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Hotels are going far beyond the typical coffee machines and chocolates and make hotel room amenities more personalized and inviting. At the end of the day, it is all about the guest experience, and amenities go a long way in making guests feel cared for and valued.
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Hotel Amenities: What Modern Travelers Look For the Most Hotels are going far beyond the typical coffee machines and chocolates and make hotel room amenities more personalized and inviting. At the end of the day, it is all about the guest experience, and amenities go a long way in making guests feel cared for and valued. Today guests crave novelty and utility and want amenities that they will use. Amenities are a fantastic way to 'wow' your guests and can be used as a selling point that shapes your hotel's persona. We've outlined a few tips to help inspire you and foster better connections with your guests. Fast, free Wi-Fi Whether you cater to travelers' face timing with family and friends or leisure travelers who want to upload live feeds on Instagram accounts, or to business travelers making video calls and sending emails – it is crucial to have fast, free working Wi-Fi at all times, in all locations. Internet access is a modern-day staple for the current generation, and it's a game-changer when people are booking a hotel room. While some hotels only offer Wi-Fi on a pay-per-day system or free in common areas, going the extra mile and offering free in-room Wi-Fi will bring many people knocking on your door. Also, implementing security vulnerability patches and designing a secured, password-protected network can enhance the trust of your guests. Case in point, Mansion on Sutter, a Luxury Boutique Hotel offers free Wi-Fi to all guests to stay connected while on vacation. Bath amenities Guests appreciate using luxury products that they would not necessarily purchase but aspire to buy themselves. Partnering with a luxury brand goes a long way in making guests feel special. It evokes a sense of quality and refinement and elevates your guest's experience. Mansion on Sutter, the very first hotel to partner with the luxury beauty brand Molton Brown Bath products - a luxury British fragrance brand known for Eaux de Parfum and Bath collections has created a niche experience for their guests. The brand is not only luxurious but is also environmentally friendly and 100% vegetarian. Gym The health and wellness lifestyle is gaining popularity, but travel can be disruptive to an exercise routine. Today, many travelers are trying to keep up the hard work even when away from home. And one of the best ways to delight modern guests is by offering a well-designed on-site fitness center. Achieving a balanced and healthy lifestyle is more important to travelers than ever before, and upgrading or installing a new fitness amenity can significantly impact a property's bottom line. Regardless of individual guests' fitness goals or aspirations, a fitness center is a key to staying competitive in the hospitality industry. An upgraded gym can benefit a hotel by driving the hotel's attractiveness to prospective guests, improving customer satisfaction, and ultimately helping to retain customer loyalty to ensure repeat business.
Art in Public Spaces & Guestrooms Expressive artwork can become an integral part of the guest experience, enhancing the design narrative and bringing the entire brand image together. Art is an integral part of the hotel's identity, and it lets guests enjoy a unique experience that no other place can give them. By placing interesting and eye-catching artwork throughout the property, hotels can offer an exclusive experience to their guests. For instance, the rooms at Mansion on Sutter in SFO have an old Victoria charm. But what really catches the guest's eye is the artwork that adorns the walls of this charming boutique hotel. Whether it's paintings from Salvador Dali or the extravagant, extra-large threshold of Portoro marble or Crema Marfil Marble bathtub, or art deco paintings in public spaces, the lovely artwork forms a lasting connection with guests. Turndown service There's nothing quite like coming back from a long day attending work meetings or exploring the city to a room ready for you to settle in for the night. Luxurious turndown service will get your bed ready, set the lights to evening mode, and put everything back in its place – so guests can enjoy the peace and calm when they are prepared to sleep. Or maybe you'd like to take a page from the Mansion on Sutter’s book, this iconic, romantic property in SFO offers free turndown service to their guests to make them feel relaxed and recharge after a long flight, a stressful day of meetings, or just the unpleasantness of jetlag. It's been a long time since the hospitality industry started creating experiences toward something more unique and 'curated.' Book a room at Mansion on Sutter to enjoy luxurious hotel room amenities.