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Workflow Initiatives: Driving Finance and Quality in a Hospital Setting

Workflow Initiatives: Driving Finance and Quality in a Hospital Setting. Documentation tools, alerts and reminders – a nursing workflow enhancement process. Presenters:. Deborah Aders, RN, MS Senior Consultant, SharerVision Healthcare Consulting Carol Roesch, RN, BSN, MBA, FACHE

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Workflow Initiatives: Driving Finance and Quality in a Hospital Setting

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  1. Workflow Initiatives: Driving Finance and Quality in a Hospital Setting Documentation tools, alerts and reminders – a nursing workflow enhancement process

  2. Presenters: • Deborah Aders, RN, MS • Senior Consultant, SharerVision Healthcare Consulting • Carol Roesch, RN, BSN, MBA, FACHE • CNO, Union Hospital Health Group

  3. PICASO Program of Integration for Care and Safety Optimization

  4. Technical Needs • Touch Screen Monitor in every patient room; • Badge swiper attached for user authentication; • Large “white board” monitor for hallway view of alerts; • Tablet PC for aids to carry – optional.

  5. Technical Needs • Touch Screen Monitor in every patient room; • Badge swiper attached for user authentication; • Large “white board” monitor for hallway view of alerts; • Tablet PC for aids to carry – optional.

  6. QUESTIONS??

  7. Now What? Getting Real Time Information to the Nurse! Data, Data, Data . . . . Real? Timely?

  8. Real Time Information and Outcomes Questions to Consider? • How do we use the information we now have to assist the nurse at the bedside? • How do we improve outcomes with real time data? • Can real time data really improve nursing efficiencies? Right staff, right patient, right time! • How does the capture of right information for quality also benefit staffing mix and identify patient acuity? • Does IT really help improve patient safety?

  9. Information at the Bedside • TOO MUCH! TOO LITTLE! • Vital Signs • Medications • Equipment • Diet • Care Plans • Teaching Needs • Pain Assessments

  10. Data and Outcomes can be Married! • Assessment design to collect complete information • Reminders • Lab information at time of medication delivery • Protocols built into the system • Documentation links directly to care plan and teaching plan

  11. Efficiencies Can Be Seen

  12. Staffing and Acuity • How can real time information identify patient acuity? • Measures of acuity include: • Total care • Restraint usage • Monitored patient • Ventilator patient • Fall risk precautions • Blood administration • Multiple IV • Pediatric patients

  13. Staffing Effectively • Staffing for activity and workload units at the time they occur allows more efficiency as well as appropriate staffing based on patient needs • This means staffing for the workload and real patient needs rather than maintaining a nurse: patient ratio • Flexibility in adjusting staffing based on workloads is needed at the unit level

  14. Does IT improve quality? • Real time information • Protocols and standards at the caregivers fingertips • Reminders, nothing forgotten! • Evidence based practice driven throughout the system • Right staff with the right skill mix at the right time for every patient

  15. Questions?

  16. Would you like a copy of this PowerPoint? Please contact: SharerVision Healthcare Consulting866.440.4410 (toll free) www.SharerVision.com

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