Brian Jaenisch Microsoft Product Support Specialist Marco brianj@marconet

1. User Group Exchange UM \Office Communications Server Review Brian Jaenisch Microsoft Product Support Specialist Marco brianj@marconet.com

2. Microsoft Unified Communications • Messaging • E-mail • Calendaring • Unified Messaging • Communications • Instant Messaging • Conferencing • Remote Call Control Identity & presence

3. Communication Challenges Distributed teams, partners, and customers Communication Overload Security and compliance High cost of communications

4. Software Approach Enables Unification Enterprise Telephony E-Mail & Instant Messaging Efficient Controls Streamlined Experience Audio Conference E-Mail & Unified Messaging Instant Messaging Enterprise Telephony Conferencing Video Conference Web Conference Separate management & experience Voice Mail Common Platform

5. Microsoft Approach to Server Releases • eCustomers want regular, compatible, and consistent server releases with great targeted innovation • Microsoft roadmap anticipates 2-4 year cadence of releases • Major updates followed by minor “R2” updates (i.e., Windows Server 2003, followed by WS 2003 R2; Windows Server 2008, followed by WS 2008 R2) • R2 strategy enables improved release refinement and feature enhancements leading to quicker industry adaptation • Optional nature of R2 releases give IT more flexibility to leverage the latest server technology without feeling forced to upgrade their entire infrastructure • Of note with R2 • 64-Bit only release

6. Why Deploy Exchange UM? • Great features • Call answering (voice mail to Inbox) • Outlook Voice Access • Auto Attendant • Great TCO story over e-mail + voice mail • One message storage system – Exchange • One message transport system – Exchange • One directory system – Active Directory • Reliable, scalable, flexible architecture • If customer has Exchange and needs voice mail, they should consider Exchange UM

7. Why Upgrade to Exchange 2010? Microsoft Exchange Server 2010 helps you achieve new levels of productivity and performance by providing new and enhanced capabilities that meet the demands of your business for anywhere access to information, simplified IT administration, and improved security. Increased Flexibility -With Exchange Server 2010, you can choose from on-premises deployment, delivered as a service by Microsoft, or a seamless mix of both.  Anywhere Access - Enable employees to choose the best way to communicate no matter where they are by unifying access to e-mail, voice mail, instant messaging, and text messages from virtually any device. Enhanced Security and Reliability - Exchange Server 2010 introduces a simplified approach to high availability and disaster recovery, to help you achieve new levels of reliability and reduce the complexity of delivering business continuity.

8. Collaborate Effectively A Familiar and Rich Outlook Experience Across Clients, Devices and Platforms Desktop Web Mobile

9. Collaborate Effectively Rich Mobile Messaging Experience with ‘Desktop Class’ Features and Functionality Voice Mail Preview Conversation View

10. Three Steps to Rolling Out Office Communications Server Provide a more customized telephony infrastructure for mobile workers, tele-workers, and new employees Reduce interruptions and help your employees find the right people, right away Lower your costs and reduce travel while increasing collaboration Provide a more flexible voice experience while starting to reduce your telephony costs Broadly deploy audio, web, and video conferencing while removing your reservation-less audio costs next Light up your Microsoft Office investments by broadly deploying instant messaging and presence right away

11. Your Connection to the Future We want to become your trusted technology advisor!

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