An Overview of ESF #6 - Mass Care

1. Partner Services Federal Response Unit An Overview of ESF #6 - Mass Care National Emergency Management Summit March 4th – 6th, 2007 Jono Anzalone, M.S American Red Cross FEMA Region VII ESF #6 Mass Care Manager

2. ESF #6 - Mass Care What is it and what does it do?

3. National Response Plan • Last updated May 25, 2006, and currently under review, establishes a comprehensive all-hazards approach to enhance the ability of the United States to manage domestic incidents.

4. What is ESF #6? ESF #6 promotes the delivery of services and the implementation of programs to assist individuals, households and families impacted by potential or actual Incidents of National Significance (IoNS). The scope of ESF #6 includes three primary functions: • Mass Care (American Red Cross Lead) • Housing (FEMA Lead) • Human Services (FEMA Lead)

5. What is ESF #6? In essence… ESF #6 assists the Federal Government in the facilitation of federal resources to the affected State/s.

6. Emergency Support Functions Primary Agencies: • Provides staff for each of the federal incident management structures. • Serve as points of coordination for the provision of Federal resources to meet the needs for which that ESF is responsible. • ARC - Mass Care • FEMA – Housing, Human Services Supporting Agencies: • Have expertise in the resources required to meet the needs of the designated ESF.

7. Emergency Support Functions 1. Department of Agriculture 2. Department of Defense 3. Department of Health and Human Services 4. Department of Homeland Security/National Disaster Medical System 5. Department of Housing and Urban Development 6. Department of the Interior 7. National Voluntary Organizations Active in Disaster 8. Department of Justice 9. Department of Labor 10.Department of Transportation 11. Department of Treasury/ I.R.S. 12. Department of Veterans Affairs 13. General Services Administration 14. Office of Personnel Management 15. Small Business Administration 16. Social Security Administration 17. U. S. Postal Service 18. Corporation for National and Community Service ESF#6 Supporting Agencies:

8. ESF #6 - Mass Care Responsibilities ESF #6 – Mass Care includes the coordination of Federal resources to Tribal, State and local efforts in support of: • Sheltering • Feeding • Emergency First Aid • Disaster Welfare Information • Bulk Distribution of Emergency Relief Items

9. 1. Sheltering Coordination of Federal resources in support of emergency sheltering includes: • Pre-identified sites in existing structures • Use of similar facilities outside the affected area • Creation of temporary facilities

10. 2. Feeding Coordination of Federal resources in support of feeding includes: • Fixed sites • Mobile feeding units • Bulk distribution of food

11. 3. Emergency First Aid Coordination of Federal resources in support of emergency first aid includes: • Basic first aid at mass care facilities and designated sites within the disaster-affected area • Appropriate referrals

12. 4. Disaster Welfare Information Coordination of Federal resources in support of disaster welfare information includes: • Information regarding individuals residing within the affected area to immediate family members outside the affected area • Reunification of family members within the affected area

13. 5. Bulk Distribution Coordination of Federal resources in support of bulk distribution includes: • Emergency relief items to meet urgent needs • Support for distribution sites and systems

14. ESF 6 - Mass Care Reporting • We report on both ARC and non-ARC Mass Care activities: • Sheltering – via National Sheltering System • Feeding • Bulk Distribution www.disastershelter.us www.disastershelter.us

15. Start Action Request Flow Mass Care in the DRO Specific Info Obtained at each Step! Got it! DRO PS Administrator Got it! Items Received! State EOC Government Liaison …and reported! Got it! State Lead ESF 6 Mass Care Declaration Required! Got it! Federal ESF 6 Mass Care (ARC) USDA Cool!

16. Six Primary Team Member Responsibilities • Establish an operations and situational awareness appropriate for your assignment setting. • Collect and share appropriate information on all ESF #6 -Mass Care activities with stakeholders. • Provide Mass Care subject matter expertise to partners. • Coordinate ESF #6 - Mass Care Federal government resources effectively by initiating Action Requests as part of the Mission Assignment process. • Participate in conferences, meetings and briefings at assigned locations. • Represent the Red Cross responsibly and ensure coordination with the ESF #6 Lead in the DOC.

17. Who ESF#6 Mass Care Supports… • State Lead assigned for Mass Care • Southern Baptists • The Salvation Army (TSA) • Seventh Day Adventists • Lutheran Disaster Services • World Church Services • Other NGOs

18. Monitors for Essential Elements of Critical Information to establish an operational and situational awareness Maintains communications with ESF counterparts and NGOs Provides updates on available resources and shortfalls Ensures requested information reports are submitted on time Participates in conference calls and meetings as appropriate Uses tools and resources wisely Maintains contact with the ESF #6 Lead in the DOC Prepares, submits and tracks all Action Request Forms with FEMA and reports daily on the status to the ESF #6 Lead in the DOC Functions effectively as the “eyes and ears” of the Red Cross Establishes a point of contact with the Government Liaison, as appropriate, when assigned to the ERT-A and JFO Reports significant, high-level leadership visits to the ESF #6 Lead in the DOC as appropriate ESF #6 – Mass Care Team Tasks

19. ESF #6 Assignment Locations • National Response Coordination Center (NRCC) • Regional Response Coordination Center (RRCC) • Rapid Needs Assessment Team (RNAT) • Emergency Response Team – Advance (ERT-A) • Joint Field Office (JFO) • Red Cross ESF #6 desk in the DOC

20. The ARC Role in ESF #6 Mass Care in Disaster Response

23. ESF #6 and FEMA Regions Regional Managers are placed in the RHQ of each region. And coordinate: • Major Regional planning efforts involving mass care, especially evacuation and catastrophic planning • Major Regional exercises involving mass care • National Shelter System activities with FEMA and states within the Region • Development of Pre-Scripted Mission Assignments (PSMAs) around mass care specific to that FEMA Region in coordination with major mass care NGOs and State Leads for ESF 6 Mass Care • Facilitate requests for information by FEMA VALs that cannot be met through standard operating procedures with Red Cross Services Areas.

24. Red Cross Response Locations Top Officials US Govt. President, ARC & Senior Mgmt Key ARC – American Red Cross BSOC – Biomedical Services Ops Center CDC – Centers for Disease Control in Atlanta, GA DHS – Department of Homeland Security DOC – Disaster Operations Center DRO – Disaster Relief Operation EOC – Emergency Operations Center ERT-A – Emergency Response Team – Advance (FEMA) HHS – Department of Health & Human Services HSC – Homeland Security Council at the White House; no ARC liaison here HSOC – Homeland Security Ops Center (DHS); ARC liaison upon request IIMG – Interagency Incident Management Group (DHS) IMPT – Incident Management Planning Team (DHS) JFO – Joint Field Office (FEMA) JOC – Joint Operations Center (FBI lead); no ARC liaison here NRCC – National Response Coordination Center (FEMA) NOC – National Operations Center PFO – Principal Federal Official (DHS); occasional ARC liaison here RNAT – Rapid Needs Assessment Team (FEMA) RRCC – Regional Response Coordination Center (FEMA) SA – Service Area Note – Solid line indicates automatic deployment of a Red Cross representative to the government entity; dotted line indicates deployment if requested (Nov 2006) HSC IIMG / IMPT HHS HSOC / NOC DOC BSOC CDC NRCC All Depts JFO PFO JOC DRO RRCC SA ERT-A State EOC RNAT/Strike Team Chapter Local EOC EVENT

25. Red Cross Liaisons During 2005 Hurricane Season Embedded at NHQ: FEMA DOD MRC HHS FEMA Mass Care Work Group Wash D.C. FEMA Housing Area Command TF In Baton Rouge HHS Ops Ctr (Wash D.C.) Red Cross HQs CDC Ops Ctr (Atlanta) Wal- Mart (Bentonville) FEMA NRCC Wash D.C. IIMG (Wash D.C.) EALs (FL, MS, LA, ) FEMA RRCCs (Atlanta & Texas) Forward PFO Cell (New Orleans) Acronyms CDC = Centers for Disease Control DOD = Department of Defense EAL = External Affairs Liaisons EOC = Emergency Operations Center ERT-A = Emerg Response Team-Advance HHS = Dept of Health & Human Services JFO = Joint Field Office IIMG = Interagency Incident Management Group MRC = Medical Reserve Corps NRCC = Nat’l Response Coordination Ctr PFO = Principal Federal Official RNAT = Rapid Needs Assessment Team RRCC = Regional Response Coord Ctr ARC DRO FEMA ERT-As (FL, AL, MS, LA, SC, NC) FEMA RNATs (FL, AL, MS LA, NC) FEMA JFOs (FL, AL, MS, TX, LA) State EOCs in 19 states Local EOCs As requested Forward JFO Lake Charles Forward JFO New Orleans

26. Resource Tracking • We have two methods to track resource requests: • Government Liaison Database • Action Request Form Database (under development)

27. Reports ESF #6 Generates • Shelter and feeding reports (via the NSS) • Incident Action Plan (ESF #6 – MC portion) • Operational Matrix (ESF #6 – MC portion) • Situation Report (short narrative) • Briefing slides • Requests for Information (RFIs)

28. Status (open/closed/alert/stand by) Shelter name Daily Population Capacity Contact Address City/County/Zip code Managed by (ARC or non-ARC) The National Shelter System (NSS)

29. Feeding Reports • Meals provided by provider and county • Potential capacity estimated by meals per day, provider and county • Data sources • Known issues/shortfalls

30. Operational Matrix • A spreadsheet used by FEMA to track the status of tasks agencies submit to the Planning Section • Updated for each operational period • Reviewed at Operations briefings

31. Incident Action Plans • A consolidated report prepared by the Operations Planning Section • Demonstrates what ESFs are working on for next reporting period • Details work to be completed using short descriptions • Tracks work that has been completed and referenced to the reporting period

32. Action Request Form (ARFs) • Documents the State’s request on behalf of its stakeholders • Initiates the mission assignment process • Establishes a tracking mechanism for each request • Creates a budget trail for Federal assistance provided Action Request Form (ARF)

33. Take Away Items • ESF #6 Mass Care Managers are an available resource for mass care planning, training and operational support. • Implementation at the Federal, Tribal, State, and Local level for the National Sheltering System (NSS).

34. Teamwork… • American Red Cross ESF #6 - Mass Care volunteers and employees train to work effectively in collaboration with our partners when assigned to FEMA locations. • This is performed in fulfillment of American Red Cross Emergency Support Function #6 Mass Care responsibilities, in accordance with the National Response Plan. – However, we don’t provide all Mass Care services for the Federal Government. • State Responsibility.

35. Conclusion… • Questions? • Comments…