Costs v. Quality

1. Costs v. Quality John Rogers – Head of Barclays University Business School john.rogers@barclays.co.uk

2. …are to deliver solutions for our customers and shareholders in ways that are effective and efficient: to enhance knowledge and skills enable these to be applied to meet a business need drive performance engage employees Our responsibilities …

3. So what’s the issue? • Relentless pressure on costs and time • Lack of understanding of how the training will add value • Speed to market - ‘the training lag time’ • Gold-plating • Production focus v. marketing focus

4. sales + service induction professional + technical personal + career leadership + management Learning Categories Sources of Demand Business as usual Strategic Change Personal Development

5. Solutions? • Line sponsorship • Piccolo, Econimo, Rapido • Pareto • ‘adopt, adapt, create’ • Build for the future, if possible • Create flexibility for learners and line managers - blending and access

6. Technology Audio Paper Visual Human interface So what does this mean? What are the mechanisms available to us?

7. Home Page www.taketheleadwithbu.com business school bu

8. Demonstration of the key components of the learning product • Learning resources: Nudges, theory papers, 1 and 2-day classroom options • Diagnostics: team climate, coaching and leadership styles, conflict management • Forum • Meeting point • Accreditation with Nottingham Business School

9. ? Q & A Questions John Rogers – Head of Barclays University Business School john.rogers@barclays.co.uk business school bu