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QuickBooks Screen Turns Black - QuickBooks Black Screen Issues Call PosTechie

If the field for QuickBooks displays black instead of white, perform the following steps to resolve the display issue

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QuickBooks Screen Turns Black - QuickBooks Black Screen Issues Call PosTechie

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  1. QuickBooks Screen Turns Black - QuickBooks Black Screen Solution 1: QuickBooks Desktop fields display black instead of white If the field for ​QuickBooks displays black​​ instead of white, perform the following steps to resolve the display issue: Solution 1: Reboot your computer Solution 2: Restart QuickBooks Desktop

  2. Before reopening QuickBooks, check if it has been closed properly. Make sure QBW32.exe is not running in the background: 1. Select the ​Windows Start ​​button. 2. On the search bar, type ​taskmgr​​ then press ​Enter​​. 3. Go to the Processes tab. 4. In ​Windows 10:​​ If it does not show tabs, select the ​More Details​​ drop-down. 5. Highlight ​QuickBooks (32-bit)​​ or ​QBW32.exe​​ then select ​End Process​​ or ​End Task. ​​If you do not find any instances of QBW32.exe or QuickBooks (32-bit), then QuickBooks have been closed properly. Solution 3: Run reboot.bat to re-register your QuickBooks Solution 4: Update your video card drivers to the latest release 1. Press ​Windows key​​+​R​​ on your keyboard to open the Run command. 2. Type ​dxdiag​​ then press ​Enter​​. 3. Select ​Display 1​​. Take note of what the Manufacturer/Model is. 4. Download the necessary updates. ○ nVidia ○ ATI ○ Intel Solution 5: Change your Windows theme to Basic 1. Right-click anywhere on your Desktop then select ​Personalize​​. 2. Choose one of the Windows Basic Themes. 3. Restart your computer. 4. Open QuickBooks. Solution 6: Edit the QBW.ini file 1. Close QuickBooks. 2. Press the ​Windows​​ button. 3. Copy and paste the correct file path on the search bar: Version File Path QuickBooks 2019 C:\ProgramData\Intuit\QuickBooks 2019\QBW.ini

  3. Enterprise Solutions 19.0 C:\ProgramData\Intuit\QuickBooks Enterprise Solutions 19.0\QBW.ini QuickBooks 2018 C:\ProgramData\Intuit\QuickBooks 2018\QBW.ini Enterprise Solutions 18.0 C:\ProgramData\Intuit\QuickBooks Enterprise Solutions 18.0\QBW.ini QuickBooks 2017 C:\ProgramData\Intuit\QuickBooks 2017\QBW.ini Enterprise Solutions 17.0 C:\ProgramData\Intuit\QuickBooks Enterprise Solutions 17.0\QBW.ini QuickBooks 2016 C:\ProgramData\Intuit\QuickBooks 2016\QBW.ini Enterprise Solutions 16.0 C:\ProgramData\Intuit\QuickBooks Enterprise Solutions 16.0\QBW.ini 4. Go to the end of the file, then copy and paste the following text into the file: [COLORS] Classic=0 5. Save the QBW.ini file. 6. Open QuickBooks. Solution 2: QuickBooks Screen Turns Black - QuickBooks Black Screen There can be more than one solution for this problem. follow given steps: 1.Restart QuickBooks Desktop. You will also need to make sure that the ​QBW32.exe​​ QuickBooks Desktop process is not still running in the background by checking the Windows Task Manager. a. Click the Windows Start button to bring up the ​Start​​ menu. b. Type ​taskmgr ​​and press ​Enter​​. This will open the Windows Task Manager. c. Click the ​Processes ​​tab to display the processes currently running on your computer. In Windows ​​10: If you do not have tabs, click the arrow at the bottom of the window that says More Details. d. Find a process named ​QuickBooks ​​(32 bit) or ​QBW32​​.​exe​​. ● If you find it, click it and then click the ​End Process ​​or ​End Task ​​button at the bottom of the window

  4. ● If you do not find any instances of ​QBW32​​.​exe ​​or QuickBooks (32 bit), then all instances of QuickBooks have been closed. If the issue still occurs, then try the next steps. 2.Reboot your computer 3.Run reboot.bat to re-register QuickBooks program files. 4.Update your video card drivers to the latest release. 5.Change your Windows theme to Basic: 1. Right-click your desktop and select ​Personalize 2. Choose one of the Windows Basic Themes. 3. Restart your computer. 4. Open QuickBooks and work in your file normally to see if the issue comes back. 6.Edit the ​QBW​​.​ini ​​file. If error persists, you should contact ​QuickBooks POS Customer Support​​.

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