSW 2100 Australia Website: https://intouchscreens.com.au Phone No: 1300 557 219 Email ID: info@intouchscreens.com.au