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Convenient for citizens due to online payment options. Cost reductions for services offered by leveraging existing technology and streamlining business processes ...

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  1. Common Payment Service In Partnership for Success Office of State Controller Office of Information Technology Services

  2. Common Payment Service Service Sponsors Office of State Controller Office of Information Technology Services Objective To enable State agencies and local governments to process financial transactions via a statewide enterprise solution. Or Government Without Red Tape

  3. Common Payment Service Benefits • Convenient for citizens due to online payment options • Cost reductions for services offered by leveraging existing technology and streamlining business processes • Improved cash flow management • Common electronic payment infrastructure that facilitates both credit card and ACH (Automated Clearing House) transactions (debit card, account drafts)

  4. Common Payment Service Service Offerings Citizens have the option of making payments via: • Credit Cards • Electronic Funds Transfer(EFT)/Automated Clearing House (ACH) Citizens may access these services via: • Web software applications (Internet) • Interactive Voice Response (Phone: Future)

  5. Available Options via the Common Payment Service “Engine” Credit Card SunTrust Merchant Services Real-Time Transaction-Based My Merchant View Online Reports WEBInvision Online Reports Wachovia Treasury Services Batch Processing Standard Online Reports Bank Draft ACH/EFT

  6. Available Methods via the Common Payment Service “Engine” Web Application SunTrust Merchant Services Real-Time Transaction-Based Customer Service My Merchant View Online Reports Interactive Voice Response (Future) Mainframe Applications WEBInvision Online Reports Wachovia Treasury Services Batch Processing Standard Online Reports

  7. Common Payment Service Utilization by State Agencies • Personal and Corporate Income Tax Payments • Direct Deposit of State Income Tax Refunds • Vehicle Registration Renewal • Hunting and Fishing Licenses • Inter-Agency Fund Transfers • Agency-Local Government Fund Transfers

  8. Common Payment Service Utilization by Colleges and Universities • Student Enrollment Application Fees • Student Parking Permits and Citations • Campus Cashier’s Office Services • Online Access to Student Accounts

  9. Common Payment Service Potential Utilization by Counties & Municipalities • Utilities Payments (Water, Sewer, Solid Waste) • Parking Tickets and Moving Violations Payments • Personal and Property Tax Payments • Vehicle Tax Payments • Business License Payments and Renewals • Building Permits • Parks and Recreation Reservations (Classes, Picnic Shelters) • Library Overdue Fines • Animal Control Fees

  10. Common Payment Service Our commitment to you • Provide complete financial services for e-Government • Support state and local initiatives to provide government services • Consolidate transactions to ensure the lowest costs from financial institutions

  11. Common Payment Service We do all this for you as your one-stop service provider • Connectivity • Minimal connectivity required (VPN, Connect Direct) • Resources • Automated processing for file transfers • Automated notification of processing results • Switch-over capabilities to secondary systems • Skills • We provide technical documentation and guidance for you to develop your interface to CPS

  12. Common Payment Service We do all this for you as your one-stop service provider • We deal with the financial institutions, processors, and business partners. • We offer the means for you to develop your interfaces to Common Payment Service. • We provide the security necessary to protect sensitive financial information, both for storage and transmission. • We provide disaster recovery of your financial transactions through our Business Continuity Plan for mission-critical systems.

  13. Common Payment Servicehttp://www.osc.state.nc.us/

  14. Common Payment Servicehttp://www.osc.state.nc.us/EPP/overview.html

  15. Common Payment Service Online Payment Options

  16. Common Payment Service Credit Card Payment Option

  17. Common Payment Service ACH Payment Option

  18. Business Management ReportingWachovia’s WEBInVision online reports include • Transaction Search • Using various search criteria, such as date range and check number, this report displays transactions that have posted to their account. • Returned Items • This report displays the returned items received as of the previous day with detailed descriptions of each item. • Account Summary & Detail • This report displays balances and detail transactions for the previous business day. For a demo CD of Wachovia’s WEBInVision product please contact Luke Harris (lharris@mail.osc.state.nc.us) at the Office of State Controller.

  19. Business Management ReportingSunTrust’s My Merchant View online reports include • Point of Sale • This report displays the sales for each line of business over a specific time period. Items displayed include batch reference number, submit date, terminal number, submitted and processed amounts, along with processed counts. • Single or Multiple Day Funding • This report displays reconciliation information as related to funds deposited to the customer’s bank account. Items displayed include bank account, routing/transit number, funding agency and amount. • Outlet Statement • This report displays the customer’s monthly statement. Items displayed include monthly deposits, discounts and adjustments, checking account transfers, and merchant interchange qualification summary (MasterCard and Visa interchange rate charges). For more information concerning the details of SunTrust’s My Merchant View product please contact Luke Harris (lharris@mail.osc.state.nc.us) at the Office of State Controller.

  20. Technical Operations Reporting Common Payment Service online reports include • Settled ACH Files Report • This report displays summary information, including total amount and transactions, for files that have been transmitted. • Authorized Credit Card Transactions Report • This report displays detailed information for credit card transactions that have been successfully authorized. • Settled Credit Card Transactions Report • This report displays detailed information for credit card transactions that have been settled. Access to these reports is secured and restricted only to each customer’s specific information.

  21. Please Contact Us… For information about using this service: Tom Hill, ITS Amber Young, OSC Service Mgr, CPS Mgr, Central Compliance 919-431-1583 919-981-5481 For more information about this and other service offerings: Gary Alexander, ITS John Barfield, OSC Director, Enterprise Solutions Asst State Controller 919-981-5528 919-981-5470

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