Service User Advisory Group & Care Pathways Involvement

1. Service User Advisory Group & Care Pathways Involvement Psychosis CAG Anne Kirby, Psychosis CAG

2. What is the Psychosis Clinical Academic Group (CAG)? The Psychosis CAG is a management department which delivers SLaM’s services for people with a diagnosis of psychosis (e.g. schizophrenia and schizoaffective disorder.) The CAG covers Croydon, Lambeth Southwark and Lewisham. Anne Kirby, Psychosis CAG

3. What does the CAG do? The CAG brings together: • Clinical services (e.g. such as the Inpatient Wards at the Maudsley Hospital. Staff in these services include Doctors, Nurses, Occupational Therapists & Psychologists), • Research (e.g. studies into medications and therapies for schizophrenia) • Education of the service staff (e.g. training in use of medication or family therapy) Anne Kirby, Psychosis CAG

4. Why did SLaM set up CAGs? Having services, research and education in one management group means that education and research are planned together to help improve services for the people who use them. For example, an Occupational Therapist may notice that people seem to find it easier to give up smoking when receiving a particular sort of therapy and suggest that researchers look into this. Anne Kirby, Psychosis CAG

5. Clinical + research + education That’s interesting, the last six people who received this therapy gave up smoking within 6 weeks. Could you research that? I’ve looked into it and this therapy does seem to help people who are diagnosed with schizophrenia to quit. We’d better train the staff! That’s great I’ve given up smoking at last thanks to the therapy my nurse recommended – she really knew her stuff! Benefits to Service users Anne Kirby, Psychosis CAG

6. Care Pathways Care pathways are maps of care for staff and service users in SLaM, which show: When the care or “intervention” should be available What should be offered to service users e.g. medication, occupational therapy, psychology How something should be offered, such as how information is shared or how a particular assessment is explained to someone and who can/should be present for the assessment. Who should be offered the care (depending on needs & knowledge about what is useful for different needs) Who should provide the care or intervention Anne Kirby, Psychosis CAG

7. Aims of Involvement in Care pathways The role of the service user consultants in this work will be to advise on how service users are involved in: a)Finding out about and shaping the work that has already been done on the care pathways & b) Filling in the details of the care pathways such as the conversations staff have with service users about assessment or therapy. Anne Kirby, Psychosis CAG

8. How will it be structured? The CAG has 4 Care Pathways: Acute Inpatient wards Promoting Recovery Community Psychosis Teams Early Intervention For people at their first episode of psychosis Complex Care Rehab inpatients, SLaM supported housing and placements As all services are managed within these 4 pathways it makes sense for the Psychosis CAG service user advisory group to have two of it’s members involved in developing each care pathway Anne Kirby, Psychosis CAG

9. The Structure Anne Kirby, Psychosis CAG

10. Service User Consultant Role • Attend and prepare for Service Users Advisory Group • To attend the care pathway development meeting for the specific care pathway you have chosen to work on. • Support the Care Pathway Leads to make decisions about consultation on care pathways development. • Help the staff consider the relevance of this subject to service users • Think, not just about your own experience, but be an ambassador for fellow service users and think of how they should be involved in this activity Anne Kirby, Psychosis CAG