7 Business Reputation Success Tips

1. 7 Business Reputation Success Tips Justin Hughes

2. Be Honest • Fraud and scandals are too common in modern business and society • Your credibility is directly linked to your ability to be honest, regardless of situation • A misrepresentation or a lie, no matter how small may affect your business and the long-term cost severely outweighs any short-term benefit

3. Keep Your Word • Your reputation is damaged when you don’t deliver on a promise • Once you make a commitment, it is your duty to follow through with it • No one likes surprises that can really affect them • Communicate: If you can’t complete a task for whatever reason, let clients know immediately • People usually are more understanding and forgiving if they’ve had advance warning

4. Admit Your Mistakes • Failure is inevitable • Owning up to your mistake takes courage but it will benefit you in the long run as your professionally reputation remains strong and clean • Don’t attempt to cover up, ignore or minimize your errors or those of your business • Take responsibility & find a solution • Learn from your mistakes and then move on

5. Be Punctual • If you aren't early, you're late • Always be on-time or early to ensure your clients are happy • Never fall behind • Manage your time carefully to ensure that you never miss a meeting, deadline or commitment • Take advantage of your punctuality and build rapport with others who have arrived early

6. Don’t Use Foul Language • Choose your words carefully • What you say and how you say it can deeply impact how others perceive you • Using profanity and foul language in public can send the message that you are immature, impatient and lack self-control • Swearing in a professional setting will never command the respect of those around you • If you find yourself so angry or upset that you start to lose your temper, walk away

7. Handle Conflict Graciously • For the times you disagree with clients and colleagues handling difficult situations will reveal your true character to those around you • Never let your feathers get ruffled when your patience gets tested • Never react with anger or take frustrations out on someone else • Find a compromise • When you’re wrong, yield with grace

8. Don’t Burn Bridges • Never speak negatively of a past client or business relationship • You may need to return to a client in the future • Relationships change and people may surprise you with a change in position or stature • Always be open to people and allow them to change