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Four Visions of Technology-Supported Learning: Examples, Lessons, and Challenges for University Education Bradley C. Wheeler Kelley School of Business Indiana University bwheeler@indiana.edu http://wheeler.kelley.indiana.edu Different Time Same Place “Class Space” Same Time
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Four Visions of Technology-Supported Learning:Examples, Lessons, and Challenges for University Education Bradley C. Wheeler Kelley School of Business Indiana University bwheeler@indiana.edu http://wheeler.kelley.indiana.edu
Different Time Same Place “Class Space” Same Time Different Place “Class Space” Any course may operate in both the place and space. Course Time/Place Matrix Same Time Same Place “Class Place” Different Time Different Place “Class Space”
Pressing Questions… • How does TSL add real value for learners, faculty, and institutions? • How should universities proceed in both strategy and practice?
4 Visions for Technology (Zuboff, 1984; Leidner & Jarvenppa, 1995) • Vision to Automate • Vision to Informate Down • Vision to Informate Up • Vision to Transform Real Course Examples from Each Vision Implemented in MBA/Exec Ed Programs
TSL Journey for Universities Diffusion TSL in Action Vision for Learning in the Network Era
My Teaching Team The efforts of these faculty have made this work possible.
Vision to Automate • Judicious use can make sense • Example: IS On-Line Competency Exam
Vision to Informate Down • Pedagogy based on transmission of knowledge • Web sites with slides, lecture notes, etc. • Example: Oak/Elm Class Forum • Example: Executive Education & LearningSpace
Vision to Informate Up • Instructor can see into the minds of students and tailor instruction • Example: Pre-class On-line Voting for Cases • Example: Integrated Consulting Project
Vision to Transform • Fundamentally alter the rules that have defined knowledge construction for learners • Pedagogical focus is Cooperative, Collaborative, Constructive • Example: Electronic Commerce Course • Example: Cooperative Learning
Transforming Faculty Planning • Creating an electronic market for teaching topics, scheduling, planning • Organizational Memory across years • Integrated syllabus production is a by-product of the planning process • Example: MBA Core Planning System (CORPSe)
Transforming Exec. Education • Creating interorganizational electronic linkages between companies and b-schools • Providing on-line technology process structuring for strategic planning • Providing (near) real-time faculty guidance for Virtual Teams • Example: Virtual Strategic Planning Tool • Example: Course Containers - LearningSpace
Pressing Questions… • How does TSL add real value for learners, faculty, and institutions? • How should universities proceed in both strategy and practice?
Strategy for the Network Era? • Choosing target markets • Leverage the brand and existing capabilities • Co-branding via educational consortia • Build electronic relationships w/customers, partners • Recognizing TSL as an org. change initiative • Create capacity for innovation • Establish a technology strategy • Plan to access economies of scale in knowledge, faculty skills, technology
The Tough Issues... • Steering faculty involvement • Incenting the hard work of TSL startup • Directing that energy towards school initiatives • Scaling successes across programs • Funding and steering a technology plan • Stable, reliable, familiar • Dynamic, adaptive, innovative
How to Start? Scale Up? • Consider Which Vision(s) is(are) the Objective • Choose Enabling Technologies • Make -- design, code, maintain yourself • Buy -- adapt to tools’ features/quirks • Implement • Train, educate, reinforce, support
Implementation Strategies • Top Down - Planned Growth • Slower • Hard work to Engage Faculty • Bottom Up - Organic Growth • Messy • Build from Success to Success
Further Reading • Leidner, D. E. & Jarvenpaa, S. L. (1995). The Use of Information Technology to Enhance Management School Education: A Theoretical View. MIS Quarterly, 19(3), 265-291. • Wheeler, B. C. (Winter, 1998). The State of Business Education: Preparing for the Past? Selections¸ (Journal of the Graduate Management Admissions Council).
Four Visions of Technology-Supported Learning:Examples, Lessons, and Challenges for University Education Bradley C. Wheeler Kelley School of Business Indiana University bwheeler@indiana.edu http://wheeler.kelley.indiana.edu