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Cabin crews can be air hostesses, flight attendants, trolley dollies, and flight stewards. Their primary purpose on an aircraft is to ensure the passengersu2019 safety and well-being. As the airlineu2019s public face, cabin crew members are required to provide excellent customer service and be pleasant, approachable and energetic while having good presentation skills
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KRAs of Cabin Crew Members Cabin crews can be air hostesses, flight attendants, trolley dollies, and flight stewards. Their primary purpose on an aircraft is to ensure the passengers' safety and well-being. As the airline's public face, cabin crew members are required to provide excellent customer service and be pleasant, approachable and energetic while having good presentation skills. Being a cabin crew member can be physically demanding as you may have to work round the clock. In this blog, we will highlight about the major roles and responsibilities of cabin crew members.
Roles and Responsibilities of Cabin Crew Members There are various roles and responsibilities given to cabin crews. The following are some of them. Greeting Passengers Firstly, cabin crew members need to greet passengers boarding the flight and show them that they are valued guests. Furthermore, they must ensure that all passengers are seated correctly on their seats. Once passengers board the flight, crew members need to inform them regarding the safety rules and regulations defined by the airline company or the civil aviation ministry. They should also help customers put their bags in the appropriate compartments and handle any grievances or problems while travelling. Providing Guidelines on Emergency Situations Air travel has only become safer with time. But sometimes, unexpected circumstances arise in air travelling following an emergency landing. So, cabin crew members need to instruct and demonstrate how to use the emergency toolbox during such unexpected situations to save lives. In addition, they need to advise passengers on how to use vomit bags and tell them the importance of fastening seat belts during turbulence and takeoff. They must ensure that passengers are adhering to specific safety regulations to avoid accidents. Serving Food Cabin crew members must serve food and drinks to passengers to make them feel comfortable and enjoy a great travel experience. Additionally, if there are children on flights, cabin crew members also provide milk and other stuff to them.
Ensuring Safe Exit of Passengers When a flight reaches its final destination, cabin crew members must ensure the safe exit of the passengers. Furthermore, they must ensure that all bags and luggage are handed to the right passengers. Finally, they also need to say goodbye to the passengers. Conclusion There are several tasks that cabin crew members need to do to ensure a good airline travel experience for passengers. If you are looking to find cabin crew jobs, consider creating a profile on JobsYahan - Bharat ka Job App - Yahan Jobs Milna Hai Sabse Saral. It is a smart web and mobile-based intuitive job platform that can help you find a job.